Installing Cards in xx70, Interceptor 9600, and SteelFusion Core 3500 Appliances

This chapter describes how to install network and storage cards in SteelHead CX xx70, SteelHead Interceptor 9600, SteelFusion Core 3500, and SteelCentral xx70 appliances. It includes the following sections:

• Appliances Included in This Chapter

• Before You Begin

• Supported Cards for SteelHead CX xx70 and SteelHead Interceptor 9600 Appliances

• Supported Cards for SteelFusion Core 3500 Appliances

• Supported Cards for SteelCentral xx70 Appliances

• Installing Cards in 1U Appliances

• Installing Cards in 2U Appliances

• Identifying Interface Names

This chapter assumes you have installed and configured the appliance. For details, see the installation and configuration guide for your product.

Appliances Included in This Chapter

This chapter describes how to install cards in the following appliances:

• 1U xx70 appliances, including SteelHead CX3070, SteelCentral NetExpress 470, and SteelCentral NetShark 2170.

• 2U xx70 appliances, including SteelHead CX5070, SteelHead CX7070, SteelCentral NetProfiler 2270, SteelCentral NetProfiler 4270-EX, SteelCentral NetProfiler 4270-AN, SteelCentral NetShark 4170, and SteelCentral NetShark 6170.

• 2U SteelHead Interceptor 9600 appliances.

• 2U SteelFusion Core 3500 appliances.

For information about SteelFusion Core 2000 and 3000 appliances, see Installing NICs in CX xx55, DX, EX xx60, and SteelFusion Core Appliances.

For information about SteelFusion Edge appliances, see SteelFusion Edge Hardware Installation and Maintenance Guide.

Before You Begin

During installation, make sure you follow proper ESD procedures when you handle the NIC:

• Wear properly grounded ESD straps.

• If an ESD strap is not available, touch a properly grounded metallic surface prior to handling the NIC.

• Do not touch the electronic components on the NIC.

Before you install a NIC, ensure the card meets the software and appliance requirements described in the following sections.

Supported Cards for SteelHead CX xx70 and SteelHead Interceptor 9600 Appliances

This section describes the software requirements and cards that you can install on SteelHead CX xx70 and SteelHead Interceptor 9600 appliances.

All the network cards for the SteelHead and SteelHead Interceptor appliances support fail-to-block mode. For more information, see Fail-to-Block Mode.

The minimum software requirements for the CX xx70 NICs are RiOS 8.6.2 or RiOS 9.0.0b or later. The SteelHead Interceptor 9600 NICs require Interceptor 4.5.2 or later.

The following tables summarize the add-on cards compatible with the CX xx70 and Interceptor 9600 appliances.

SteelHead CX xx70

NICs	Size (*)	Manufacturing Part #	Orderable Part #	CX3070	CX5070	CX7070
Four-Port 1-GbE Copper Base-T	HHHL	410-00115-01	NIC-1-001G-4TX-BP	X	X	X
Two-Port 1-GbE Fiber SX	HHHL	410-00113-01	NIC-1-001G-2SX-BP	X	X	X
Four-Port 1-GbE Fiber SX	FHHL	410-00122-01	NIC-1-001G-4SX-BP	X	X	X
Two-Port 1-GbE Fiber LX	HHHL	410-00114-01	NIC-1-001G-2LX-BP	X	X	X
Four-Port 1-GbE Fiber LX	FHHL	410-00123-01	NIC-1-001G-4LX-BP	X	X	X
Two-Port 10-GbE Fiber SR	FHHL	410-00302-03	NIC-1-010G-2SR-BP	X	X	X
Two-Port 10-GbE Fiber LR	FHHL	410-00301-03	NIC-1-010G-2LR-BP	X	X	X
5-Gbps Compression Offload Card	HHHL	410-00303-02	OFL-1-CMP-1			X
10-Gbps Compression Offload Card	FHHL	410-00055-02	OFL-1-CMP-2			X

