SteelCentral™ Controller for SteelHead™ Mobile User’s Guide
Preface
About This Guide
Audience
Document Conventions
Documentation and Release Notes
Contacting Riverbed
Overview of the Mobile Controller
Hardware and Software Dependencies
Overview of the Mobile Controller Solution
Definition of Terms
Mobile Controller Administration Tasks
What Are Policies?
What Are Packages?
What Are Group Assignments?
What Are Clusters?
Using the Management Console
Connecting to the Management Console
Home Page and Menu Bar
Navigating in the Management Console
Displaying Report Details
Saving Your Configuration
Logging Out
Printing Pages and Reports
Getting Help
Displaying Online Help
Downloading Documentation
Next Steps
Basic Steps for Deploying the SteelHead Mobile Package
Modifying Host and Network Interface Settings
Modifying General Host Settings
Modifying Network Interfaces
IPv6 Support
Features Not Supported with IPv6
Configuring Port Labels
Modifying Ports in a Port Label
Configuring System Administrator Settings
Setting Announcements
Configuring Alarm Settings
Configuring Date and Time
Configuring Monitored Ports
Configuring SNMP Settings
Configuring SNMPv3
Basic Steps
SNMP Authentication and Access Control
Configuring Email Settings
Configuring Log Settings
Filtering Logs by Application or Process
Configuring Advanced Settings
Configuring Security Settings
Configuring General Security Settings
Viewing Permissions
Managing User Permissions
User Accounts
Roles and Permissions
Setting RADIUS Servers
Configuring TACACS+ Access
Unlocking the Secure Vault
Configuring Web Settings
Managing Web SSL Certificates
Managing Mobile Controllers
Configuring Scheduled Jobs
Managing Licenses
Installing a License
Upgrading Your Software
Rebooting and Shutting Down the Mobile Controller
Configuring Mobile Controller Clusters
Prerequisites
Configuration Settings in Your Clusters
Troubleshooting Cluster Connections
Troubleshooting Mobile Controller Connectivity
License Pooling
Managing Configurations
Configuring SSL for Mobile Controllers
Configuring SSL for Mobile Controllers
Basic Steps for Configuring SSL
Basic Steps for Configuring SSL Proxy Support
Configuring Mobile Controller Peering
Modifying SSL Server Certificate Settings
Configuring SSL Certificate Authorities
Configuring SSL Bulk Import and Export
Managing SteelHead Mobile Clients
Managing SteelHead Mobile Policies
Creating New Policies
Configuring In-Path Optimization Rules for Policies
Configuring Protocol Settings
Configuring SSL for Policies
Configuring Location Awareness for Policies
Enabling Branch Warming on SteelHead Appliances
Configuring Endpoint Settings for Policies
Managing SteelHead Mobile Packages
Creating Packages
Viewing Package Details
Deploying SteelHead Mobile Packages
Basic Steps for Deploying Packages
Installing the SteelHead Mobile Packages on Windows and Mac Clients
Updating SteelHead Mobile Software
Basic Steps for Creating a Package for SteelHead Mobile Software Updates
Managing SteelHead Mobile Assignments
Changing Default Policy Assignments
Working with Group Assignments
Changing an Endpoint Group for Clients Using a GPO
Enabling or Disabling Optimization Using a GPO Template
Viewing Reports and Logs
Viewing Reports for Endpoints
Viewing Endpoint Reports
What This Report Tells You
Filtering Endpoint Reports
Removing Endpoint Information
Performing Endpoint Operations
Viewing Endpoint User Information
Viewing Desktop Bandwidth Reports
What This Report Tells You
Viewing Branch Warming Reports
What This Report Tells You
Viewing SSL Reports
What This Report Tells You
Viewing Endpoint History Reports
What This Report Tells You
Viewing Desktop Traffic Reports
What This Report Tells You
Viewing Diagnostics Reports
Viewing Alarm Status Reports
What This Report Tells You
Viewing CPU Utilization Reports
What This Report Tells You
About Report Graphs
Viewing Memory Paging Reports
What This Report Tells You
About Report Graphs
Viewing Interface Counters
What This Report Tells You
Viewing and Downloading Logs
Viewing Logs
Viewing User Logs
Viewing System Logs
Downloading Log Files
Downloading User Log Files
Downloading System Log Files
Viewing Diagnostic Reports for Endpoints
Viewing the Memory Dumps List
Viewing the System Dumps List
Downloading Endpoint TCP Dumps
Viewing Controller Reports
Viewing the System Dumps List
Viewing Process Dump Files
Capturing and Uploading TCP Dumps
Custom Flag Use Examples
IPv6 Custom Flag Use Examples
Stopping a TCP Dump After an Event Occurs
Stop Trigger Limitations
Exporting Logs
Troubleshooting the SteelHead Mobile Configuration
Common SteelHead Mobile Configuration Problems
Default Policy Settings
Default Policy Settings Summary
Windows and Mac SteelHead Mobile Client Properties
Windows SteelHead Mobile Client Properties
Status Tab
Connection Icons
Settings Tab
Support Tab
System Tray Options
Mac SteelHead Mobile Client Properties
Viewing Preferences and System Status
Connection Icons
Accessing the Support Menu
Managing Optimization Controls
Using the Controllers Tab
Using the SSL Tab
Windows Installer Properties
Windows Installer Properties Overview
Command-line Properties
Precedence Rules
Mobile Controller MIB
Accessing the Mobile Controller Enterprise MIB
SNMP Traps
SteelCentral™ Controller for SteelHead™ Mobile User’s Guide
Mobile Controller MIB