Submit a Case
Email Support
Phone Support
| Software Description | Models | Release | Downloads |
|---|
Client Accelerator Controller
Client Accelerator Controller was formerly referred to as SteelCentral Controller for SteelHead Mobile. A Client Accelerator deployment relies on the Client Accelerator Controller. A Client Accelerator Controller, typically located in the data center, is required for Client Accelerator deployment, management, and licensing control. The Client Accelerator Controller features a Web-based GUI that you use to centrally manage your endpoint clients. Visit Client Accelerator overview page to learn more.
Important Upgrade Notes
- Client Accelerator Controller version 4.7.0 and higher requires at least 3GB of memory to be allocated for the SMC 8550 (SMC-VE), 8551 and 8552 models.
- ALERT: If you use SteelCentral Controller for SteelHead (SCC) to manage your appliances, you must upgrade SCC to a specific version before you upgrade your appliances to this software version. Failure to do so will prevent communication between SCC and your appliances. See knowledge base article S27759 for complete details.
Client Accelerator 6.3.0 requires minimum macOS version 10.15 (Catalina). If your organization manages endpoints with mixed macOS releases, we recommend using a 6.2.2 endpoint installer for endpoints running macOS releases older than 10.15, thus avoiding installation errors. See knowledge base article S35289 for complete details.
Riverbed support services and access to Riverbed software through this website are subject to the terms and conditions of your agreement with Riverbed, including Riverbed’s Support Services Description available at www.riverbed.com/supportservicedescription. You acknowledge pursuant to such terms that (1) you are not permitted to download, install, or use any Riverbed software for any product that is not covered by an active support contract, (2) the ability to access any software through this website does not grant you any entitlement to download, install, or use any software for which you do not have a valid license and an active support contract, and (3) if you fail to renew and maintain active support contracts for all of your products, Riverbed is not obligated to provide any support services to you. If you need additional assistance, please contact Riverbed customer care: ccare@riverbedsupport.com
| Software Description | Models | Release | Downloads |
|---|
| Description | File Type & Size |
|---|
| Description | File Type & Size |
|---|
Our records indicate you have not purchased this software. Please contact our Sales team for information about purchasing this product. If you feel this information is inaccurate, you can report your missing Assets here. If this matter is urgent, please Contact Support.
Our records indicate your maintenance contract has expired. Please contact our Renewals team at renewals@riverbed.com for information about renewing your contract. If your matter is urgent, or you feel this information is inaccurate, please Contact Support.
SNMP MIBs
You can access the appropriate MIBs for your Riverbed appliance through the Management Console in the Help > Online Help area.