* HHHL = Half Height, Half Length, FHHL = Full Height, Half Length

SteelHead Interceptor 9600

NICs	Size (*)	Manufacturing Part #	Orderable Part #	IC9600
Four-Port 1-GbE Copper Base-T	HHHL	410-00115-01	NIC-1-001G-4TX-BP	X
Two-Port 1-GbE Fiber SX	HHHL	410-00113-01	NIC-1-001G-2SX-BP	X
Four-Port 1-GbE Fiber SX	FHHL	410-00122-01	NIC-1-001G-4SX-BP	X
Two-Port 1-GbE Fiber LX	HHHL	410-00114-01	NIC-1-001G-2LX-BP	X
Four-Port 1-GbE Fiber LX	FHHL	410-00123-01	NIC-1-001G-4LX-BP	X
Two-Port 10-GbE Fiber SR	FHHL	410-00302-03	NIC-1-010G-2SR-BP	X
Two-Port 10-GbE Fiber LR	FHHL	410-00301-03	NIC-1-010G-2LR-BP	X

* HHHL = Half Height, Half Length; FHHL = Full Height, Half Length

Supported Cards for SteelFusion Core 3500 Appliances

All the network cards for SteelFusion appliances support fail-to-block mode. (See Fail-to-Block Mode. )

The minimum software requirements for the SteelFusion Core 3500 NICs require SteelFusion Core 4.0 or later. The Two-Port 10-GbE Fiber SFP+ card requires the SteelFusion Core 4.2 software version or later.

The following tables summarize the add-on cards and small form-factor pluggables (SFP) compatible with the SteelFusion Core 3500 appliances.

SteelFusion Core 3500

NICs	Size (*)	Manufacturing Part #	Orderable Part #	SFCR3500
Four-Port 1-G Copper	HHHL	410-00115-01	NIC-1-001G-4TX	X
Four-Port 1-GbE Fiber/Copper SFP	HHHL	410-00124-01	NIC-1-001G-4SFP	X
Two-Port 10-GbE Fiber SFP+	HHHL	410-00036-02	NIC-1-010G-2SFPP	X
Two-Port 10-GbE TX Copper	HHHL	410-00094-01	NIC-1-010G-2TX	X

* HHHL = Half Height, Half Length

SFP	Manufacturing Part #	Orderable Part #	SFCR3500
SFP+ 10-GbE SR	410-00143-01	TRC-1-SFPP-SR	X
SFP+ 10-GbE LR	410-00144-01	TRC-1-SFPP-LR	X

Supported Cards for SteelCentral xx70 Appliances

All SteelCentral xx70 NICs require version 10.8 or later. The following tables summarizes the add-on cards compatible with the SteelCentral xx70 hardware appliances.

SteelCentral NetExpress and NetProfiler xx70

NICs	Size (*)	Manufacturing Part #	Orderable Part #	SCNE470	SCNP2270	SCNP4270 EX	SCNP4270AN
Four-Port 1-GbE Fiber/Copper SFP	HHHL	410-00124-01	NIC-1-001G-4SFP	X
Four-Port 1-GbE Copper Base-T	HHHL	410-00116-01	NIC-1-001G-4TX	X
Two-Port 10-GbE Fiber SFP+	HHHL	410-00036-02	NIC-1-010G-2SFPP	X
Two-Port FC HBA (SAN) 4/8/16-Gbps Emulex	HHHL	410-00158-01	NIC-1-HBA-2FC		X	X	X
Expander - PCIe Card		410-00152-01	STC-1-EXP-P24		X	X	X

* HHHL = Half Height, Half Length

SFP	Manufacturing Part #	Orderable Part #	SCNE470
SFP 1-GbE SX	410-00139-01	TRC-1-SFP-SX	X
SFP 1-GbE LX	410-00140-01	TRC-1-SFP-LX	X
SFP+ 10-GbE SR	410-00143-01	TRC-1-SFPP-SR	X
SFP+ 10-GbE LR	410-00144-01	TRC-1-SFPP-LR	X

