All SteelStore assets and support have been fully migrated to NetApp. Please consult the NetApp resources to get support for your SteelStore appliance.
NetApp Support Resources for SteelStore | |
Phone: | 888.4.NETAPP (888.463.8277) US and Canada Support Number Visit NetApp Global Services Contacts for a complete contact list |
Email: | NetApp does NOT support case creation via email and does not have a general support email address. Visit the NetApp Support site to open a case: http://mysupport.netapp.com |
Support Website: | http://mysupport.netapp.com |
Knowledge Base: | https://kb.netapp.com/support/index?page=home |
Software Downloads: | http://mysupport.netapp.com/NOW/cgi-bin/software/ |
Licensing: | For licensing activations and changes, an upgrade to 3.2 is required. Please contact NetApp support and ask the SteelStore support team for additional assistance. Please see NetApp knowledgebase articles KB3014547 and KB2023161 for more details. |