Define a new service

To define a service and set it up for monitoring, go to the Definitions > Services page and click New.  This displays a page with an interactive checklist that guides you through each step:

Step 1:  Initial Setup

Step 2:  Find Additional Components and Segments

Step 3:  Review Service Definition

Step 4:  Customize Monitoring

Step 5:  Commit Changes to Service

The help topics for these steps describe the features and options within each step in the order in which you encounter them as you define a new service. Each time you click Next within a step, the section below the checklist section changes and has a different title.

The sections in the help topics are titled to match the titles on the sections of the New or Edit service page that they are describing. However, only one section is displayed at a time on the New Service page. Also, not all features apply to both the initial service definition process and editing of an existing service.

An arrow in the checklist section of the page marks the step you are working on. Check marks indicate the steps that you have completed.

You can navigate away from the page and return to it without losing your work. You can also print, email or export the page from the Options menu. Export formats include comma-separated values files, HTML archive files, and PDF files.

You can define a new service by working through the steps. The procedure uses a service discovery wizard to identify existing components and segments. Alternatively, you can use the New Component and New Segment buttons to add components and segments to a service definition manually. This enables you to define a service before there is traffic to discover and also to modify existing service definitions without running the discovery feature.

Managing Services