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End-of-Availability (EOA) Notice

SteelHead EX / SteelFusion Edge 560, 760, 1160, 1260 and 1360 Models

May 15, 2015

1. Announcement Summary

Riverbed Technology hereby announces the end-of-availability of SteelHead EX and SteelFusion Edge branded products EXA 560, 760, 1160, 1260 and 1360 models. These systems will no longer be available for sale as of January 1, 2016. Customers and partners may continue to order these systems from Riverbed through December 31, 2015, subject to availability

Customers may continue to order Riverbed support services, on these systems, subject to Riverbed’s end-of-support policy located at: www.riverbed.com/supportpolicy

Table 1 identifies the relevant dates for end-of-availability and end-of-support:

Product
SKU/Part Number
Description
Product Name
End of Availability
(Last Order Date)
End of Support:
Feature Releases
Major/Minor
End of Support:
Hardware/SW
Maintenance
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Note: Spares and upgrades are not subject to this end-of-availability notice.

1.     Migration Plan

Recommended alternatives for the above SteelHead EX models are the currently shipping SteelFusion Edge, SFED models. In some cases Steelhead CX models may be applicable as well.

The following table summarizes a few migration options available:

Platform Replacement SKU
EX560 SFED-2100 if Hypervisor needed
CX570 / CX770 for WAN Optimization only
EX760 SFED-2100 if Hypervisor needed
CX570 / CX770 for WAN Optimization only
EX1160 SFED-2100
EX1260 (2TB) SFED-2200
EX1260 (4TB) SFED-3100
EX1360 /EX1360P SFED-3200 / SFED-5100

More information is available at http://www.riverbed.com/us/products/steelfusion

3. Refurbished Units (-E Systems)

Riverbed may have refurbished (-E) systems available for sale after the above end of sale dates, supply permitting, provided that the above end of support dates shall apply to those refurbished units. Please contact your local sales representative for availability and details.

4. End-of-Availability Policy

For information on Riverbed’s end-of-availability and end-of-support policy, please see www.riverbed.com/supportpolicy.

5. Additional Information

For additional information regarding this change, please contact Parimal Puranik at parimal.puranik@riverbed.com.

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