SCC Management Information Base (MIB)
  
SCC Management Information Base (MIB)
This appendix describes the SCC Management Information Base (MIB). It includes these sections:
•  Accessing MIB Files
•  SNMP Traps
Accessing MIB Files
The SCC enterprise MIB monitors device status and peers. It provides network statistics for seamless integration into network management systems such as Hewlett Packard OpenView Network Node Manager, PRTG, and other SNMP browser tools.
For details on configuring and using these network monitoring tools, consult their product documentation.
These guidelines describe how to download and access the SCC enterprise MIB using common MIB browsing utilities:
•  You can download the SCC enterprise MIB file (CMC-MIB.txt) from the Support page of the Management Console or from the Riverbed Support site at https://support.riverbed.com and load it into any MIB browser utility.
•  Some utilities might expect a file type other than a text file. If this occurs, change the file extension to the type required by the utility you have chosen.
•  Some utilities assume that the root is mib-2 by default. If the utility sees a new node, such as enterprises, it might look under mib-2.enterprises. If this occurs, use .iso.org.dod.internet.private.enterprises.rbt as the root.
•  Some command-line browsers might not load all MIB files by default. If this occurs, find the appropriate command option to load the CMC-MIB.txt file: for example, for NET-SNMP browsers, snmpwalk -m all.
SNMP Traps
Every SCC supports SNMP traps and email alerts for conditions that require attention or intervention. An alarm triggers for most, but not every, event, and the related trap is sent. For most events, when the condition clears, the system clears the alarm and also sends a clear trap. The clear traps are useful in determining when an event has been resolved.
This section describes the SNMP traps. It does not list the corresponding clear traps.
You can view SCC health at the top of each Management Console page, by entering the CLI show info command, and through SNMP (health, systemHealth).
The SCC tracks key hardware and software metrics and alerts you of any potential problems so that you can quickly discover and diagnose issues. The health of an appliance falls into one of these states:
•  Healthy - The SCC is functioning and managing appliances.
•  Needs Attention - Accompanies a healthy state to indicate management-related issues not affecting the ability of the SCC to manage appliances.
•  Degraded - The SCC is managing appliances but the system has detected an issue.
•  Admission Control - The SCC is managing appliances but has reached its connection limit.
•  Critical - The SCC might or might not be managing appliances; you must address a critical issue.
Alarms fire for their event only. If a service alarm is fired indicating that the service has halted, no alarm is fired when the service returns to normal operation.
Alarms
This table summarizes the SNMP traps sent out from the system to configured trap receivers.
Trap
Text
Description
procCrash (enterprises.rbt.products.cmc.17163.1.2.4.1)
A procCrash trap signifies that a process managed by PM has crashed and left a core file. The variable sent with the notification indicates that process crashed.
A process has crashed and subsequently been restarted by the system. The trap contains the name of the process that crashed. A system snapshot associated with this crash has been created on the appliance and is accessible via the CLI or the SCC. Riverbed Support can need this information to determine the cause of the crash. No other action is required on the appliance as the crashed process is automatically restarted.
procExit (enterprises.rbt.products.cmc.17163.1.2.4.2)
A procExit trap signifies that a process managed by PM has exited unexpectedly, but not left a core file. The variable sent with the notification indicates that process exited.
A process has unexpectedly exited and been restarted by the system. The trap contains the name of the process. The process can have exited on its own or due to other process failures on the appliance. Review the release notes for known issues related to this process exit. If none exist, contact Riverbed Support (support@riverbed.com) to determine the cause of this event. No other action is required on the appliance as the crashed process is automatically restarted.
cpuUtil (enterprises.rbt.products.cmc.17163.1.2.4.3)
The average CPU utilization in the past minute has gone above the acceptable threshold.
Average CPU utilization has exceeded an acceptable threshold. If CPU utilization spikes are frequent, it can be because the system is undersized. Sustained CPU load can be symptomatic of more serious issues. Consult the CPU Utilization report to gauge how long the system has been loaded and also monitor the amount of traffic currently going through the appliance. A one-time spike in CPU is normal but extended high CPU utilization should be reported to Riverbed Support (support@riverbed.com). No other action is necessary as the alarm clears on its own.
