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Welcome
- About product terminology
- About document conventions
- About documentation and release notes
- Contacting Riverbed
NetIM Overview
- Logging in to the NetIM UI
- Initialization
- Introduction to the NetIM Home page
- Additional pages of interest
- Printing pages
- Additional options available to administrative users
- Menu options
Setting Up NetIM
- Initial configuration tasks
- Optimizing your NetIM deployment
NetIM Common Workflows and Best Practices
- Common workflows for NetIM
- Best practices
Monitoring the Health and Status of Your Infrastructure
- The Home page and health
- Health degradation root cause
- How is health calculated?
- Device Health by Site calculation
- Interface Health by Site calculation
- Device Health by Device calculation
- Interface Health by Device calculation
- Interface Health calculation
- Home page panels
- View summary of monitored elements
- View device health
- View interface health by site
- View configuration changes
- Change the time window
- View status of NetIM
- Create sites/groups and hierarchies from the menu bar
- Active alerts
Object and Custom Views
- Site view
- Group view
- Device view
  - Network Neighbors panel controls
- Interface view
  - Interface speed override
- Object view tabs
- Frequently Used Panels
- Working with charts
  - Line charts
- Working with Custom Views
  - Editing panels
  - Adding panels and applying templates
- Working with the Custom Views page
- Working with Navigator
IP SLA Views
- IP SLA Details frame
- Top-N Reports frame
Using Search
- Searching NetIM
- Simple search
- Advanced search with query expressions
- Other search options
- Managing search expressions
  - Search expression with scope filtering
- Searching for Top-N Metrics
- Search by serial number, custom attribute values, and AppNetwork paths
- Search operations
  - Search operations – Delete Objects
  - Search operations – Edit and Create Custom Attributes
- Grouping elements from search
- Adding selected objects to an existing site/group
- Creating a new site/group from selected objects
- Exporting search data to CSV files
- Using the Search Expressions page
Navigating Topology
- Viewing the topology
- Controls in the Topology Viewer
- Topology element controls
- Topology actions
- Object actions
- Display controls
- Hierarchical topology layout
- Topology navigation
- Monitoring health within the Topology Viewer
- Searching the topology
- Topology view for groups and sites
- Working with the Host view
  - The Device page Backplane view
  - Device page Collected Files tab
- Saving and managing Topology Views
Viewing Alerts
- Using the Alerts Manager
- Viewing alerts by time
- Filtering alerts by severity, type, and time first seen
Using AppNetwork Path Analysis
- Requirements for AppNetwork Path analysis
- Calculating an AppNetwork Path analysis
- Exploring an AppNetwork Path analysis
- Viewing Path status
- Show info in AppNetwork Path
- AppNetwork Path confidence
- Path monitoring
  - Configuring Path Monitoring
  - Viewing and exploring monitored paths
- Monitored path alerting
Using the Metrics Page
- Viewing metrics using the Metrics page
- Show metrics
- Chart controls in the Metrics page
  - Arranging metrics in the view
  - Available actions in Metrics page
- Adding metrics
- Thresholds on metric graphs
Running and Viewing Synthetic Tests
- Working with tests on the Synthetic Tests tab
  - Filtering the set of tests that appear on the Synthetic Tests screen
- Working with test engines on the Synthetic Test Sources tab
  - Filtering the set of test sources that appear on the Test Sources tab
- About deprecated and incompatible test engines and tests
- Viewing test results on the Test Details tab(s)
  - Drilling down
- Viewing synthetic test sources
- Alerting the network operator to synthetic test results
Creating and Viewing Reports
- Creating a report
- Working with reports
  - Viewing a report
  - Working with report options
Adding Devices to Device Manager
- Add/Discover Devices wizard
- Choosing an entry mode for adding devices
- Using the Add/Discover Devices wizard
- Adding devices by importing from the Active Directory server
- Manually adding WMI-enabled devices
  - Accessing an Active Directory server using LDAP
- Viewing status and interpreting data from WMI-enabled devices
- Troubleshooting issues with adding WMI-enabled devices
Device Autodiscovery
- SNMP discovery
- Device entries created in Device Manager
- Requirements for device discovery
- Configure discovery range
- Troubleshooting device discovery
- Working with device login scripts
Managing Global Credentials and Other Global Discovery Settings
- Global credentials lists
- Global include/exclude address lists
- Global Discovery Settings wizard
Configuring Groups
- What is a group?