SteelCentral NetShark xx70

NICs	Size (*)	Manufacturing Part #	Orderable Part #	SCAN-2170	SCAN-4170	SCAN-6170
Four-Port 1-GbE Fiber/Copper SFP	HHHL	410-00124-01	NIC-1-001G-4SFP	X	X	X
Four-Port 1-GbE Copper Base-T	HHHL	410-00116-01	NIC-1-001G-4TX	X	X	X
Two-Port 10-GbE Fiber SFP+	HHHL	410-00036-02	NIC-1-010G-2SFPP	X	X	X
Four-Port 10-GbE Fiber SFP+	HHHL	410-00108-01	NIC-1-010G-4SFPP		X	X
8e (PCIe): Raid Controller PCIe Card (8 internal ports)	HHHL	410-00169-01	STC-1-RAC-P08-SP		X
8e (PCIe): Raid Controller PCIe Card (8 external ports)	HHHL	410-00157-01	STC-1-RAC-P80			X

* HHHL = Half Height, Half Length

SFP	Manufacturing Part #	Orderable Part #	SCAN-2170	SCAN-4170	SCAN-6170
SFP 1-GbE SX	410-00139-01	TRC-1-SFP-SX	X	X	X
SFP 1-GbE LX	410-00140-01	TRC-1-SFP-LX	X	X	X
SFP+ 10-GbE DAC (Direct Attached Copper Twinax)	410-00142-01	TRC-1-SFPP-DAC	X	X	X
SFP+ 10-GbE SR	410-00143-01	TRC-1-SFPP-SR	X	X	X
SFP+ 10-GbE LR	410-00144-01	TRC-1-SFPP-LR	X	X	X

Installing Cards in 1U Appliances

This section describes how to install cards in the 1U SteelHead CX and SteelCentral xx70 appliances.

The following figure identifies the slot locations. Due to space limitations, slot 1 only supports half-height, half-length cards. Slots 2 and 3 support full-height, full-length cards.

Figure: PCIe Slot Locations for 1U xx70 Appliances

SteelHead CX3070 appliances ship with a four-port 1-GbE copper bypass card installed in slot 3. These appliances have two additional slots for expansion.

SteelCentral NetExpress and SteelCentral NetProfiler support only one NIC.

SteelCentral NetShark 2170 supports only one NIC. The NIC must be installed in slot 2.

To prepare to install or replace a network card

1. Power down the appliance.

2. Remove the power-supply cord.

3. Remove the cables connected to the appliance.

4. Remove the appliance from the mounting rack, if necessary.

5. Remove the four screws that secure the top cover. (See Figure: Removing the Appliance Cover, letter A).

Figure: Removing the Appliance Cover

6. Slide the cover back and lift upward (See Figure: Removing the Appliance Cover, letter B). The PCI riser slots are accessible.

Figure: PCI Riser Slots and Adapter Card Air Duct

To install a low-profile PCIe card in slot 1

1. Remove the riser with the bracket by removing the screw. (See Figure: Removing the Riser with Bracket, letter A).

Figure: Removing the Riser with Bracket

2. If you are replacing an existing card, carefully pull the card from the riser. If you are not replacing a card, remove the filler panel from the slot by pushing it from the inside of the appliance.

3. Hold the new card between the front bezel and the rear of the card to avoid ESD damage.

4. Plug the card into the slot on riser (Figure: Installing the Riser Assembly for Slot 1, letter A) and attach the bracket to assembly rear panel (Figure: Installing the Riser Assembly for Slot 1, letter B).

The NICs fit horizontally into the PCIe enclosure.

Note: Make sure the cards are seated properly in the enclosure. If they are not seated properly, the cards do not function.

Figure: Installing the Riser Assembly for Slot 1

5. Plug the assembly into the riser slot on the baseboard (Figure: Installing a PCI Adapter to the Riser Assembly for Slot 1, letter A) and fasten the screw (Figure: Installing a PCI Adapter to the Riser Assembly for Slot 1, letter B).

