1. Announcement Summary
Riverbed Technology hereby announces the End-of-Availability of the following Part Numbers listed in Table 1. These Part Numbers will no longer be available for sale effective 4/30/2023.
Customers and partners may continue to order such Part Numbers from Riverbed until 4/30/2023. Customers and partners may also continue to order Riverbed support services for these Part Numbers as specified in Table 1 and as per the Riverbed Hardware & Software End of Life Policy.
Table 1 Identifies the relevant dates for planned End-of-Availability & End-of-Support for Product, Upgrade, License & Subscription SKUs as well as the End of Support for the Maintenance SKUs
Date EOA Announced
End of Availability
(Last Order Date)
HW Appliances Only:
Date of End of Support
for SW Feature Releases
End of Support:
2. Migration Plan
An alternative for the End-of-Availability Part Numbers listed above is the <ALTERNATIVE PRODUCT> (applicable Part Numbers listed in Table 2 below).
|Current Part Number(s)||Replacement Part Number(s)||Description||Availability|
|SVC-C-0201-PFPK-0302||SVC-CREDIT||Global Customer Success (GCS) Credits may be applied to any applicable GCS Credit offering. See riverbed.com/gcs-credits for full description and menu of credit offerings.||Now|
|SVC-C-0201-PFPK-0303||SVC-CREDIT||Global Customer Success (GCS) Credits may be applied to any applicable GCS Credit offering. See riverbed.com/gcs-credits for full description and menu of credit offerings.||Now|
|SVC-C-0203-PFPK-0311||SVC-CREDIT||Global Customer Success (GCS) Credits may be applied to any applicable GCS Credit offering. See riverbed.com/gcs-credits for full description and menu of credit offerings.||Now|
|MNT-C-02-CFF||MNT-C-01-CFF||Acceleration Custom Fixed Fee Proactive Support Services (only quoted with written PS approval and SOW)||Now|
3. Gold Support Price Adjustment
In connection with the End-of-Availability of the Part Numbers listed in Table 1, Gold Support pricing for such Part Numbers will increase as of the EOA date of 4/30/2023. Please refer to Table 3 below.
|Part Number(s)||Unit||Current List Price||New List Price Effective|