The Dashboard
This section describes the Dashboard and the Appliance Status pages. It includes these topics:
The Dashboard
After you connect to the SCC Management Console, the Dashboard appears. The Dashboard provides a general overview regarding the status of your SCC, including site status, the status of configured appliances, and optimization savings.
The Dashboard displays this information:
• Welcome Widget - Click Learn More to view migration best practices for 9.0 and later, including how to set up sites, applications, path selection, QoS, and pushing configurations. Click the X to hide the widget.
• Site Status - Displays the health status of sites by site type: for example branch office or data center and its location. In addition it lists the path selection status for each site. For detailed information about sites and site types, see
Managing Interceptor Clusters.
• Optimized Savings - Summarizes the overall inbound and outbound bandwidth improvements for your network at specified time intervals. For detailed information, see the
Viewing Bandwidth Optimization Reports.
• Top Applications - Top Applications on the Dashboard provide you with a summary of bandwidth reduction across applications for optimized, pass-through, and combined (optimized and pass through) traffic for the top ten applications in the network. Application statistics help you make optimization policy decisions and allocate resources appropriately. Top Applications provides historical data for up to one week for the entire network. For detailed information about enabling applications for statistics collection, see
Enabling Statistics Collection for Applications.
Byte counts refer to Layer 3 packet size, that is the IP header plus the payload, without the potential tunnel overhead or higher layer retransmissions. Hover over the data for each application to view the WAN throughput. Click the application name to go to the Applications Details page where you can view throughput data. The units displayed are:
– Bits/second and averages per hour for optimized, pass-through, and combined traffic
– Optimized and pass-through traffic is WAN in and WAN out traffic.
– Combined traffic is optimized traffic plus the pass-through traffic
– 1 K is equal to 1000 bits, not 1024 bits
• Critical Appliances - Provides a table of configured appliances that are currently in a Critical state. The table lists the appliance name, Riverbed appliance type (for example SteelHead or SteelHead EX), the hardware model, software version, site, and group. To view appliance details, click View Appliance. To connect to the appliance, click Console.
Viewing Appliance Status
You can view appliance status in the Reports > Topology: Appliance Status page.
Summary for Global Group
The Appliances table displays the total appliances in the Global group, the number of appliances by product type, such as SteelHead and their health and connection status, and the total number of connections handled by SteelHeads. Possible status for appliances is summarized in this table.
Status | Description |
Appliance Health and Connection Status | The health and connection status of an appliance can be in one of these states: • Healthy - The appliance is functioning and optimizing traffic. • Needs Attention - Accompanies a healthy state to indicate management-related issues not affecting the ability of the appliance to optimize traffic. • Degraded - The appliance is optimizing traffic but the system has detected an issue. • Admission Control - The appliance is optimizing traffic but has reached its connection limit. • Critical - The appliance might or might not be optimizing traffic; you must address a critical issue. • Connected - The appliance is connected to the SCC. • Disconnected - The appliance is not connected to the SCC. A reason, if known, is listed. • Unsupported - The appliance is connected but not supported by the SCC. |
Appliance Status Tabs
Click the tab to expand the page and display a table that summarizes the status of appliances.
The Appliance Status page contains tabs with this information.
Tab | Description |
Appliances Appliances Needing Attention Groups Display | Each tab displays a table with this information organized by appliances, appliances needing attention, or groups: • Appliance - Displays the hostname or IP address of the appliance. • Product/Model - Displays the product and model number of the appliance. • Group - Displays the group of the appliance. • Status - Displays the overall status of the appliance. The message from the most severely triggered alarm is displayed. If there are two equally severe alarms being triggered, the newer alarm is listed here. • Appliance Version - Displays the software version running on the appliance. • Reduction - Displays the total decrease of data transmitted over the WAN, according to this calculation: (Data In – Data Out) and (Data In) *100. • Peak Throughput - Displays the peak data transmitted. • Total Connections - Displays the total connections (optimized and pass through) handled by SteelHeads and SteelHead EXs. • Datastore Usage - Displays the percent of RiOS data store usage. |
Settings | Global Options - Specify the settings for the Reduction and Peak Throughput columns in the tables: • Period - Select the time period from the drop down list: Last Hour, Last Day, Last Week, Last Month. • Direction - Select a traffic direction from the drop-down list: Bi-Directional, WAN to LAN, or LAN to WAN. |
User admin’s Options - Customize by group or by the user to display statistics, graphs, and alerts that are relevant to each of the user’s job roles and health information. Appliance Status: • Group - Specify the group to display from the drop-down list. Optional displays: • Select Show Overall Summary Information for Chosen Group to display the summary information for the specified group. • Select Show Detailed Statuses for Unhealthy Appliances to display detailed status for unhealthy appliances. For the appliance tables: • Sort By - Select the connection type from the drop-down list. • Sort Direction - Select the direction in which to display the data from the drop-down list, for example Descending to display data in the order of lowest to highest. • Refresh Interval - Select the refresh time interval from the drop-down list: 5, 10 or 30 minutes, 1 or 2 hours, or Never. |
Navigating in the SCC
You navigate to the tools and reports available to you in the SCC using cascading menus. The top of every page displays the menu bar. The IP address, model type, version number, uptime, and date and time is visible on the right side of the page.
