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The Riverbed Interceptor appliance extends the performance capabilities of Steelhead appliances to meet the requirements of very large data center environments.
Interceptor software v4.5 or later are not supported on models INT-09200 and INT-09200-E which have been discontinued. Please do not install this version as it will leave the system in an unusable state. For detailed End-of-Life information please refer to Interceptor 9200 End of Life Notice or contact support.
EOA NOTE:
Interceptor 9600 has reached the End of Availability as of 3/30/2022.
This applies to Interceptor running on INT-09600 models.
Please see the link for the Official Interceptor EOA notice.
We will continue to support valid support contracts through Apr 30, 2028, at which point the product will reach End of Support.
• Due to a software defect in the Secure Remote Logging feature, any SteelHead or Interceptor appliances may become unreachable until a “unit reboot.” Refer to KB Article S37868 for further details.
• HAP total rules from Interceptor v8.1.0 to 8.1.2 were reduced for IPv4 and added to IPv6. For more information refer to S37757.
• Upgrade advisory for 7.1.0x Interceptor Appliance Software Image is available from KB article S37696.
Riverbed support services and access to Riverbed software through this website are subject to the terms and conditions of your agreement with Riverbed, including Riverbed’s Support Services Description available at www.riverbed.com/supportservicedescription. You acknowledge pursuant to such terms that (1) you are not permitted to download, install, or use any Riverbed software for any product that is not covered by an active support contract, (2) the ability to access any software through this website does not grant you any entitlement to download, install, or use any software for which you do not have a valid license and an active support contract, and (3) if you fail to renew and maintain active support contracts for all of your products, Riverbed is not obligated to provide any support services to you. If you need additional assistance, please contact Riverbed customer care: ccare@riverbedsupport.com
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Our records indicate you have not purchased this software. Please contact our Sales team for information about purchasing this product. If you feel this information is inaccurate, you can report your missing Assets here. If this matter is urgent, please Contact Support.
Our records indicate your maintenance contract has expired. Please contact our Renewals team at renewals@riverbed.com for information about renewing your contract. If your matter is urgent, or you feel this information is inaccurate, please Contact Support.
You can access the Interceptor MIB directly from the appliance. The MIB is available from the Help page accessible through the Management Console.