Updated End-of-Availability (EOA) and End-of-Support (EOS) Notice

• SteelConnect-CX

For Internal and Partner release

May 23, 2024

1. Announcement Summary

Riverbed Technology hereby announces a change to extend certain previously announced End-ofAvailability and End-of-Support dates for the following Part Numbers as set forth in Table 1. 

The subscription product Part Numbers with extended EOA dates listed in Table 1 will have limited availability for purchase only by those customers and partners with a current subscription that wish to renew that subscription. Customers and partners may continue to order such Part Numbers from Riverbed until the new EOA date in the table below, provided that no subscription may extend beyond the EOS date in the table below. 

The hardware Part Numbers with EOA dates that have already passed remain subject to EOA and will not be available for purchase, but the EOS date for hardware and software maintenance is extended as set forth in Table 1. Customers and partners may continue to order Riverbed support services for these Part Numbers by purchasing the applicable subscriptin software as specified in Table 1 as per the Riverbed Hardware & Software End of Life Policy. 

Note that the EOS date for software feature releases (major/minor) will not be extended for any Part Numbers. 

2. New Product Offering

There is no direct replacement for the SteelConnect CX appliance and associated subscription software. In some cases, SteelHead CX appliances that offer WAN Optimization feature set may be appropriate. Please consult the specifications to assess your current and future requirements and determine which platform may be most appropriate for your intended use.

3. End of Availability Policy

For information on Riverbed’s End of Life Policy, please visit www.riverbed.com/supportpolicy.

4. Additional Information

For additional information regarding this EOA Notice, please contact prod-mgmt@riverbed.com