Our technical support organization will continue to offer support and services in line with our agreements.
For more information, you can review our Business Continuity Plan.
Review our current summary on how we are supporting our customers and partners during these challenging times
at Riverbed’s response to
You will be redirected to the Riverbed Cloud Portal.
Click "OK" to continue.
The SteelApp product line has been acquired by Brocade. Contact Brocade for assistance.
The Xirrus product line has been acquired by Cambium Networks.
Contact Cambium for assistance.
Please submit a case with Riverbed Support and attach the nodeid file to the case.
The nodeid file is generated on your Director (Follow documentation on steps to generate nodeid file).
Please make sure your Director is licensed.
Managing Licenses for SteelCentral Aternity Products
To manage licenses for Aternity SaaS products, log into your Aternity Hosted and Cloud (MY & EU). On-premise administrators may adjust license(s) from the Aternity console.
Note: You can view your available tokens on your Riverbed Support account, under the Tokens page.