Intelligent Search Bar
You can search for sites, appliances, QoS profiles, and applications using the search bar from any page within the SCC. If you type the first few letters of your search request a drop-down list appears with all the search results beginning with those letters.
You access the tools and reports available to you in the SCC using cascading menus.
To display submenus
1. Slide your cursor over the menu tabs to display the submenu options.
2. To go to a page, slide your cursor down to the submenu item you want to display and select the menu name. For example, select Manage > Topology: Appliances to display the Appliances page.
This table summarizes the cascading menus.
Menu | Submenus |
Dashboard | Displays the Dashboard, which includes site status, optimization savings, and appliance status. |
Manage | Topology - Configure appliances and appliance groups, migrate existing appliances and appliance groups to sites and networks, configure sites and networks, and configure SteelHead clusters. |
Optimization - Configure web proxy settings that enable you to improve HTTP performance and reduce congestion on Internet traffic. |
Operations - Manage operation history, such as filters, and history, and backups and restores. |
Virtualization - Manages virtual appliances, including packages and image library. This menu option only appears if you have appliance models that support virtualization. |
Services - Configure policies, path selection rules, secure transport, and simplified Quality of Service (QoS). |
Applications - Configure applications, including custom applications and view members of application groups. Configure application statistics collection for Application Statistics reports available on the Dashboard, Site Details page, and Application Details page. |
Upgrades - Upgrade and downgrade appliances, view local and remote images, and reboot appliances. |
Reports | Networking - Display and download the networking reports. |
Optimization - Display and download optimization reports. |
Data Store - Display and download data store reports. |
Branch Services - Display and download branch services reports. |
Report Data - Display and download report data reports. |
Topology - Display appliance status. |
Diagnostics | SCC System - Display and download system information. |
SCC Logs - Display and download log information. |
SCC Dumps - Display and download dumps information. |
Appliance System - Display and download appliance system information. |
Appliance Logs - Display and download appliance logs information. |
Administration | Networking - Configure host settings, such as hostname, DNS servers, hosts, proxies, and network interfaces (primary interface and routing). |
Maintenance - Start and stop system services, schedule jobs, upgrade software, backup configurations, and reboot or shut down the appliance. |
Security - Configure general security parameters, RADIUS, TACACS+, and secure vault settings. |
System Settings - Configure alarm settings, announcements, email settings, log settings, monitored ports, SNMP settings, and web settings. |
Help | The Support link that provides links to product documentation, contact information for Riverbed Support, appliance details such as the model, revision type, serial number, software version, and appliance MIB files from this menu. |
Saving Your Configuration
As you Apply page settings, the system applies the values to the running configuration. Most SCC configuration pages include an Apply button for you to commit your changes. When you click Apply, the SCC updates the running configuration. Your changes are only written to disk when you save your configuration.
The Save icon on the menu bar alerts you if the changes you have made require you to save them to disk.
A red dot in a control indicates that the field is required. You must specify a valid entry for all of the required controls on a page before submitting the changes to the system.
Printing Pages and Reports
You can print SCC pages and reports using the print option on your web browser.
To print pages and reports
• Choose File > Print in your web browser to open the Print dialog box.
Getting Help
The Help menu provides you with these options:
• Online Help - Display the online help book.
• Technical Support - Display links and contact information for Riverbed Support at
https://support.riverbed.com.
• Appliance Details - Display appliance information, including the model number, hardware revision type, serial number, and software version number currently installed on the appliance.
• MIB Files - Display Riverbed and SCC MIB files in text format.
Displaying Online Help
The SCC provides page-level help for the appliance. You can also display an online help book for the SCC.
To display online help in the SCC
• Click the question mark icon next to the page heading. The help for the page appears in a new browser window.
To display the online help book
1. Choose Help to display the Help page.
2. Under online help, click the book icon to display the online help book for the appliance.
3. Go to the item you want to view using the left-pane table of contents.
For the most up-to-date documentation for the SteelHead, see the Riverbed Support website at https://support.riverbed.com.
Downloading Documentation
The Riverbed Support site contains PDF and HTML versions of the SCC documentation set.
To download documentation
1. Go to https://support.riverbed.com/docs/index.htm.
The Support site appears.
2. Select the product name.
3. Select the product version from the Display Version drop-down list.
4. Select PDF or HTML next to the document name.
Logging Out
Under the Riverbed logo, click Sign Out to end your session.