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NetProfiler was formerly referred to as Cascade Profiler. Visit NetProfiler overview page to learn more.
Upgrade Note: Before upgrading, please verify interoperability with other Riverbed products by reviewing Knowledge Base Article S27459 on SteelCentral Interoperability.
If you update NetProfiler to v10.26, please disable the “Preferred Interfaces data source” service; otherwise, updating to v10.26 will “fail gracefully.” The Preferred Interfaces data source service has been deprecated and replaced by the “Interface Pre-computation” service. For details about disabling the Preferred Interfaces data sources and enabling Interface Pre-computation, please refer to KBA S38112.
Kindly note that we removed the v10.24.1 image due to some bugs fixed in v10.24.2. If your appliances are operating on v10.24.0 or v10.24.1, you can upgrade directly to v.10.24.2 or above. If there is a specific requirement for v10.24.1, such as for troubleshooting procedures, reach out to our support team for further assistance.
Please be aware that NetProfiler v10.22.3 is a maintenance release for xx70 appliances only (SCFG-2270, SCNP-2270, SCNP-4270) that includes problem fixes and security updates.
Riverbed support services and access to Riverbed software through this website are subject to the terms and conditions of your agreement with Riverbed, including Riverbed’s Support Services Description available at www.riverbed.com/supportservicedescription. You acknowledge pursuant to such terms that (1) you are not permitted to download, install, or use any Riverbed software for any product that is not covered by an active support contract, (2) the ability to access any software through this website does not grant you any entitlement to download, install, or use any software for which you do not have a valid license and an active support contract, and (3) if you fail to renew and maintain active support contracts for all of your products, Riverbed is not obligated to provide any support services to you. If you need additional assistance, please contact Riverbed customer care: ccare@riverbedsupport.com
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Our records indicate you have not purchased this software. Please contact our Sales team for information about purchasing this product. If you feel this information is inaccurate, you can report your missing Assets here. If this matter is urgent, please Contact Support.
Our records indicate your maintenance contract has expired. Please contact our Renewals team at renewals@riverbed.com for information about renewing your contract. If your matter is urgent, or you feel this information is inaccurate, please Contact Support.
You can access the appropriate MIBs through the Help system in the NetProfiler UI.