Windows Client Accelerator endpoint properties

Reference: Client Accelerator Endpoint Properties : Windows Client Accelerator endpoint properties

Windows Client Accelerator endpoint properties

The Windows Client Accelerator software icon is displayed in the system tray if the Show Client in the System Tray option is enabled in the policy.

To display the Client Accelerator software on the Windows client machine

• Double-click the Client Accelerator icon in the system tray to display the Client Accelerator software.

Status tab

The Status tab displays the Client Accelerator system status, performance statistics, and connection list.

This table describes the controls under the Status tab of the Windows service.

Function	Control	Description
System Status	Optimization Status	Displays the current state of the service. The service can be in one of these states: • Initializing—Indicates that the optimization service is starting. • Healthy—Indicates that all systems are functioning properly. • Critical—Indicates that the optimization service is not running. Contact your system administrator. • Disabled—Indicates that the optimization service is turned off. • Warning—Indicates that the optimization status is running, but there are some issues. Contact your system administrator.
	Current Controller	Displays the Client Accelerator hostname or IP address and the port to which the client connects.
	Controller Connection Status	Displays the service’s connection status. Possible values are Connected, Connected: Licensed, Connected: Not Licensed, or Not Connected.
	Policy	Displays the policy currently running on the client.
Performance Statistics	Total Data Reduction	Displays the percent data reduction since the optimization service has been running.
	Optimization Statistics (LAN/WAN)	Displays the total amount of optimized data exchanged with peer SteelHead (for LAN/WAN).
	Branch Warming Statistics (In/Out)	Displays the branch warming statistics.
	SSL Connections (Successful/Total)	Displays the number of successful SSL connections.
Connection List		Displays the different connections. Right-click a connection and select Detect SteelHeads to find and display SteelHeads along the network path to a specified destination server.

Connection icons

These icons are displayed in the Connection List of the Status tab to indicate the state of the connection:

Yellow arrows		Displays Established (Optimized) connection.
Green arrow		Displays Established (Branch Mode) connection.
Blue arrow		Displays Established (Branch Warming) connection.
Gray arrow		Displays Established (Pass-through) connection.
Red arrow		Displays Established (Optimized) connection with optimization error.
Lock icon		Indicates secure inner channel connections.

Settings tab

The Settings tab displays current settings such as data store size, optimization settings, reset connections, and adapter list.

You can allow users to override policy settings made by the system administrator. Even if a new policy is sent to the client, the settings in the client remain in effect unless the user clicks Reset to Administrator Policy under Settings.

This table describes the controls under the Settings tab of the Windows service.

Function	Control	Description
Resource Allocation	Current Data Store Size on Disk	Specifies the current data store size on disk.
Resource Allocation	Data Store Size	Specify the amount of disk space allocated to the data store from the drop-down list. Auto (x GB) is the size set by the administrator in the policy. Setting this option to a non-Auto value overrides the current Endpoint Settings in your policy.
Optimization Settings	RiOS Bandwidth and Latency Optimization	Select this option to enable RiOS bandwidth optimization on the client. When enabled, all dependent check boxes are grayed-out. You can also enable and disable client optimization from the Client Accelerator icon in the system tray.
	MAPI Optimization (for Exchange)	Select this option to optimize MAPI for Exchange.
	HTTP Optimization	Select this option to optimize HTTP.
	SSL Optimization	Select this option to optimize SSL.
	SMB2 Optimization	Select this option to optimize CIFS SMB2.
	SMB3 Optimization	Select this option to optimize CIFS SMB3 or SMB3.1.1 (if applicable).
	Citrix Optimization	Select this option to optimize Citrix.
	Lotus Notes	Select this option to optimize Lotus Notes.
	Oracle Forms	Select this option to optimize Oracle Forms.
Reset Connections	Reset connections when initialized	Resets existing nonoptimized connections when the optimization service restarts.
Reset to Administrator Policy	Reset	Click Reset to return values on the Settings tab back to the values defined by your system administrator.
Configure Client Accelerator Controllers	Configure	Click Configure to open the Configure Client Accelerators dialog box. A list of Client Accelerators is displayed and these controls: • Use controller list defined by Administrator—Connect to a controller listed by the system administrator in the policy. • Override controller list—Does not restrict the controller list to the system administrator-set specifications in the policy. – New—Add a controller to the list. This option is available when Override controller list is selected. – Edit—Modify a controller on the list. This option is available when Override controller list is selected and a controller is selected in the list. – Delete—Delete a controller from the list. This option is available when Override controller list is selected and a controller is selected in the list. – Test—Verifies that the user can connect to the controller. This option is available when Override controller list is selected and a controller is selected in the list. – Apply—Click Apply to save your configurations. – Arrow keys—Use the arrows on the right side of the list to change the priority order of the controllers the client connects to. The priority list is used only if Select Controller at Random is disabled and Override controller list is selected. • Select Controller at Random—If there is more than one controller in the list, the service randomly connects to one of them. Use this option if you want to distribute endpoint connections. This control has these options: – Enabled—Specifies random selection of controllers. – Auto—Enables or disables random selection of controllers as defined by the administrator in the policy. – Disabled—Specifies the first controller on the list. If this connection fails, the next controller on the list is selected, and so on.
Adapter List		Displays the adapters that the controller has identified on the endpoint system, along with IP address and the optimization status for each adapter.