pagingActivity (enterprises.rbt.products.cmc.17163.1.2.4.4)
The system has been paging excessively (thrashing).
The system is running low on memory and has begun swapping memory pages to disk. This event can be triggered during a software upgrade while the optimization service is still running but there can be other causes that should be monitored or diagnosed. Should this event be triggered at any other time, generate a debug sysdump and send it to Riverbed Support (support@riverbed.com). No other action is required as the alarm clears on its own.
confModeEnter (enterprises.rbt.products.cmc.17163.1.2.4.5)
A user has entered configuration mode.
A user on the system has entered a configuration mode from either the CLI or SCC. A log in to the SCC by user admin sends this trap as well. This is for notification purposes only; no other action is necessary.
confModeExit (enterprises.rbt.products.cmc.17163.1.2.4.6)
A user has exited configuration mode.
A user on the system has exited configuration mode from either the CLI or SCC. A log out of the SCC by user admin sends this trap as well. This is for notification purposes only; no other action is necessary.
powerSupplyError
(enterprises.rbt.products.cmc.17163.1.2.4.7)
A power supply on the appliance has failed (not supported on all models).
A power supply on the appliance has failed (not supported on all models).
fanError
(enterprises.rbt.products.cmc.17163.1.2.4.8)
A fan has failed on this appliance (not supported on all models).
A fan has failed on this appliance (not supported on all models).
memoryError
(enterprises.rbt.products.cmc.17163.1.2.4.1.9)
A memory error has been detected on the appliance (not supported on all models).
A memory error has been detected on the appliance (not supported on all models).
ipmi
(enterprises.rbt.products.cmc.17163.1.2.4.10)
An IPMI event has been detected on the appliance. Check the details in the alarm report on the Management Console (not supported on all models).
An IPMI event has been detected on the appliance. Check the details in the alarm report on the Management Console (not supported on all models).
configChange
(enterprises.rbt.products.cmc.17163.1.2.4.11)
A change has been made to the system’s configuration.
A change has been made to the system’s configuration.
temperatureWarning
(enterprises.rbt.products.cmc.17163.1.2.4.1.12)
The system temperature has exceeded the threshold.
The system temperature has exceeded the threshold.
temperatureCritical
(enterprises.rbt.products.cmc.17163.1.2.4.1.13)
The system temperature has reached a critical stage.
The system temperature has reached a critical stage.
extBackupFailed
(enterprises.rbt.products.cmc.17163.1.2.4.1.14)
The external backup or restore has failed.
The external backup or restore has failed.
appHealthNotif
(enterprises.rbt.products.cmc.17163.1.2.4.1.15)
A appHealthNotif trap signifies that an appliance managed by the SCC has changed health state. The variables sent with the notification indicates the serial number of the appliance, the display address, and the health state that it is in.
The health status can be these values:
•  Healthy
•  Admission Control
•  Degraded
•  Critical
A appHealthNotif trap signifies that an appliance managed by the SCC has changed health state. The variables sent with the notification indicates the serial number of the appliance, the display address, and the health state that it is in.
appConnNotif
(enterprises.rbt.products.cmc.17163.1.2.4.1.16)
A appConnNotif trap signifies that an appliance managed by the SCC has changed connection state. The variables sent with the notification indicates the serial number of the appliance, the display address, and the new connection status it is in.
The connection status can be these values:
•  Unknown
•  Disconnected
•  Disconnected: RGP failure
•  Disconnected: could not find SSH-2 client
•  Disconnected: not a valid appliance
•  Disconnected: invalid username/password
•  Disconnected: unreachable address
•  Disconnected: can't resolve hostname
•  Disconnected: network time out
•  Disconnected: network interruption
•  Disconnected: untrusted
•  Disconnected: host key verification failed
•  Disconnected: already being managed
•  Disconnected: reconnect requested
•  Disconnected: appliance disabled
•  Disconnected: appliance modified
•  Disconnected: appliance deleted
•  Disconnected: timeout in initial handshake
•  Disconnected: handshake failure
A appConnNotif trap signifies that an appliance managed by the SCC has changed connection state. The variables sent with the notification indicates the serial number of the appliance, the display address, and the new connection status it is in.
appConnNotif
(enterprises.rbt.products.cmc.17163.1.2.4.1.16) cont.
•  Disconnected: unsupported appliance
•  Disconnected: request timed out
•  Disconnected: not enough licenses
•  Disconnected: rbmd unavailable
•  Disconnected: missing or invalid base license
•  Disconnected: product mismatch
•  Disconnected: admin user required
•  Disconnected: password expired
•  Disconnected: no address specified
•  Disconnected: invalid serial number
•  Connected
 
