The following section describes how to view and customize endpoint client reports. It includes the following sections:

For all reports, data collection is the same. The Mobile Controller receives bandwidth and connection metrics from currently connected SteelHead Mobile clients every five minutes, and aggregates statistical data by hour and day.

If the Mobile Controller is part of a cluster, the report only shows data from the current Mobile Controller. The Mobile Controller stores the SteelHead Mobile data for three months or longer, depending on your network environment.

The Desktop Bandwidth reports, Branch Warming reports, and SSL reports for endpoints show graphs. In bar-graph and line-graph reports, the x-axis (or tick mark) plots time, according to the interval you select. The y-axis plots the metric of interest, such as gigabytes (GBs) of bandwidth, percent (%) of data reduction, and connection counts.

The Desktop Traffic reports show pie charts. Pie chart graphs do not indicate peaks or averages, but represent the aggregate for the time period selected.

The LAN and WAN statistics reported on an Endpoint report might differ from those shown in the Desktop Bandwidth or Desktop Traffic graphs. For example, an endpoint client might switch Mobile Controllers if the controllers are in a cluster, or a user might manually change the Mobile Controller. The statistics shown on the Endpoint report are an aggregate of the LAN or WAN data across all the Mobile Controllers that the endpoint client connected to during the selected time frame. However, the statistics shown on the Desktop Bandwidth and Desktop Traffic graphs are only for the Mobile Controller currently in use.