This chapter describes how to use the SCC to manage device configurations and policies.

Operation history settings are under Manage > Operations: Operation History.

Operation history includes information such as operation ID, timestamp, product/model, status, and so on. You can open each operation to view its details, including the serial number of the appliance, current status of the operation for the appliance, and messages associated with the operation. Users can view the operation history of only those appliances and appliance groups for which they have permission.

These configuration options are available:

Specifies the operation type you want to display.

Specifies the status of the operation you want to display: Success, Partial Success, Pending, Failed, or Incomplete.

Specifies the IP address or serial number of the appliance.

Specifies the time for which the report should begin.

Specifies the time for which the report should end.

Applies your settings to the report.

Clears all history, or history prior to a specified date and time.

Clears the history.

Back up settings are under Manage > Operations: Backups/Restore page.

The SCC enables you to restore the configuration settings on managed appliances from snapshots recorded and managed by the controller. Controllers automatically record daily snapshots, and snapshots are retained according to your selected strategy. Two snapshot rollover strategies are available. The deduplicated strategy retains only the most recent unique snapshots. The age-limited strategy retains all backups from the previous 30 days. Beyond that, the first snapshot of each month is also retained.

Backup and restore operations use hostname resolutions. You must have DNS configured for these operations to function correctly.

Typically, you don’t need to use backups. We recommend that you restore an appliance to health by resending its configuration policies. If using policies for restoration isn’t possible, you can use this procedure to restore the system to the backup restore point. However, the restore point doesn’t include SSL settings configured in the SSL page.

Controllers automatically collect daily backups with the filename <yyyy>.<mm>.<dd><config-name>, where <config-name> is the name of the active configuration on the managed appliance.

User-generated backups must be removed manually; they’re not deleted automatically. Daily backups are automatically deleted as follows:

Restoring the backup to the source appliance is useful for rolling back configuration changes. As a best practice, create a manual backup before any major configuration changes. You can restore a backup from one appliance to another; the restore operation only restores the appliance configuration.

As a best practice, use the migrate operation when moving a configuration between compatible managed appliances. The migrate operation moves statistics and an configuration settings from one appliance to another, including snapshots. After a successful migration, the destination appliance is managed by the controller and the source appliance is removed. The destination appliance software version must be equal to or greater than the source appliance version.

Appliance upgrade settings are under Manage > Upgrades: Upgrade Appliances.

A wizard guides you through the configuration of an upgrade job.

Specifies the product type from the drop-down list.

Specifies the target version from the drop-down list.

Displays the ineligible appliances for the upgrade job.

Displays all appliances eligible for upgrade. Select Show All from the drop-down list. You can filter appliances by current version, group, hostname, IP address, model, and serial number. Select an appliance to view and select this option from the drop-down list to view appliance details.

Specifies any notes for the new upgrade job.

You downgrade appliances and view downgrade jobs under Manage > Upgrades: Downgrade Appliances. The settings are the same as for upgrading.

You can upgrade SteelHead to SteelHead SD under Manage > Upgrades > In-Field Upgrades. Make sure you have performed the hardware memory upgrade and you are familiar with the prerequisites and requirements for upgrading to a SteelHead SD. For details, see the SteelHead Central Controller User Guide.

The SteelHead must be entitled before you begin the software upgrade to SteelHead SD. An entitled SteelHead is an appliance that is eligible for an in-field software upgrade using the SCC wizard. You must have already purchased the SteelHead to SteelHead SD license and have received the serial number that begins with XN for the appliance. The SCC will verify whether an appliance is eligible or ineligible when you select appliances in the wizard based on the model, the amount of memory in the appliance, and its entitlement status.

The only SteelHead models that can be upgraded are the L/M/H versions of CX570, CX770, or CX3070. These models also require that you add additional memory before you begin the in-field software upgrade.

To perform the in-field software upgrade you must be running RiOS 9.6.0a or later.

Click Launch new in-field upgrade job to display the welcome page of the wizard. Click Select the appliances to display the select your appliances page. These configuration options are available:

Specifies the target image for the appliances you want to upgrade. If there are no target image available you are directed to the Local Images page to install the software image.

Uses a static IP address for the selected appliances in networks where a DHCP server is not available. We recommend you use DHCP server when you are upgrading SteelHeads to SteelHead SD. With a network running a DHCP server you don’t have to preconfigure the SteelHeads or the SCM. For details, see the SteelHead Central Controller User Guide.

If your network is not running a DHCP server, you can use a static IP, but you must preconfigure these in-path IP addresses, gateways, and DNS servers on the SteelHeads and in the SCM before beginning the in-field upgrade process. At least one uplink interface (wan0_0, wan0_1, wan3_0, wan3_1, etc.) must have internet connectivity.

Specifies all appliances or filter appliances by:

In the drop-down list, click View Selected Appliances to display all appliances currently selected. Click Return to eligible appliances to display the eligible appliances again.

Either selects all appliances or clears all appliances.

Click Configure Settings to display the Settings page. You can provide upgrade notes for the upgrade appliances to assist you in tracking the in-field upgrade job. Click Summary to display the upgrade summary page. Click Upgrade to begin the upgrade operation and display the Exit page, which displays exit information including the time for the upgrade process. Click Exit to close the wizard.

Local and remote software image settings are under Manage > Upgrades: Local Images.

You can add Riverbed software images for managed appliances locally to the controller, or add remote images stored at accessible URLs.

Riverbed software images are now digitally signed, ensuring the integrity and authenticity of the image. You can see the status of image signatures and verify signatures on the Local Images page.

You view remote software images for Riverbed products under Manage > Upgrades Remote Images. The Remote Images pages also lists whether there are software upgrades available on the Support site.

Reboot appliances settings are under Manage > Upgrades: Reboot Appliances.

A wizard guides you through the configuration of the new reboot jobs.

Specifies the product type from the drop-down list.

Specifies the target version from the drop-down list.

Displays the ineligible appliances for the upgrade job.

Displays all appliances eligible for upgrade. Select Show All from the drop-down list. You can filter appliances by current version, group, hostname, IP address, model, and serial number. Select an appliance to view and select this option from the drop-down list to view appliance details.

Specifies any notes for the new upgrade job.