appBackupSuccess
(enterprises.rbt.products.cmc.17163.1.2.4.1.17)
A appBackupSuccess trap signifies that an appliance managed by the SCC has successfully completed a backup. The variables sent with the notification indicates the appliance serial number, the display address, and the time of the backup.
A appBackupSuccess trap signifies that an appliance managed by the SCC has successfully completed a backup. The variables sent with the notification indicates the appliance serial number, the display address, and the time of the backup.
appBackupFailure
(enterprises.rbt.products.cmc.17163.1.2.4.1.18)
A appBackupFailure trap signifies that an appliance managed by the SCC has failed a backup. The variables sent with the notification indicates the appliance serial number, the display address, and the time of the backup.
A appBackupFailure trap signifies that an appliance managed by the SCC has failed a backup. The variables sent with the notification indicates the appliance serial number, the display address, and the time of the backup.
underprovisionedVM
(enterprises.rbt.products.cmc.17163.1.2.4.1.19)
VM has too little storage or memory.
VM has too little storage or CPU.
autoconnectFailed
(enterprises.rbt.products.cmc.17163.1.2.4.1.20)
SteelHead could not autoconnect due to license depletion.
SCC could not autoconnect due to license depletion.
licenseFailureRegimeChange
(enterprises.rbt.products.cmc.17163.1.2.4.1.21)
Licensing status has changed.
Licensing status has changed.
certsExpiring
(enterprises.rbt.products.cmc.17163.1.2.4.1.22)
Some SSL certificates may be expiring.
The service has detected some SSL certificates used for Network Administration Access to the SCC that are close to their expiration dates. The alarm clears when the x.509 certificates are updated.
fsMntBytes
(enterprises.rbt.products.cmc.17163.1.2.4.1.23)
System disk full.
System disk is full.
linkState
(enterprises.rbt.products.cmc.17163.1.2.4.1.24)
Network interface link errors.
Network interface link errors.
raidError
(enterprises.rbt.products.cmc.17163.1.2.4.1.25)
Error on RAID array of the appliance. Not supported on all models
A drive has failed in a RAID array. Consult the CLI or SCC GUI to determine the location of the failed drive. Contact Riverbed Support for assistance with installing a new drive, a RAID rebuild, or drive reseating. The appliance continues to optimize during this event. After the error is corrected, the alarm clears automatically.
Note: Applicable to models 3010, 3510, 3020, 3520, 5010, 5520, 6020, and 6120 only.
trapTest
(enterprises.rbt.products.cmc.17163.1.2.4.1.26)
Trap test.
An SNMP trap test has occurred on the SteelHead. This message is informational and no action is necessary.
configSave
(enterprises.rbt.products.cmc.17163.1.2.4.1.27)
The current appliance configuration has been saved.
A configuration has been saved either by entering the
write mem
 
