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SteelHead CX/GX

SteelHead CX™ accelerates the transfer of data and applications between data centers, branch locations, cloud networks, and end users. 

For information about SaaS Accelerator through SteelConnect, visit SaaS Accelerator and for information about legacy SaaS acceleration through Akamai, visit SteelHead SaaS (for Legacy Cloud Accelerator).

• RiOS 9.15.0 has deprecated several features from User Interface (UI). For more information, please refer to KB article S38193
• Due to a software defect in the Secure Remote Logging feature, any SteelHead or Interceptor appliances may become unreachable until a “unit reboot.” Refer to KB Article S37868 for further details.

• Unexpected performance may occur from RiOS 9.14.2a and below. RiOS 9.14.2b is recommended. Additional details are available from KB solution S37684

⚠️!! Important Alert !!

  1. 10.3 is supported only on SteelHead Appliances: XX80(580, 780, 3080, 5080, 7080),  XX90(2090, 4090, 6090, 8090), SteelHead Virtual and SteelHead Cloud. 
  2. Starting from 10.3, the Flex subscription licenses are the only supported licensing model for XX80 series (580, 780, 3080, 5080 and 7080), Virtual and Cloud SteelHeads. However, both the Flex subscription and Perpetual licenses are supported for XX90 series (2090, 4090, 6090 and 8090) SteelHeads.
  3. The recommended base builds and upgrade workflow is as follows:
    1. XX80 upgrade to 10.3 is supported from 9.16.0b base build.
    2. XX90 upgrade to 10.3 is supported from 10.2.0a base build.
    3. SH-C can be upgraded to 10.3 from 10.2.0a but for any other base build please fresh deploy.
    4. SH-V can be upgraded to 10.3 from 10.2.0a but for any other base build please fresh deploy.
      1. Please note: For SH-V, an upgrade is supported from 10.2.0a, but we still recommend a fresh deployment. Please refer to the KB for more details:S39076
  4. XX80 and XX90 customers can use their static flex licenses when upgrading to 10.3. and replace them with the dynamic Flex licenses at their own pace. These dynamic flex licenses would be needed for self-management of license migration across SH deployments. CLM feature compatibility with SCC is possible only if the SteelHeads have dynamic flex licenses.
    1. More details can be found in the following KB:S39044

RIVERBED SOFTWARE USAGE AGREEMENT:

Riverbed support services and access to Riverbed software through this website are subject to the terms and conditions of your agreement with Riverbed, including Riverbed’s Support Services Description available at www.riverbed.com/supportservicedescription. You acknowledge pursuant to such terms that  (1) you are not permitted to download, install, or use any Riverbed software for any product that is not covered by an active support contract, (2) the ability to access any software through this website does not grant you any entitlement to download, install, or use any software for which you do not have a valid license and an active support contract, and (3) if you fail to renew and maintain active support contracts for all of your products, Riverbed is not obligated to provide any support services to you. If you need additional assistance, please contact Riverbed customer care: ccare@riverbedsupport.com

Software Description Models Release Downloads
Software Description Models Release Downloads
Description File Type & Size
Description File Type & Size

To access the latest supplemental technical materials, please visit our community site.

 

SNMP MIBs

You can access the SteelHead MIB directly from the appliance. The MIB is available from the Help page accessible through the Management Console.

  • currentPage.getTitle(): SteelHead CX
  • currentPage.getName(): cx-appliance
  • currentPage.getPath(): /content/support/software/acceleration/steelhead/cx-appliance
  • currentPage.getDepth(): 6
  • currentPage.hasContent(): true
  • properties.get("productName"): null
  • properties.get("productName2"): null
  • properties.get("relatedProductName"): null
  • properties.get("loginRequired"): false
  • properties.get("displayUpgradePathTool"): false
  • response.keyServerRestUrl:
  • response.publishStatus: