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End-of-Availability (EOA) Notice

SteelCentral AppInternals Console: v9 and associated product options
BrowserMetrix On Premise
Subscription options

May 14, 2019

 

1. Announcement Summary

Riverbed Technology hereby announces the end-of-availability of certain legacy OPNET products including Riverbed® SteelCentral™ AppInternals Console v9 and AppInternals Collector v9, BrowserMetrix OnPremise. These components and features will no longer be available for sale effective July 3, 2019.  Customers and partners may continue to order these systems from Riverbed through July 3, 2019.

Customers may continue to order Riverbed support services on these systems subject to Riverbed's end-of-availability and end-of-support policy located at: www.riverbed.com/supportpolicy

In addition, subscription versions of these products will no longer be available for sale effective immediately.  Customers and partners that have an active paid subscription period may continue to use their systems from Riverbed until the end of their current subscription period.

Table 1 identifies the relevant dates for end-of-availability and end-of-support.
Product
SKU/Part Number
Description
Product Name
Limited Availability
End of Availability
(Last Order Date)
HW Appliances Only:
Date of End of Support
for SW Feature Releases
(Major/Minor)
End of Support:
Hardware/SW
Maintenance
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Welcome to the new Hardware and End-of-Life Products Page

# Click in the search box to display a drop down list of product families to choose from Enter a product SKU, part number or keyword to conduct a quick search   # You export your data to an Excel file

* Requires upgrade to SteelCentral AppInternals v10 or later version of software to obtain new features or bug fixes after August 31, 2019.  Upgrade available for no additional fee as part of a paid maintenance and support plan.. Please refer to AppInternals Compatibility, Feature, and Upgrade Process Overview document on the AppInternals Support site for details.

2. Migration Plan

Refer to KB S33370 for migrating your software from v9 to v10+. For additional inquiries on the migration contact RVBD-RPM-PROD-MGMT@riverbed.com

3. End-of-Availability Policy

For information on Riverbed's end-of-sale and end-of-support policy, visit Hardware & Support End-of-Life Policy page.

4. Additional Information

For additional information regarding this change, please contact SteelCentral Product Management at RVBD-RPM-PROD-MGMT@riverbed.com.

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