Preface

Welcome to the SteelCentral Controller for SteelHead User’s Guide. Read this preface for a description of the documentation conventions, where to find release notes and the Riverbed Support knowledge base, and contact information. This preface includes these sections:

• About This Guide

• Documentation and Release Notes

• Contacting Riverbed

About This Guide

This guide describes how to configure and manage the SteelCentral Controller for SteelHead (SCC).

This guide includes information relevant to the these products and product features:

• Riverbed SteelCentral Controller for SteelHead (SCC)

• Riverbed SteelHead (SteelHead)

• Riverbed SteelHead CX (SteelHead CX)

• Riverbed SteelHead EX (SteelHead EX)

• Riverbed SteelHead Mobile (SteelHead Mobile)

• Riverbed SteelHead Interceptor (Interceptor)

• Riverbed SteelFusion Core/SteelFusion Core (SteelFusion Core/SteelFusion Core)

• Riverbed SteelFusion Edge/SteelFusion Edge (SteelFusion Edge/SteelFusion Edge)

• Riverbed SteelCentral NetShark (NetShark)

• Riverbed SteelCentral AppResponse (AppResponse)

• Riverbed Optimization System (RiOS)

• Riverbed Virtual Services Platform (VSP)

• Riverbed Services Platform (RSP)

Audience

This guide is written for storage and network administrators familiar with administering and managing WANs using common network protocols, such as TCP, CIFS, HTTP, FTP, and NFS.

This guide assumes you are familiar with configuring the SteelHead CX, SteelHead EX, and Interceptor.

Document Conventions

This manual uses this standard set of typographical conventions to introduce new terms, illustrate screen displays, and describe command syntax.

Convention	Meaning
italics	Within text, new terms and emphasized words appear in italic typeface.
boldface	Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface.
Courier	Code examples appear in Courier font: amnesiac > enable amnesiac # configure terminal
< >	Values that you specify appear in angle brackets: interface <ip-address>
[ ]	Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>]
{ }	Elements that are part of a required choice appear in braces: {<interface-name> \| ascii <string> \| hex <string>}
\|	The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe symbol is used in conjunction with braces or brackets; the braces or brackets group the choices and identify them as required or optional: {delete <filename> \| upload <filename>}

Documentation and Release Notes

To obtain the most current version of all Riverbed documentation, go to the Riverbed Support site at
https://support.riverbed.com.

If you need more information, see the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at
https://support.riverbed.com.

Each software release includes release notes. The release notes identify new features in the software as well as known and fixed problems. To obtain the most current version of the release notes, go to the Software and Documentation section of the Riverbed Support site at https://support.riverbed.com.

Examine the release notes before you begin the installation and configuration process.

Contacting Riverbed

This section describes how to contact departments within Riverbed.

• Technical support - If you have problems installing, using, or replacing Riverbed products, contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States7800 and Canada or +1 415-247-7381 outside the United States. You can also go to https://support.riverbed.com.

• Professional services - Riverbed has a staff of professionals who can help you with installation, provisioning, network redesign, project management, custom designs, consolidation project design, and custom coded solutions. To contact Riverbed Professional Services, email proserve@riverbed.com or go to http://www.riverbed.com/services-training/Services-Training.html.

• Documentation - The Riverbed Technical Publications team continually strives to improve the quality and usability of Riverbed documentation. Riverbed appreciates any suggestions you might have about its online documentation or printed materials. Send documentation comments to techpubs@riverbed.com.