Submit a Case
Email Support
Phone Support
| Software Description | Release | Downloads |
Portal
Riverbed Portal integrates data from Digital Experience Management (AppResponse, AppInternals, NetSensor/NetCollector and NetProfiler) and SteelHead to create a centralized, dynamic view of an enterprise’s application performance environment. For more information about this product, please visit the Portal overview page.
Upgrade Notes:
1. For customers utilizing the Riverbed "Portal" connected to NetIM 2.8 (with password expiration default equal to 90 days), it is crucial to change passwords before the 90-day expiry and ensure the updated password is reflected in the Portal. Failure to do so may result in loss of connection between the Portal and NetIM. For detailed instructions on changing an account's password expiration settings, please look at Knowledge Base Article S38111.
2. Before upgrading, please verify Portal's interoperability with other Riverbed products (see KB S27459).
3. Please be aware that dashboards with static images will miss their static images after upgrading from Portal 3.5 to Portal 3.6.0. Please contact the Support or Professional Service teams before you upgrade. If you have already upgraded, please see the workaround in the following KBA S36058.
4. Portal 1.5.2 (Windows Installer) cannot be upgraded to a 2.0+ (Virtual Appliance) version of Portal. However, migration support from version 1.5.2 is provided in version 2.1.0 (see KB S31066).
Riverbed support services and access to Riverbed software through this website are subject to the terms and conditions of your agreement with Riverbed, including Riverbed’s Support Services Description available at www.riverbed.com/supportservicedescription. You acknowledge pursuant to such terms that (1) you are not permitted to download, install, or use any Riverbed software for any product that is not covered by an active support contract, (2) the ability to access any software through this website does not grant you any entitlement to download, install, or use any software for which you do not have a valid license and an active support contract, and (3) if you fail to renew and maintain active support contracts for all of your products, Riverbed is not obligated to provide any support services to you. If you need additional assistance, please contact Riverbed customer care: ccare@riverbedsupport.com
| Software Description | Release | Downloads |
|---|
| Description | File Type & Size |
|---|
| Description | File Type & Size |
|---|
Our records indicate you have not purchased this software. Please contact our Sales team for information about purchasing this product. If you feel this information is inaccurate, you can report your missing Assets here. If this matter is urgent, please Contact Support.
Our records indicate your maintenance contract has expired. Please contact our Renewals team at renewals@riverbed.com for information about renewing your contract. If your matter is urgent, or you feel this information is inaccurate, please Contact Support.