End-of-Availability Notice (EOA)
Professional Services Training
February 11, 2013
1. Announcement Summary
To help simplify the purchase and consumption of training offerings, Riverbed will be consolidating the purchase of all general offering training classes through training credits. These credits can be purchased and later exchanged for applicable classes based on the number of credits each class requires as published on the Riverbed website.
Riverbed Technology hereby announces the End-of-Availability of the following training SKU's listed below. These SKU's will no longer be available for sale effective
May 1, 2013. Customers and partners may continue to order these products from Riverbed through April 30, 2013.
Table 1 identifies the relevant dates for end-of-availability:
|
Product
SKU/Part Number |
Description
|
Product Name
|
End of Availability
(Last Order Date) |
HW Appliances Only:
Date of End of Support for SW Feature Releases (Major/Minor) |
End of Support:
Hardware/SW Maintenance |
|---|---|---|---|---|---|
| SVC-EXP-00009T | Fixed Expenses For Training Only | Riverbed Professional Services | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00011C | Steelhead Advanced Deployment & Troubleshooting - General Offering Public Training - 4 days. Per Student. | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00011C-P | Steelhead Advanced Deployment & Troubleshooting - General Offering Public Training - 4 days. Per Partner Student. Not For Resale | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00135 | Steelhead Deployment & Management - General Offering Public Training - 4 days. Per Student. | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00135-P | Steelhead Deployment & Management - General Offering Public Training - 4 days. Per Partner Student. Not For Resale. | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00137 | Bootcamp - Steelhead Deployment & Management + Steelhead Mobile. General Offering Public Training - 5 days. Per Student | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00137-P | Bootcamp - Steelhead Deployment & Management + Steelhead Mobile. General Offering Public Training - 5 days. Per Partner Student. Not For Resale | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00160 | Steelhead Deployment & Management - Dedicated Training. Up to 14 students - 4 days. Onsite or Remote. | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00161 | Steelhead Mobile Install & Config - Dedicated Training. Up to 14 students - 2 days. Onsite or Remote. | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00162 | Central Mgmt Console Config & Ops - Dedicated Training. Up to 14 students - 2 days. Onsite or Remote. | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00164 | Bootcamp - Steelhead Deployment & Management + Central Management Console. General Offering Public Training - 5 days. Per Student. | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00164-P | Bootcamp - Steelhead Deployment & Management + Central Management Console. General Offering Public Training - 5 days. Per Partner Student. Not For Resale | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00165 | Riverbed 5 day Boot camp - Steelhead and Steelhead Mobile.- Customer Training. Up to 14 students - 5 days. Onsite or Remote | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00166 | Riverbed 5 day Boot camp - Steelhead and CMC.- Dedicated Training. Up to 14 students - 5 days. Onsite or Remote. | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00167 | Steelhead Operations & Troubleshooting - Dedicated Training. Up to 14 students - 2 days. Onsite or Remote | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00168 | Cascade Configuration and Operations - Dedicated Training. Up to 14 students - 3 days. Onsite or Remote | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00170 | Steelhead Operations & Troubleshooting - General Offering Public Training ILO - 2 days. Per Student. | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00170-P | Steelhead Operations & Troubleshooting - General Offering Public Training ILO - 2 days. Per Partner Student. Not For Resale | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00172 | Cascade Configuration and Operations - General Offering Public Training - 3 days. Per Student. CUSTOMER | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00172-P | Cascade Configuration and Operations - General Offering Public Training - 3 days. Per Partner Student. Not For Resale. | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00175 | Riverbed Pilot / Shark Deployment and Configuration - General Offering Public Training - 2 days. Per Student. CUSTOMER | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00175-P | Riverbed Pilot / Shark Deployment and Configuration - General Offering Public Training - 2 days. Per Partner Student. Not For Resale. | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
| SVC-TRA-00176 | Riverbed Pilot / Shark Deployment and Configuration - Dedicated Training. Up to 14 students - 2 days. Onsite or Remote | Riverbed Training | Tue Apr 30 00:00:00 UTC 2013 | N/A | N/A |
|
|
2. Migration Plan
The recommended alternatives for public (general offering) training classes are the following SKU's:
| Part Number | Description | End of Availability (Last Order Date) |
| SVC-TRA-CRCUST01-C | Training Credit Customer Student | Training Credit for Customer Student may be applied to any applicable training offering. Visit the Riverbed website for information on use of credits, as well as the number of credits required for each training offering. |
| SVC-TRA-CRPTNR01-P | Training Credit Partner Student. Not for Resale | Training Credit for Partner Student may be applied to any applicable training offering. Visit the Riverbed website for information on use of credits, as well as the number of credits required for each training offering. For Partner consumption only, not for resale. |
The recommended alternatives for dedicated training classes are the following SKU's:
| Part Number | Description | End of Availability (Last Order Date) |
| SVC-TRA-ADC200-D | ADC200 Application Delivery Essentials - Dedicated Training | ADC200 Application Delivery Essentials - Dedicated Training Course for up to 14 Students. Includes coverage of Stingray Traffic Manager, Application Firewall and Aptimizer. 5 Days in Length. Classroom based or live online webinar training. T&E Not Included. |
| SVC-TRA-NPM200-D | NPM200 Performance Monitoring Essentials - Dedicated Training | NPM2000 Performance Monitoring Essentials - Dedicated Training Course for up to 14 Students. Includes coverage of Cascade Gateway, Profiler, Sensor, and Shark/Pilot. 5 Days in Length. Classroom based or live online webinar training. T&E Not Included. |
| SVC-TRA-WAN200-D | WAN200 Optimization Essentials - Dedicated Training | WAN200 Optimization Essentials - Dedicated Training Course for up to 14 Students. Includes coverage of Steelhead, CMC, SMC w/ Interceptor & Granite. 5 Days in Length. Classroom based or live online webinar training. T&E Not Included. |
3. End-of-Availability Policy
For information on Riverbed’s end-of-availability and end-of-support policy, please see www.riverbed.com/supportpolicy.
4. Additional Information
For additional information regarding this change, please contact Product Management at prod-mgmt@riverbed.com.