We are currently upgrading our systems to better support you.
ALERT: We will be updating our systems on Friday August 26, 2022 08:00PM PST to Friday August 26th 11:30 PM PST (Saturday August 27, 2022 4:00AM UTC to Saturday August 27, 2022 7:30AM UTC)The following services will be affected:
Please contact us for any urgent issue or consider Asking the Community. Otherwise return after the maintenance window or contact Riverbed Technical Support if you need immediate assistance. We apologize for the inconvenience.
Due to some systems being offline for brief periods, we anticipate higher than expected call volume. However, we are fully staffed and able to assist with any emergency or un-planned network incidents.
Should you need assistance during the maintenance period, please contact us and we will be happy to assist you. Thank you for your patience and we apologize in advance for any inconvenience.
For questions or assistance please email partners@riverbed.com and we will reply within 24 business hours.
Riverbed Global Support: +1.415.247.7381
Country / Region | Toll Free Numbers | ||
Australia | 0011.800.4.782.3822 | (0011.800.4.RVBD.TAC) | 1300.00.7823 (RVBD) |
China | 00.800.4.782.3822 | (00.800.4.RVBD.TAC) | 40.0882.2065 |
France | 00.800.4.782.3822 | (00.800.4.RVBD.TAC) | |
Germany | 00.800.4.782.3822 | (00.800.4.RVBD.TAC) | |
Hong Kong | 001.800.4.782.3822 | (001.800.4.RVBD.TAC) | |
India | 000.800.001.6524 | ||
Japan | 800.4.782.3822 Be sure to preface this number with the international access and carrier code for your network. |
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Singapore | +65.6508.7422 | (Toll free number is not available) | |
Thailand | 001.800.4.782.3822 | (001.800.4.RVBD.TAC) | |
United Kingdom | 00.800.4.782.3822 | (00.800.4.RVBD.TAC) | |
United States | 1.888.782.3822 | (1.888.RVBD.TAC) | |
Vietnam | 120.11.071 |