Windows and Mac SteelHead Mobile Client Properties : Mac SteelHead Mobile Client Properties
  
Mac SteelHead Mobile Client Properties
This section describes the Mac SteelHead Mobile client properties.
Viewing Preferences and System Status
1. To see the SteelHead Mobile preferences, open the Mac System Preferences and select SteelHead Mobile.
Figure: Mac System Preferences
2. Click the SteelHead Mobile logo on the menu bar and select Status to display the current system status.
Figure: Status Window
The following table describes the information displayed in the Status window of the Mac SteelHead Mobile.
Function
Control
Description
System Status
Optimization Status
Displays the current state of the SteelHead Mobile. The SteelHead Mobile can be in one of the following states:
•  Initializing - Indicates that the optimization service is starting.
•  Healthy - Indicates that all systems are functioning properly.
•  Critical - Indicates that the optimization service is not running. Contact your system administrator.
•  Disabled - Indicates that the optimization service is turned off.
Current Controller
Displays the Mobile Controller hostname or IP address and the port that the client connects to.
•  Warning - Indicates that the optimization status is running, but there are some issues. Contact your system administrator.
Controller Status
Displays whether the Mobile Controller is currently Connected, Not Connected, Licensed, or Not Licensed.
Policy
Displays the policy currently running on the client.
Performance Statistics
Total Data Reduction
Displays the percent data reduction on the SteelHead Mobile since the optimization service has been running.
Optimization Statistics (LAN/WAN)
Displays the total amount of optimized data exchanged with peer SteelHead (for LAN/WAN).
Your Capacity Increase
Specifies the performance improvement as a result of data optimization.
Branch Warming Statistics (In/Out)
Displays the branch warming statistics.
SSL Connections (Successful/Total)
Displays the number of successful SSL connections.
Connection List
 
Displays the different connections. Control-click a connection and select Detect SteelHeads to find and display SteelHeads along the network path to a specified destination server.
Connection Icons
The following icons are displayed in the Connection List of the Status window to indicate the state of the connection:
Yellow arrows
Displays Established (Optimized) connection.
Green arrow
Displays Established (Branch Mode) connection.
Blue arrow
Displays Established (Branch Warming) connection.
Gray arrow
Displays Established (Pass-through) connection.
Red arrow
Displays Established (Optimized) connection with optimization error
Lock icon
Indicates secure inner channel connections.
Accessing the Support Menu
The Support menu provides tools for diagnosing problems with your system.
To access the Support menu
•  Click the SteelHead Mobile logo on the menu bar to display tools for assisting you in diagnosing problems with your system. For details about troubleshooting your system, see Common SteelHead Mobile Configuration Problems.
The following table describes the controls on the Support menu.
Function
Control
Description
View Log
View your current log file.
Click View Log to view your current log file. These are the log files for the SteelHead Mobile.
For assistance, contact your system administrator.
Generate Sysdump
Upload system dump to your Administrator.
Click Upload System Dump to upload your system dump file to the Mobile Controller. Your system administrator uses the dump file to troubleshoot your system.
For assistance, contact your system administrator.
Generate TCP Trace
Generate a TCP trace and send it to your administrator.
 
Click Generate to generate a TCP dump for the specified amount of time (seconds or minutes). The TCP dump is automatically sent to Mobile Controller where a system administrator can view it in the Reports tab. Use this option to troubleshoot the client system.
For assistance, contact your system administrator.
Detect SteelHeads
Find and display SteelHeads along the network path to a specified destination server.
Click Detect SteelHeads to find and display SteelHeads along the network path to a specified destination server.
Restart SteelHead Mobile
Restart your SteelHead Mobile.
Click Restart to restart the SteelHead Mobile. This option restarts the optimization service and is a first step for troubleshooting the optimization service.
Reset Statistics
Reset the cumulative historical statistics.
Click Reset Stats to reset the cumulative historical statistics.
Managing Optimization Controls
The SteelHead Mobile client preferences pane appears with three tabs: Optimization, Controllers, and SSL.
The Optimization tab displays current optimization status and enables users to enable optimization, configure connection reset, and set the data store size.
Figure: Optimization Tab
The following table describes the controls under the Optimization tab of the Mac SteelHead Mobile.
Function
Control
Description
 
SteelHead Mobile Monitor Service
Indicates if the service is running or not running.
 
Restart
Click to restart the SteelHead Mobile Monitor Service.
 