- Creating and maintaining groups
- Example grouping rules
  - Grouping rule for Cisco as Vendor Type—group by matched string
  - Grouping rule matching first two characters of sysName
Configuring Metric Polling
- Enabling/disabling background polling
- Configuring metric polling during setup
- Manually enabling or disabling metric polling
- Using the Polling wizard to create, clone, edit or delete Polling Profiles
- Assigning a polling profile to devices
- Polling overrides
- Interface polling control use cases
- Monitoring device status and availability
- WMI collection and metric polling
Configuring Metric Alerts
- Configuring alert notifications
- Configuring an alert
- Configuring a maintenance window
- Working with default thresholds
- Suppressing alert notifications
Configuring Metrics Roll-Up
- Roll-up/age-out scheme
- Rollup wizard
- Syslog management
Configuring Device Drivers
- System-defined device drivers
- User-defined device drivers
- Uniqueness of device drivers
- Enabling collection of CLI data for a device driver
- Device Drivers wizard
- Command type manager
Installing Synthetic Test Engines
- Overview of Synthetic Testing
- Planning a network of synthetic test engines
- Building a Network of Synthetic Test Engines
- Troubleshooting a synthetic test engine
Configuring Synthetic Test Profiles
- Working with synthetic DNS test profiles
  - Using the wizard for a DNS test
- Working with Synthetic HTTP test profiles
- Working with synthetic TCP port test profiles
  - Preparing for a TCP port test”
  - Using the wizard for a TCP port test
- Working with synthetic Ping test profiles
  - Preparing for a Ping test
  - Using the wizard for a Ping test
- Working with synthetic Database test profiles
  - Preparing for a Database test
  - Using the wizard for a Database test
- Working with synthetic Selenium test profiles
- Preparing for a Selenium test
- Working with synthetic external script test profiles
  - Preparing a script for an external script test
  - Using the wizard for an external script test
- Working with synthetic LDAP test profiles
  - Preparing for an LDAP test
  - Using the wizard for an LDAP test
Configuring the IP Detection Service
- IP Detection wizard
- Viewing Detected IPs
Configuring the SNMP Trap Receiver
- SNMP Trap Receiver wizard
- SNMP trap management
NetProfiler Integration
- Configuring NetProfiler integration
- Using NetProfiler data within NetIM
- Troubleshooting NetProfiler to NetIM element mappings
Setting Time Zones and Business Hours
- Setting time zones for all devices
- Modifying time zones for one or more devices
- Defining a business hour profile
- Associating a business hour profile with a device using the Device Manager
Setting Geographic Location
- Determining device health by geographic location
  - Sunburst health visualization
Pre-Collected Device Configuration Files
- Input file criteria for CLI files
- Pre-Collected Files Adapter
- Requirements for Pre-Collected Files Adapter
- Remote File Collection
  - Requirements for Remote File Collection
Exporting and Publishing Reports
- Manually exporting a generated report
- Publishing reports to Riverbed Report Server
- Report Export Service
  - Report Export Service configuration properties
  - Viewing and navigating exported reports
- Validation Report Export Service
  - Configuration properties for Validation Report Export Service
  - Exported validation reports
- Scheduling reports for export
Administering NetIM
- Running virus scans on NetIM
- Running backup services on NetIM
- Using the NetIM SAVE_RESTORE utility
  - Using SAVE_RESTORE export
  - Using SAVE_RESTORE import to restore from backup
  - Using SAVE_RESTORE import to create a near-replica of your primary NetIM
  - SAVE_RESTORE limitations
- Starting and stopping core NetIM services
  - Starting and stopping core NetIM services from the UI
  - Starting the core NetIM Web Service from the command line
  - Starting all core NetIM services from the command line
  - Stopping all core NetIM services from the command line
- Search in all Configure settings
- Working with general NetIM settings
  - Update Model
  - Export Model
  - Delete All Links
- Automatic update of device configuration data
- User management of stale network data
- Important core NetIM files and directories
- Generic Metrics import
  - Generic Metrics Collector best practices and file formatting requirements