Figure: Installing a PCI Adapter to the Riser Assembly for Slot 1

6. Replace the cover on the chassis.

7. Connect the power cords.

8. Connect the cables.

9. Power up the appliance and check the status lights.

For information about the status lights, see NIC Status Lights for xx70 and Interceptor 9600 Appliances

To install a PCIe card in slots 2 and 3

1. Remove the adapter card air duct by lifting it straight up.

2. Remove the plate that holds the cards in place. (See Figure: Installing a PCI Adapter to PCI Riser 3 Assembly, letter A.)

Figure: Installing a PCI Adapter to PCI Riser 3 Assembly

3. If you are replacing an existing PCIe card, carefully pull the card from the riser card.

4. Hold the new card between the front bezel and the rear of the card to avoid ESD damage.

Note: Make sure the cards are seated properly in the PCIe enclosure. If they are not seated properly, the cards do not function.

5. Insert the card until it sits in the riser connector. (See Figure: Installing a PCI Adapter to PCI Riser 3 Assembly, letter B.)

6. For long cards, rotate the PCI card retainer to make sure the card is secure in the slot. (See Figure: Installing a PCI Adapter to PCI Riser 3 Assembly, letter C.)

7. Install the plate. (See Figure: Installing a PCI Adapter to PCI Riser 3 Assembly, letter D.)

8. Install the adapter card air duct.

Align the hole on the front of the air duct with the alignment pin on the chassis and lower the air duct into place.

9. Replace the cover on the chassis.

10. Connect the power cords.

11. Connect the cables.

12. Power up the appliance and check the status lights.

To test SteelHead NICs

1. Connect to the SteelHead CLI.

For detailed information, see the Riverbed Command-Line Interface Reference Manual.

2. Enter enable mode. At the system prompt, enter the following command:

amnesiac > enable

amnesiac #

3. Verify that the NIC is correctly installed.

For example, to verify the network cards on a SteelHead xx70, at the system prompt enter the following command:

amnesiac # show hardware all

Hardware revision: A

Mainboard: Platform Tarpon 2UAGB Motherboard 2U 2.5 CI, 425-00270-01

Slot 0: .......... 2 Port Copper GigE Gen2 PCIe Non-Bypass Module, Integrated

Slot 1: .......... 4 Port Copper GigE Gen2 PCIe Network Bypass Card, 410-00115-01

Slot 2: .......... 2 Port SR Fiber 10 GigE Gen2 PCIe Redirector Card, 410-00302-03

Note: Run the in-path reset-iface command in configuration mode to reset the main interface and recognize all ports.

Installing Cards in 2U Appliances

This section describes how to install cards in the 2U SteelHead CX and SteelCentral xx70 appliances.

The following figure identifies the PCIe slot locations.

Figure: PCIe Slot Locations for 2U xx70 Appliances

SteelHead CX5070, CX7070, and SteelHead Interceptor 9600 appliances ship with a four-port 1-GbE copper bypass card installed in slot 1. The CX7070H also includes a preinstalled compression card in slot 3. You can use the remaining slots for expansion. The preferred order for populating expansion slots is 2, 3 (if available), 6, 5, and 4. Install the 10-GbE NICs before 1-Gbps NICs when following the preferred slot order.

SteelCentral NetShark network cards must be in slots 1 and 2. (Fill slot 1 first.)

RAID cards must be in slot 4.

Compression cards must be in slot 3.

Due to space limitations, slots 3 and 6 support only half-length cards. (There are no restrictions for height in these slots.)

To prepare to install or replace a network card

1. Power down the appliance.

2. Remove the power-supply cord.

3. Remove the cables connected to the appliance.

4. Remove the appliance from the mounting rack, if necessary.

5. Remove the four screws that secure the top cover (see Figure: Removing the Appliance Cover, letter A).

Figure: Removing the Appliance Cover

6. Slide the cover back and lift upward (see Figure: Removing the Appliance Cover, letter B).

The riser assemblies are accessible.

Figure: PCI Riser

Removing and Installing the Riser Assembly

The PCI riser assembly connects the cards to the appliance. You need to remove the assembly to add or replace a card.

To remove the riser assembly

• Grasp the riser assembly with both hands and pull up to remove from the appliance.