Optimization Status
Displays the current state of the SteelHead Mobile. The SteelHead Mobile can be in one of the following states:
•  Initializing - Indicates that the optimization service is starting.
•  Healthy - Indicates that all systems are functioning properly.
•  Critical - Indicates that the optimization service is not running. Contact your system administrator.
•  Disabled - Indicates that the optimization service is turned off.
Optimization Settings
RiOS Bandwidth and Latency Optimization
Select this option to enable RiOS bandwidth optimization on the client. When enabled, all dependent check boxes are dimmed.
You can also enable and disable client optimization from the SteelHead Mobile icon in the system tray.
NFS Optimization
Select this option to optimize NFS.
HTTP Optimization
Select this option to optimize HTTP.
 
Reset connections when the SteelHead Mobile is initialized
Resets existing nonoptimized connections when the optimization service is restarted.
Data Store
Current data store size on disk
Specifies the current data store size on disk.
Data store size
Specifies the amount of disk space allocated to the data store.
Using the Controllers Tab
The Controllers tab displays the current controller and connection status, and enables users to specify controller options and to add and modify controllers.
Figure: Controllers Tab
The following table describes the controls under the Controllers tab of the Mac SteelHead Mobile.
Function
Control
Description
Configure Mobile Controllers
Current Controller
Specifies the Mobile Controller hostname or IP address, and the port that the SteelHead Mobile connects to.
Connection Status
Displays the current connection status of the SteelHead Mobile. The SteelHead Mobile can be in one of the following states:
•  Connected - Indicates that the SteelHead Mobile is connected to a Mobile Controller but is not consuming a license from the Mobile Controller. This condition may indicate, for instance, that the SteelHead Mobile is in branch mode or is not currently optimizing any connections.
•  Connected: Licensed - Indicates that the SteelHead Mobile is connected to a Mobile Controller and is consuming a license from the Mobile Controller.
•  Connected: Denied License - Indicates that the SteelHead Mobile is connected to a Mobile Controller but is unable to obtain a license from the Mobile Controller.
•  Not Connected- Indicates that the SteelHead Mobile is not connected to a Mobile Controller.
Select controller to use at random
If there is more than one Mobile Controller in the list, the SteelHead Mobile randomly connects to one of them. Use this option if you want to distribute SteelHead Mobile connections. This control has the following options:
–  Auto - Enables or disables random selection of Mobile Controllers as defined by the administrator in the current policy.
–  On - Specifies random selection of Mobile Controllers.
–  Off - Specifies the first Mobile Controller on the list. If this connection fails, the next Mobile Controller on the list is selected, and so on.
Use controller list defined by administrator
Connect to a Mobile Controller listed by the system administrator in the current policy.
Override controller list
Does not restrict the Mobile Controller list to the system administrator-set specifications in the current policy.
When Override controller list is selected, the following additional controls are activated:
•  + - Click + to add a Mobile Controller to the list; click - to remove one.
•  Test - Verifies that the user can connect to the selected Mobile Controller.
•  Arrow keys - Use the arrows on the right side of the list to change the priority order of the Mobile Controllers the client connects to. The priority list is used only if Select Controller at Random is disabled.
To modify a Mobile Controller on the list, double-click the controller in the list and edit directly. Directly editing the list is only possible when the Override controller list is selected.
Revert
Click Revert to undo any changes made to the controller configuration in this tab.
Apply
Click Apply to save your configurations.
Using the SSL Tab
The SSL tab displays the CA certificates and enables users to enable or disable SSL optimization.
Figure: SSL Tab
The following table describes the controls under the SSL tab of the Mac SteelHead Mobile.
Function
Control
Description
 
SSL optimization
Click On or Off to enable or disable SSL optimization.
Refresh
Click to refresh the CA information.
Certificates
The following list of certificates is displayed:
•  SteelHead Mobile Controller CA Certificate
•  SteelHead Mobile Controller Server Certificate
•  SteelHead Peering Certificate - Regenerates when you click Regenerate while the optimization is enabled. This button is disabled when optimization on the client is disabled or when a controller is not connected.
•  Advanced SSL CA Certificate
Certificate Details
Displays the following information based on the certificate option selected above:
•  Serial Number - Displays the serial number (Issued To, only).
•  Issued To/Issued By - Displays the following information:
–  Common Name - Displays the common name of the certificate authority.
–  Organization - Displays the organization name (for example, the company).
–  Org. Unit - Displays the organizational unit within the organization.
–  Locality - Displays the city.
–  State - Displays the state.
–  Country - Displays the country (2-letter code only).
•  Issued On - Displays the date the certificate was issued.
•  Expires On - Displays the date the certificate expires.
•  Fingerprint - Displays the fingerprint.