Riverbed Support
Which version do you want to visit
Mobile Version
Remember my preference.
Full Site Version

End-of-Availability (EOA) Notice: SteelHead CXA-255 Appliances

 

For Internal and Partner release

February 14th, 2020

1. Announcement Summary

Riverbed Technology hereby announces the end-of-availability of the SteelHead CXA-255 appliances along with associated software options.  These systems and features will no longer be available for sale effective April 16, 2020.  Customers and partners may continue to order these systems from Riverbed through April 15, 2020.

Customers may continue to order Riverbed support services on these systems subject to Riverbed's end-of-availability and end-of-support policy located at: www.riverbed.com/supportpolicy

In addition, subscription versions of these products will no longer be available for sale April 16, 2020.  Customers and partners that have an active paid subscription period may continue to use their systems from Riverbed until the end of their current subscription period.

Table 1 identifies the relevant dates for end-of-availability, end of feature support and end of support and maintenance.  
Product
SKU/Part Number
Description
Date EOA Announced
End of Availability
(Last Order Date)
HW Appliances Only:
Date of End of Support
for SW Feature Releases
(Major/Minor)
End of Support:
Hardware/SW
Maintenance
Starting download...
Close x

Welcome to the new Hardware and End-of-Life Products Page

# Click in the search box to display a drop down list of product families to choose from Enter a product SKU, part number or keyword to conduct a quick search   # You export your data to an Excel file

For subscription-based models (e.g. all product SKUs designated with a “-SUB” in Table 1 above), Riverbed in its sole discretion may continue to make available subscriptions after the announced end-of-availability date. If Riverbed sells such a renewal subscription after the announced end-of-availability date, that sale will not change the previously announced end-of-availability date or end-of-support dates for such product. 

2. New Product Offering

There is no direct replacement for the SteelHead CXA-255 appliance and associated subscription software. Users may consider CXA-580 as the closest available platform.

3. End of Availability Policy

For information on Riverbed's end of sale and end of support policy, please see www.riverbed.com/supportpolicy.

4. Additional Information

For additional information regarding this change, please contact Riverbed Product management team steelhead-PM@riverbed.com or Rich Faris at Rich.Faris@riverbed.com.