Preface
Read this preface for an overview of the information provided in this guide. This preface includes the following sections:
About This Guide
The SteelCentral Controller for SteelHead Mobile User’s Guide describes how to configure and manage the Mobile Controller. It describes how to create policies, packages, and assignments for the SteelHead Mobile clients using the Riverbed Management Console.
The information in this guide applies to the Mobile Controller as well as the Virtual Steelhead Mobile Controller (Mobile Controller-v) products, except where explicit references are made to hardware or virtual features.
This guide is written for storage and network administrators who are familiar with administering and managing WANs using common network protocols such as TCP, CIFS, HTTP, FTP, and NFS.
You must also be familiar with administering and managing a network of deployed SteelHeads.
This guide includes information pertinent to the following products:
• Riverbed SteelCentral Controller for SteelHead Mobile (Mobile Controller, SMC)
• Riverbed Mobile Controller (virtual edition) (Mobile Controller-v, VSMC)
• Riverbed Management Console (Management Console)
• Riverbed SteelHead (SteelHead)
Audience
This guide is written for storage and network administrators who are familiar with administering and managing WANs using common network protocols such as TCP, CIFS, HTTP, FTP, and NFS.
You must also be familiar with administering and managing a network of deployed SteelHeads.
Document Conventions
Convention | Meaning |
italics | Within text, new terms and emphasized words appear in italic typeface. |
boldface | Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface. |
Courier | Code examples appear in Courier font: amnesiac > enable
amnesiac # configure terminal |
< > | Values that you specify appear in angle brackets: interface <ip-address> |
[ ] | Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>] |
{ } | Elements that are part of a required choice appear in braces: {<interface-name> | ascii <string> | hex <string>} |
| | The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe symbol is used in conjunction with braces or brackets; the braces or brackets group the choices and identify them as required or optional: {delete <filename> | upload <filename>} |
Documentation and Release Notes
To obtain the most current version of all Riverbed documentation, go to the Riverbed Support site at
https://support.riverbed.com.
If you need more information, see the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at
https://support.riverbed.com.
Each software release includes release notes. The release notes identify new features in the software as well as known and fixed problems. To obtain the most current version of the release notes, go to the Software and Documentation section of the Riverbed Support site at
https://support.riverbed.com.
Examine the release notes before you begin the installation and configuration process.
Contacting Riverbed
This section describes how to contact departments within Riverbed.
• Technical support - If you have problems installing, using, or replacing Riverbed products, contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415-247-7381 outside the United States. You can also go to
https://support.riverbed.com.
• Documentation - The Riverbed Technical Publications team continually strives to improve the quality and usability of Riverbed documentation. Riverbed appreciates any suggestions you might have about its online documentation or printed materials. Send documentation comments to
techpubs@riverbed.com.