Figure: Removing the PCI Riser Assembly

To install the PCI riser assembly with full-length cards

1. Slide back the card guide on the air duct (see Figure: Installing the PCI Riser Assembly, letter A).

2. Pull up the blue plastic pin out of the card guide (see Figure: Installing the PCI Riser Assembly, letter B).

3. Position the riser card edge connector over the server board riser socket and align the two hooks on the back edge of the riser assembly with the slots on the back of the chassis, and then press straight down into riser socket (see Figure: Installing the PCI Riser Assembly, letter C).

4. Slide forward the card guide to lock in the back edge of the card (see Figure: Installing the PCI Riser Assembly, letter D).

5. Insert the blue plastic pin into the card guide to secure the card (see Figure: Installing the PCI Riser Assembly, letter E).

Figure: Installing the PCI Riser Assembly

To install the riser assembly without full-length cards

1. Position the riser card edge connector over the server board riser socket.

2. Align the two hooks on the back edge of the riser assembly with the slots on the back of the chassis.

3. Press straight down into riser socket (see Figure: Installing the PCI Riser Assembly, letter C).

Installing and Removing a PCIe Card

Follow these instructions to install or remove a card from your 2U appliance.

To install a card

1. Remove the riser assembly.

For instructions, see Removing and Installing the Riser Assembly.

2. Remove the filler panel from the card slot by pushing it from the inside of the appliance and remove the screw as shown (see Figure: Installing a PCI Add-In Card, letter A).

Figure: Installing a PCI Add-In Card

3. Insert the card until it seats in the riser connector (see Figure: Installing a PCI Add-In Card, letter B).

4. Secure the card with a screw as shown (see Figure: Installing a PCI Add-In Card, letter C).

5. Ensure that all empty card slots have filler panels.

6. Replace the riser assembly.

For instructions, see Removing and Installing the Riser Assembly.

7. Replace the cover on the chassis.

8. Connect the power cords.

9. Connect the cables.

10. Power up the appliance and check the status lights.

To remove a card

1. Remove the riser assembly.

For instructions, see Removing and Installing the Riser Assembly.

2. Remove the screw as shown (see Figure: Removing a PCI Add-In Card, letter A).

Figure: Removing a PCI Add-In Card

3. Remove the card from the riser connector (see Figure: Removing a PCI Add-In Card, letter B).

4. Ensure that all empty card slots have filler panels.

5. Replace the riser assembly.

For instructions, see Removing and Installing the Riser Assembly.

6. Replace the cover on the chassis.

To test SteelHead NICs

1. Connect to the SteelHead CLI.

For detailed information, see the Riverbed Command-Line Interface Reference Manual.

2. Enter enable mode. At the system prompt, enter the following command:

amnesiac > enable

amnesiac #

3. Verify that the NIC is correctly installed.

For example, to verify the NICs on a SteelHead 5070, at the system prompt enter the following command:

amnesiac # show hardware all

Hardware revision: A

Mainboard: Platform Tarpon 2UAGB Motherboard 2U 2.5 CI, 425-00270-01

Slot 0: .......... 2 Port Copper GigE Gen2 PCIe Non-Bypass Module, Integrated

Slot 1: .......... 4 Port Copper GigE Gen2 PCIe Network Bypass Card, 410-00115-01

Slot 2: .......... 2 Port SR Fiber 10 GigE Gen2 PCIe Redirector Card, 410-00302-03

Note: Enter the in-path reset-iface command in configuration mode in the CLI to reset the main interface and recognize all ports.

Identifying Interface Names

The interface names for the NICs in the SteelHead Management Console and the CLI are a combination of the slot number and the port pairs (lan<slot>_<pair>, wan<slot>_<pair>). For example, if a four-port NIC is located in slot 1 of your appliance, the interface names are lan1_0, wan1_0, lan1_1, and wan1_1 respectively.

The interface names for the NICs in the SteelCentral NetExpress and SteelCentral NetProfiler are a combination of the slot number and the port pair (mon<slot>_<pair>).