- Exporting metric data
- Backing up and restoring network data
  - Exporting the NetIM core database
  - Importing the NetIM core database
- Saving and restoring NetIM settings
  - Exporting NetIM configuration settings (user interface method)
  - Exporting NetIM configuration settings (command line method)
  - Importing NetIM configuration settings (user interface method)
  - Importing NetIM configuration settings (command line method)
- Securing the communication between NetIM and other Alluvio solutions
  - Configuring NetIM for encryption by HTTPS
  - Switching from HTTPS back to HTTP mode
  - Designating the security directory (for the keystore and certificates)
  - Requiring username and password authentication
  - Exempting external applications from the authentication requirement
- Launching NetIM from an external application
  - Model query
  - Top-N metrics query
- Working with user accounts and authentication
  - User roles
  - Adding, modifying, deleting, and logging out users
  - Tracking user logins
- Configuring Cisco ACI support
- Configuring SAML authentication
  - Enabling and disabling SAML using the CLI
- Configuring TACACS+ authentication
- Configuring Cisco Viptela SD-WAN vManage support
- Working with interface speed overrides
- Launching to custom external links
- Overriding element names
- Working with scheduled jobs
- Using bulk import
  - Bulk import limitations
  - Working with bulk import
- IP Forwarding Table Collection
- Organizational policy template audit
- Working with custom scripts
- Checking system status
  - System Status page
  - NetIM Infrastructure page
- Adding a message to the login screen
- NetIM administrative shell
- Configuring NetIM 2.x with a certificate authority signed certificate
Device Info File
- Input/output directory
- Delimiter
- Export modes
- Import modes
- Format of a device info file
- Examples of a device info file
Advanced Methods for Creating Device Entries
- Manually creating a device entry
- Importing and exporting device entries
  - Exporting a device entries file
  - Importing a device entries file
Controlling Direct Collection
- Accessing the Device Manager
- Working with device entries
- Creating groups and sites, and editing and deleting members
- Controlling collection using the Active flag and collection settings
- About streaming telemetry
Monitoring and Troubleshooting Direct Collection
- Monitoring direct collection from the Device Manager
  - Monitoring collection status from the Device Table
  - Viewing CLI, SNMP, and WMI collection history
- Monitoring direct collection on the System Event Dashboard
- Monitoring collection status on the Collection Status page
- Troubleshooting direct collection problems
Using the System Event Dashboard
- Using Dashboard controls
  - Refreshing System Event Dashboard display
  - Filtering System Event Dashboard display
- Dashboard tab
- Event Details tab
- Message Center tab
Configuring User-Defined Metrics
- Defining a metric class using the User-Defined Metrics wizard
Custom Attributes
- Creating a custom attribute
- Viewing an object’s custom attributes
NetIM Status and Core Server Management
- Accessing the Core Server Management page
- Stopping and starting NetIM processes
- Configuring debug settings
- Allocating memory to NetIM
How NetIM Infers Links and Connections
- Inference of connections by inference engines
- Link merging
- Duplicate IP and/or MAC addresses
  - Duplicate IP addresses
  - Duplicate MAC addresses
- Module containment for routing switches
- Group-based inference
- Layer 2 and Layer 2/Layer 3 inference
- Inference of aggregate links
Built-In Metrics
- Retention schemes
- Descriptions of built-in metrics
- WMI-specific built-In metrics
Metric Classes by Vendor/Device Type
- Universal metric classes
- Metric classes by vendor/device type
- Metric classes by metric class group
System-Defined Device Drivers
- CLI commands included in system-defined device drivers
- Supported IPv4 IP Route commands
- Additional information on device support
Best Practices for Selenium Testing
- Workflow for creating a Selenium Test
- Best practices for recording and optimizing a Selenium Test
Supported APIs
NetIM Best Practices and Troubleshooting
- Data Import
- Report Export Service
- Database access
- Common problem scenarios
- Troubleshooting operations
- Troubleshooting WMI
- Contacting Technical Support