End-of-Availability (EOA) Notice
- SteelFusion
For Internal and Partner Release
12/15/2022
1. Announcement Summary
Riverbed Technology hereby announces the End-of-Availability of the following Part Numbers listed in Table 1. These Part Numbers will no longer be available for sale effective 4/30/2023.
Customers and partners may continue to order such Part Numbers from Riverbed until 4/30/2023. Customers and partners may also continue to order Riverbed support services for these Part Numbers as specified in Table 1 and as per the Riverbed Hardware & Software End of Life Policy.
Table 1 Identifies the relevant dates for planned End-of-Availability & End-of-Support for Product, Upgrade, License & Subscription SKUs as well as the End of Support for the Maintenance SKUs
Table 1
|
Product
SKU/Part Number |
Description
|
Date EOA Announced
|
End of Availability
(Last Order Date) |
HW Appliances Only:
Date of End of Support for SW Feature Releases (Major/Minor) |
End of Support:
Hardware/SW Maintenance |
|---|
|
|
2. Migration Plan
An alternative for the End-of-Availability Part Numbers listed above is the <ALTERNATIVE PRODUCT> (applicable Part Numbers listed in Table 2 below).
Table 2
| Current Part Number(s) | Replacement Part Number(s) | Description | Availability |
| SVC-C-0201-PFPK-0302 | SVC-CREDIT | Global Customer Success (GCS) Credits may be applied to any applicable GCS Credit offering. See riverbed.com/gcs-credits for full description and menu of credit offerings. | Now |
| SVC-C-0201-PFPK-0303 | SVC-CREDIT | Global Customer Success (GCS) Credits may be applied to any applicable GCS Credit offering. See riverbed.com/gcs-credits for full description and menu of credit offerings. | Now |
| SVC-C-0203-PFPK-0311 | SVC-CREDIT | Global Customer Success (GCS) Credits may be applied to any applicable GCS Credit offering. See riverbed.com/gcs-credits for full description and menu of credit offerings. | Now |
| SVC-C-0203-PFPA-0301 | SVC-CREDIT | Global Customer Success (GCS) Credits may be applied to any applicable GCS Credit offering. See riverbed.com/gcs-credits for full description and menu of credit offerings. | Now |
| SVC-C-0201-PFPA-0302 | SVC-CREDIT | Global Customer Success (GCS) Credits may be applied to any applicable GCS Credit offering. See riverbed.com/gcs-credits for full description and menu of credit offerings. | Now |
| SVC-C-0203-PFPA-0303 | SVC-CREDIT | Global Customer Success (GCS) Credits may be applied to any applicable GCS Credit offering. See riverbed.com/gcs-credits for full description and menu of credit offerings. | Now |
| MNT-C-02-CFF | MNT-C-01-CFF | Acceleration Custom Fixed Fee Proactive Support Services (only quoted with written PS approval and SOW) | Now |
3. Gold Support Price Adjustment
In connection with the End-of-Availability of the Part Numbers listed in Table 1, Gold Support pricing for such Part Numbers will increase as of the EOA date of 4/30/2023. Please refer to Table 3 below.
Table 3
| Part Number(s) | Unit | Current List Price | New List Price Effective |
| MNT-GLD-SFCR-03500 | Year | $7,920 | $8,316 |
| MNT-GLD-SFED-02200 | Year | $5,940 | $6,240 |
| MNT-GLD-SFED-03100 | Year | $9,900 | $10,404 |
| MNT-GLD-SFED-05100 | Year | $21,780 | $22,872 |
| MNT-RASP-GLD-SFCR-03500 | Year | $7,920 | $8,316 |
| MNT-RASP-GLD-SFED-02200 | Year | $5,940 | $6,240 |
| MNT-RASP-GLD-SFED-03100 | Year | $9,900 | $10,404 |
| MNT-RASP-GLD-SFED-05100 | Year | $21,780 | $22,872 |
| MNT-GLD-SFCR-03500-GOV-1 | Year | $8,316 | $8,736 |
| MNT-GLD-SFED-02200-GOV-1 | Year | $6,244 | $6,564 |
| MNT-GLD-SFED-03100-GOV-1 | Year | $10,402 | $10,932 |
| MNT-GLD-SFED-05100-GOV-1 | Year | $22,876 | $24,024 |
| MNT-VSFC-2500 | Year | $5,940 | $6,240 |
| MNT-RASP-VSFC-2500 | Year | $5,940 | $6,240 |
| MNT-GLD-SFED-02100 | Year | $4,158 | $4,368 |
| MNT-GLD-SFED-03200 | Year | $14,137 | $14,844 |
| MNT-RASP-GLD-SFED-03200 | Year | $14,137 | $14,844 |
| MNT-RASP-GLD-SFED-02100 | Year | $4,158 | $4,368 |
| MNT-GLD-SFED-02100-GOV-1 | Year | $4,369 | $4,596 |
| MNT-GLD-SFED-03200-GOV-1 | Year | $14,850 | $15,600 |
| MNT-VGC-1000 | Year | $1,439 | $1,512 |
| MNT-VGC-1500 | Year | $4,290 | $4,512 |
| MNT-RASP-VGC-1500 | Year | $4,290 | $4,512 |
| MNT-RASP-VGC-1000 | Year | $1,439 | $1,512 |
4. End-of-Availability Policy
For information on Riverbed’s End of Life Policy, please visit www.riverbed.com/supportpolicy.
5. Additional Information
For additional information regarding this EOA Notice, please contact prod-mgmt@riverbed.com.