Contents
Contents
Overview
Product description
Safety Guidelines
Installing AppResponse 11 on an Existing SteelCentral Model xx70 Series Appliance
Upgrade your NetShark Serial Number
Installing AppResponse 11 on a Supported ARX Appliance
End of Support Statement For Certain ARX Hardware Appliances
Upgrade your AppResponse 9 Appliance Serial Number
Preparing for installation
Data sources
Cable Connections
Access to the network
Primary or management port
Auxiliary port
Traffic monitoring interfaces
SteelCentral xx70 Appliance Network Interface Cards
AppResponse 9.6 Appliance Capture Cards
Console port
Storage units
Power
Cabling and Powering On
Management network connections
Traffic monitoring interface connections
Optical connectors
Console connection
Storage units
Connecting Storage Units to a 6170
Connecting Storage Units to an 8170
EXP-300
Connecting EXP-300 units to an ARX-4300 or an ARX 5100 Appliance
Connecting EXP-300 units to an ARX-6000 Appliance
Powering on an AppResponse 11 appliance
Powering on a SCAN-2170 or a SCAN-4170
Powering on a SCAN-6170 or a SCAN-8170
Powering on an ARX-1200, ARX-2200, ARX-3300, and ARX-3800
Powering on an ARX-4300, ARX-5100, and ARX-6000 connected to EXP-300 units
Configuration
Initial setup
Configuring and Managing Storage Units
AppResponse 11 CLI Storage and Service Commands
Storage Unit Status
Storage Data Section Status
Storage Data Area Status
Storage Data Module Status
Storage Data Section Reinitialization
Storage Data Section Mode Change
Storage Data Area Section Enable/Disable
Initializing storage units
Changing the Storage RAID Level
Optional customizable storage
Supported CLI commands
Changing the storage mode
Opening the AppResponse 11 Web UI
Licensing
Licensing an AppResponse 11 Appliance with an Internet Connection
Licensing an AppResponse 11 Appliance with No Internet Connection
Installation verification
Confirming basic configuration
Troubleshooting storage units
Problem 1: Storage failed
Problem 2: Storage is smaller than expected
Changing the default password
Additional configuration
Contacting Riverbed
Specifications
Power
Cooling
Console cable wiring
Appendix A: Preparing to Install AppResponse 11 Software on an Appliance
Step 1 Download the software
Step 2 Create a bootable USB memory stick
Step 3 Insert the bootable USB memory stick into the appliance
Step 4 Connect to the console port
Step 5 Configure the BIOS
Step 6 Install the software
Step 7 Remove the USB memory stick and power-cycle the appliance
Step 8 Run the configuration wizard
Appendix B: How to Install AppResponse 11 on a supported ARX Appliance
Step 1 Download the software
Step 2 Create a bootable USB memory stick or DVD
Step 3 Insert the bootable media into the appliance
Step 4 Connect to the console port
Step 5 Configure the BIOS
Step 6 Install the software
Step 7 Remove the media and power-cycle the appliance
Step 8 Run the configuration wizard
SteelCentral™ AppResponse 11Installation Guide
Step 8 Run the configuration wizard