Support tab

The Support tab displays tools for assisting you in diagnosing problems with your system.

For more information about troubleshooting your system, see If optimization is failing, restart the service. The procedures described here will help you do that..

This table describes the controls under the Support tab.

Function	Control	Description
Logs	View your current log file.	Click View Log to view your current log file. These are the log files for the controller. For assistance, contact your system administrator.
	Upload system dump to your Administrator.	Click Upload System Dump to upload your system dump file to the controller. Your system administrator uses the dump file to troubleshoot your system. For assistance, contact your system administrator.
	Generate a TCP dump and send it to your administrator.	Click Generate to generate a TCP dump for the specified amount of time (seconds or minutes). The TCP dump is automatically sent to controller where a system administrator can view it in the Reports tab. Use this option to troubleshoot the client system. For assistance, contact your system administrator.
Diagnostics Check	Run a diagnostics check to ensure your controller is running properly.	Click Run Check to run a diagnostics check on the controller. If the status is anything other than Healthy, there might be a problem with the system. For assistance, contact your system administrator.
Restart Client Accelerator	Restart your controller.	Click Restart to restart the controller. This option restarts the optimization service and is a first step for troubleshooting the optimization service.
View SSL Certificates	View the certificates that are used for SSL optimization and authorization with the controller.	Click View Certificates to view the certificates that are used for SSL optimization.
	Certificates	This list of certificates is displayed: • Client Accelerator Controller CA Certificate • Client Accelerator Controller Server Certificate • SteelHead Peering Certificate—Click to regenerate a certificate while the optimization is enabled. This option is disabled when optimization on the client is disabled or when a controller is not connected. • Advanced SSL CA Certificate
	Certificate Details	Displays this information: • Serial Number—Specifies the serial number (Issued To, only). • Issued To/Issued By—Specifies this information: – Common Name—Specifies the common name of the certificate authority. – Organization Unit—Specifies the organization name (for example, the company). – Locality—Specifies the city. – State—Specifies the state. – Country—Specifies the country (2-letter code only). • Validity—Specifies this information: – Issued On—Specifies the date the certificate was issued. – Expires On—Specifies the date the certificate expires. • Fingerprint—Specifies the fingerprint. – SHA1—Specifies the SSL fingerprint.
	PEM Format	Displays the certificate in PEM format.
Detect SteelHeads	Find and display SteelHeads along the network path to a specified destination server.	Click Detect SteelHeads to find and display SteelHeads along the network path to a specified destination server.
Reset Statistics	Reset the cumulative historical statistics.	Click Reset Stats to reset the cumulative historical statistics.
Upgrade	Check to see if you have the latest version of the software installed.	Click Check for Updates to check if you have the latest version of the software installed.

System tray options

This section describes the functionality of the Windows service system tray properties.

To display the system tray properties

• Right-click the Riverbed icon in the system tray to display the different options.

This table describes the options in the system tray.

Option	Description
Show	Select this option to show the service GUI on the screen.
Hide	Select this option to minimize the service GUI to the system tray.
Enable/Disable Optimization	Select this option to enable or disable client optimization.
About	Select this option to show the software version.
Exit	Select this option to remove the Riverbed icon from the system tray and disable client optimization. Always use this option to stop optimization.