Overview of the Mobile Controller : Using the Management Console : Getting Help
  
Getting Help
The Support page provides the following options:
•  Online Help - View browser-based online help.
•  Support - View links and contact information for Riverbed Support.
•  Appliance Details - View appliance information such as model number, hardware revision type, serial number, and software version number currently installed on the appliance.
•  MIB Files - View Riverbed and appliance MIB files in text format.
Displaying Online Help
The Management Console provides page-level help for the appliance.
To display online help in the Management Console
•  Click the question mark icon next to the page title. The help for the page appears in a new browser window.
Downloading Documentation
The Riverbed Support Site contains PDF versions of the documentation for all Riverbed products:
https://support.riverbed.com/
Next Steps
This section contains the steps required to deploy SteelHead Mobile clients software to SteelHead Mobile clients. If you use the default package, all you have to do is distribute the package and make sure the endpoints connect successfully. If you create a custom package, additional steps are required to configure your custom policies.
Basic Steps for Deploying the SteelHead Mobile Package
The following section describes the basic steps for deploying the default SteelHead Mobile package to the endpoint clients in your network.
You have a number of options with regard to the default package and policy that is shipped with the Mobile Controller. You can create custom packages to be used in the future with customized policies, or you can customize the default policy, Initial. In addition, you can use the default package and customize the policy that is assigned to the Default group on the assignments page.
To deploy a custom SteelHead Mobile package
1. Log in to the Management Console. For details, see Connecting to the Management Console.
2. Apply your policies. For details, see Managing SteelHead Mobile Packages.
3. Create your packages to deploy the SteelHead Mobile software to your endpoint clients. For details, see Managing SteelHead Mobile Packages.
Note: If the package will be downloaded by more than 50 clients simultaneously, Riverbed recommends that you put the package on a file server so that the Mobile Controller is not overloaded with requests.
4. Define your group. For details about groups, see Managing SteelHead Mobile Assignments.
5. Assign your policies and packages to groups. For details, see Managing SteelHead Mobile Packages and Managing SteelHead Mobile Policies.
6. Using the deployment tool of your choice (for example, email or an internal website), deploy the packages to your endpoint clients. For details, see Deploying SteelHead Mobile Packages.
7. Verify your connection and optimization in the Endpoint Report page. For details, see Viewing Endpoint Reports.