End-of-Availability (EOA) Notice
- SteelCentral NetIM 1.x device-based capacity Collection Modules
- SteelCentral NetIM 1.x Collection Module Upgrade Options
- Associated Subscription Options
August 20, 2019
NOTE: Effective July 2021, the EOS date for NetIM 1.x has been extended to March 31, 2022.
1. Announcement Summary
Riverbed Technology hereby announces the end-of-availability of NetIM 1.x device-based capacity collection modules and upgrade options. These modules (and associated upgrade options) will no longer be available for sale effective November 1, 2019. Customers and partners may continue to order these systems from Riverbed through October 31, 2019.
Customers may continue to order Riverbed support services on these modules subject to Riverbed's end-of-availability and end-of-support policy located at: www.riverbed.com/supportpolicy
In addition, subscription versions of the below modules will no longer be available for sale effective November 1, 2019. Customers and partners that have an active paid subscription period may continue to use their systems from Riverbed until the end of their current subscription period.
Table 1 identifies the relevant dates for end-of-availability and end-of-support.
|
Product
SKU/Part Number |
Description
|
End of Availability
(Last Order Date) |
End of Support:
Hardware/SW Maintenance |
|---|
|
|
Note: *Requires upgrade to NetIM 2.0 Collection Modules to obtain new features or bug fixes after October 31, 2021. Upgrade available for no additional fee as part of a paid maintenance and support plan.
2. Migration Plan
Please refer to the attached FAQ for details. For additional inquiries on the migration please contact RVBD-RPM-PROD-MGMT@riverbed.com
3. End-of-Availability Policy
For information on Riverbed's end of sale and end of support policy, please see www.riverbed.com/supportpolicy.
4. Additional Information
For additional information regarding this change, please contact SteelCentral Product Management at RVBD-RPM-PROD-MGMT@riverbed.com.