Preface
  
Preface
Welcome to the SteelHead Deployment Guide. Read this preface for an overview of the information provided in this guide and contact information. This preface includes the following sections:
•  About This Guide
•  Documentation and Release Notes
•  Contacting Riverbed
•  What Is New
About This Guide
The SteelHead Deployment Guide describes why and how to configure the SteelHead in complex in‑path and out-of-path deployments such as failover, multiple routing points, static clusters, connection forwarding, WCCP, Layer 4, PBR, and PFS. It also includes chapters on the SteelCentral Controller for SteelHead and SteelCentral Controller for SteelHead Mobile software.
This guide includes information relevant to the following products and product features:
•  Riverbed Optimization System (RiOS)
•  Riverbed SteelHead (SteelHead)
•  Riverbed SteelHead CX (SteelHead CX)
•  Riverbed SteelHead EX (SteelHead EX)
•  Riverbed Virtual SteelHead (SteelHead-v)
•  Riverbed Cloud SteelHead (SteelHead-c)
•  Riverbed SteelHead SaaS (SteelHead SaaS)
•  Riverbed Cloud Portal (Riverbed Cloud Portal)
•  Riverbed SteelCentral Controller for SteelHead (Controller or SCC)
•  Riverbed SteelCentral Controller for SteelHead Virtual Edition (Controller-v)
•  Riverbed SteelCentral Controller for SteelHead Mobile software (SteelCentral Controller for SteelHead Mobile)
•  Riverbed SteelCentral Controller for SteelHead Mobile appliance (Mobile Controller)
•  Riverbed Mobile Controller (virtual edition) (Mobile Controller-v)
•  Riverbed SteelHead Mobile (SteelHead Mobile)
•  Riverbed SteelHead Interceptor (Interceptor)
•  Riverbed Virtual Services Platform (VSP)
•  Riverbed SteelFusion Core (Core)
•  Riverbed SteelFusion Edge(Edge)
•  Riverbed SteelCentral NetShark (NetShark)
•  Riverbed SteelCentral NetProfiler (NetProfiler)
•  SteelCentral AppResponse (AppResponse)
Audience
This guide is written for storage and network administrators familiar with administering and managing WANs using common network protocols such as TCP, CIFS, HTTP, FTP, and NFS.
You must also be familiar with:
•  the Management Console. For details, see the SteelHead Management Console User’s Guide.
•  connecting to the RiOS CLI. For details, see the Riverbed Command-Line Interface Reference Manual.
•  the installation and configuration process for the SteelHead. For details, see the SteelHead Installation and Configuration Guide and the SteelHead (Virtual Edition) Installation Guide.
•  the SteelHead Interceptor. For details, see the SteelHead Interceptor Deployment Guide and the SteelHead Interceptor User’s Guide.
•  the SCC. For details, see the SteelCentral Services Controller for SteelApp Deployment Guide and the SteelCentral Controller for SteelHead User’s Guide.
•  the Mobile Controller. For details, see the SteelCentral Controller for SteelHead Mobile User’s Guide.
Types of SteelHeads
The SteelHead product line includes several types of devices. Most of the information in the SteelHead Deployment Guide applies to the following appliances:
•  SteelHead CX (xx55) - is a WAN optimization-only device. Desktop models have two in-path interfaces. For details, see the SteelHead Management Console User’s Guide for SteelHead CX (xx55).
•  SteelHead EX (xx60) - includes WAN optimization and VSP. The Riverbed Granite product family, which provides branch storage services, is available with an additional license. For details, see the SteelHead Management Console User’s Guide for SteelHead EX (xx60). There is also SteelHead EX functionality in the Edge.
•  SteelHead-v - is a virtualized version of the SteelHead that runs under VMware ESX/ESXi and the Cisco Services-Ready Engine (SRE) platform. For details, see the SteelHead (Virtual Edition) Installation Guide.
•  SteelHead-c and SteelHead SaaS - are the SteelHeads for public cloud computing environments. You deploy the SteelHead-c and SteelHead SaaS differently from the SteelHead and the SteelHead-v. For details, see the SteelHead Cloud Services User’s Guide and the SteelHead SaaS User’s Guide.
•  SteelHead Mobile - optimizes network traffic from remote users who are accessing the enterprise network using any type of remote access (dial-up, broadband, wireless, and so on). For details, see the SteelCentral Controller for SteelHead Mobile User’s Guide.
•  Mobile Controller - provides management functionality for SteelHead Mobiles. For details, see the SteelCentral Controller for SteelHead Mobile User’s Guide.
•  SCC - provides management functionality for various Riverbed products, including SteelHeads, Mobile Controllers, and SteelHead Interceptors. For details, see the SteelCentral Controller for SteelHead User’s Guide.
For more information about the SteelHead family, go to http://www.riverbed.com/us/products/steelhead_appliance/.
Document Conventions
This guide uses the following standard set of typographical conventions.
Convention
Meaning
italics
Within text, new terms and emphasized words appear in italic typeface.
boldface
Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface.
Courier
Code examples appear in Courier font:
amnesiac > enable
amnesiac # configure terminal
< >
Values that you specify appear in angle brackets: interface <ip-address>
[ ]
Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>]
{ }
Elements that are part of a required choice appear in braces: {<interface-name> | ascii <string> | hex <string>}
|
The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe symbol is used in conjunction with braces or brackets; the braces or brackets group the choices and identify them as required or optional: {delete <filename> | upload <filename>}
 
Documentation and Release Notes
To obtain the most current version of all Riverbed documentation, go to the Riverbed Support site at https://support.riverbed.com.
If you need more information, see the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at https://support.riverbed.com.
Each software release includes release notes. The release notes identify new features in the software as well as known and fixed problems. To obtain the most current version of the release notes, go to the Software and Documentation section of the Riverbed Support site at https://support.riverbed.com.
Examine the release notes before you begin the installation and configuration process.
Contacting Riverbed
This section describes how to contact departments within Riverbed.
•  Technical support - If you have problems installing, using, or replacing Riverbed products, contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415-247-7381 outside the United States. You can also go to
https://support.riverbed.com.
•  Professional services - Riverbed has a staff of professionals who can help you with installation, provisioning, network redesign, project management, custom designs, consolidation project design, and custom coded solutions. To contact Riverbed Professional Services, email proserve@riverbed.com or go to http://www.riverbed.com/services-training/Services-Training.html.
•  Documentation - The Riverbed Technical Publications team continually strives to improve the quality and usability of Riverbed documentation. Riverbed appreciates any suggestions you might have about its online documentation or printed materials. Send documentation comments to techpubs@riverbed.com.
What Is New
Since the SteelHead Deployment Guide July 2015 release, the following information has been added or updated:
•  Removed - References to SteelHead XX50s due to dropped support.
•  Removed - “Proxy File Services Deployments” chapter due to dropped support for SteelHead XX50.
•  Removed - References to SteelHead DX.
•  Updated - In-Path Rules
•  Updated - Creating Host Labels
•  New - Creating Domain Labels
•  Updated - Path Selection Workflow
•  Updated - Design Considerations
•  New - Using SteelHead Mobile with SSL Proxy Devices