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End-of-Availability (EOA) Notice

  • SteelCentral NPM xx70 & related Appliances and Licenses
  • Associated Subscription Options

For Internal and Partner Release

February 14th, 2020

 

1. Announcement Summary

Riverbed Technology hereby announces the end of availability of SteelCentral xx70 appliances and licenses. These components and features will no longer be available for sale effective April 16, 2020. Customers and partners may continue to order these systems from Riverbed through April 15, 2020.

Customers may continue to order Riverbed support services on these modules subject to Riverbed's end-of-availability and end-of-support policy located at: www.riverbed.com/supportpolicy

In addition, new subscription versions of the below modules will no longer be available for sale effective April 16, 2020. Customers and partners that have an active paid subscription period may continue to use their systems from Riverbed until the end of their current subscription period and may renew their subscriptions through to the corresponding appliance End of Support Date.

Table 1 identifies the relevant dates for end of availability, end of feature support, and end-of-support.

Product
SKU/Part Number
Description
End of Availability
(Last Order Date)
End of Support:
Feature Releases
Major/Minor
End of Support:
Hardware/SW
Maintenance
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Welcome to the new Hardware and End-of-Life Products Page

# Click in the search box to display a drop down list of product families to choose from Enter a product SKU, part number or keyword to conduct a quick search   # You export your data to an Excel file

Note 1: For subscription-based models (e.g. all product SKUs designated with a “-SUB” in Table 1 above), Riverbed in its sole discretion may continue to make available subscriptions after the announced end-of-availability date.  If Riverbed sells such a renewal subscription after the announced end-of-availability date, that sale will not change the previously announced end-of-availability date or end-of-support dates for such product.

Note 2: Applicable NetShark SKUs above (those beginning with ‘LIC-SCAN-’ and not listed as evals) require upgrade to AppResponse 11 or later version of software (1) to obtain bug fixes after 4/15/2021 and (2) to obtain new features.  Upgrade available for no additional fee as part of a paid maintenance and support plan. See Support site for details

 

2. Migration Plan

Riverbed is offering an updated set of appliances that spans the performance specifications of the appliances. Please consult the specifications to determine your current and future requirements to determine which platform may be most appropriate for your intended use.

Current Product Migration Path
AppResponse xx70 AppResponse xx80
NetProfiler xx70 NetProfiler xx80
Flow Gateway xx70 Flow Gateway xx80
NetExpress x70 NetProfiler xx80, Flow Gateway xx80, AppResponse xx80
Virtual NetShark Virtual AppResponse
Virtual NetExpress Virtual NetProfiler, Virtual Flow Gateway, Virtual AppResponse
Packet Analyzer Packet Analyzer Plus
Packet Analyzer Personal Edition Packet Analyzer Plus

For additional inquiries on the migration path and for available trade ups please contact your account team.

3. End-of-Availability Policy

For information on Riverbed's end of sale and end of support policy, please see www.riverbed.com/supportpolicy.

4. Additional Information

For additional information regarding this change, please contact SteelCentral Product Management at RVBD-RPM-PROD-MGMT@riverbed.com

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