End-of-Availability (EOA) Notice
- SteelHead xx70 Appliances and Licenses
- Associated Subscriptions
For Internal and Partner release
February 14th, 2020
1. Announcement Summary
Riverbed Technology hereby announces the end of availability of SteelHead xx70 appliances and licenses. These components and features will no longer be available for sale effective April 16, 2020. Customers and partners may continue to order these systems from Riverbed through April 15, 2020.
Customers may continue to order Riverbed support services on these modules subject to Riverbed's end-of-availability and end-of-support policy located at: www.riverbed.com/supportpolicy
In addition, new subscription versions of the below modules will no longer be available for sale effective April 16, 2020. Customers and partners that have an active paid subscription period may continue to use their systems from Riverbed until the end of their current subscription period may renew their subscriptions through to the corresponding appliance End of Support Date.
Table 1 identifies the relevant dates for end-of-availability, end of feature support, and end-of-support and maintenance.
|
Product
SKU/Part Number |
Description
|
End of Availability
(Last Order Date) |
HW Appliances Only:
Date of End of Support for SW Feature Releases (Major/Minor) |
End of Support:
Hardware/SW Maintenance |
|---|
|
|
For subscription-based models (e.g. all product SKUs designated with a “-SUB” in Table 1 above), Riverbed in its sole discretion may continue to make available subscriptions after the announced end-of-availability date. If Riverbed sells such a renewal subscription after the announced end-of-availability date, that sale will not change the previously announced end-of-availability date or end-of-support dates for such product.
2. Migration Plan
Riverbed is offering an updated set of appliances that spans the performance specifications of the xx70 appliances. Please consult the specifications to determine your current and future requirements to determine which platform may be most appropriate for your intended use.
| Product included in this EOA Notice | Recommended Alternative Product |
| SteelHead 3070 | SteelHead 3080 |
| SteelHead 5070 | SteelHead 5080 |
| SteelHead 7070 | SteelHead 7080 |
For additional inquiries on the migration please contact SteelHead-PM@riverbed.com
3. End of Availability Policy
For information on Riverbed's end of sale and end of support policy, please see www.riverbed.com/supportpolicy.
4. Additional Information
For additional information regarding this change, please contact SteelHead Product Management at STEELHEAD-PM@riverbed.com