CLI command or by clicking Save in the SCC. This message is for security notification purposes only; no other action is necessary.
tcpDumpStarted
(enterprises.rbt.products.cmc.17163.1.2.4.1.28)
A TCP Dump has been started.
A user has started a TCP dump on the SteelHead by entering a
tcpdump
 
or
tcpdump-x
 
command from the CLI. This message is for security notification purposes only; no other action is necessary.
tcpDumpScheduled
(enterprises.rbt.products.cmc.17163.1.2.4.1.29)
A TCP Dump has been scheduled.
A user has started a TCP dump on the SCC by entering a
tcpdump
 
or
tcpdump-x
 
command with a scheduled start time from the CLI. This message is for security notification purposes only; no other action is necessary.
newUserCreated
(enterprises.rbt.products.cmc.17163.1.2.4.1.30)
A new user has been created.
A new Role-Based Management user has been created using the CLI or the SCC. This message is for security notification purposes only; no other action is necessary.
cliUserLogin
(enterprises.rbt.products.cmc.17163.1.2.4.1.31)
A user has just logged-in via CLI.
A user has logged in to the SCC using the command-line interface. This message is for security notification purposes only; no other action is necessary.
cliUserLogout
(enterprises.rbt.products.cmc.17163.1.2.4.1.32)
A CLI user has just logged-out.
A user has logged out of the SCC using the command-line interface using the Quit command or ^D. This message is for security notification purposes only; no other action is necessary.
webUserLogin
(enterprises.rbt.products.cmc.17163.1.2.4.1.33)
A user has just logged-in via the Management Console.
A user has logged in to the SCC using the SCC. This message is for security notification purposes only; no other action is necessary.
webUserLogout
(enterprises.rbt.products.cmc.17163.1.2.4.1.34)
A user has just logged-out via the Management Console.
A user has logged out of the SCC using the SCC. This message is for security notification purposes only; no other action is necessary.
applianceConfigChange
(enterprises.rbt.products.cmc.17163.1.2.4.1.35)
Appliance configuration has been changed.
A change has been made to the system configuration.
A configuration change has been detected. Check the log files around the time of this trap to determine what changes were made and whether they were authorized.
cpuUtilClear
(enterprises.rbt.products.cmc.17163.1.2.4.1003)
The average CPU utilization has fallen back within the acceptable threshold.
The average CPU utilization has fallen back within the acceptable threshold.
pagingActivityClear
(enterprises.rbt.products.cmc.17163.1.2.4.1004)
The system has stopped paging excessively (thrashing).
The system has stopped paging excessively (thrashing).
powerSupplyErrorClear
(enterprises.rbt.products.cmc.17163.1.2.4.1007)
All power supplies are now functioning normally (not supported on all models).
All power supplies are now functioning normally (not supported on all models).
fanErrorClear
(enterprises.rbt.products.cmc.17163.1.2.4.1008)
All system fans are not functioning normally (not supported on all models).
All system fans are not functioning normally (not supported on all models).
memoryErrorClear
(enterprises.rbt.products.cmc.17163.1.2.4.1009)
A memory error has been rectified on the appliance (not supported on all models).
A memory error has been rectified on the appliance (not supported on all models).
ipmiClear
(enterprises.rbt.products.cmc.17163.1.2.4.1010)
An IPMI event has been rectified on the appliance (not supported on all models).
An IPMI event has been rectified on the appliance (not supported on all models).
temperatureNormal (enterprises.rbt.products.cmc.17163.1.2.4.1.1012)
The system temperature is back within the threshold.
The system temperature is back within the threshold.
temperatureNonCritical (enterprises.rbt.products.cmc.17163.1.2.4.l.1013)
The system temperature is no longer in a critical stage.
The system temperature is no longer in a critical stage.
extBackupFailedClear (enterprises.rbt.products.cmc.17163.1.2.4.1.1014)
The external backup or restore failure has been addressed.
The external backup or restore failure has been addressed.
underprovisionedVMClear (enterprises.rbt.products.cmc.17163.1.2.4.1.1019)
VM storage and memory are now adequate.
VM storage and memory are now adequate.
certsExpiringClear
(enterprises.rbt.products.cmc.17163.1.2.4.1.1022)
SSL certificates no longer expiring.
SSL certificates no longer expiring.
fsMntBytesClear
(enterprises.rbt.products.cmc.17163.1.2.4.1.1023)
System disk no longer full.
System disk no longer full.
linkStateClear
(enterprises.rbt.products.cmc.17163.1.2.4.1.1024)
Interface has regained link.
Interface has regained link.
raidErrorClear
(enterprises.rbt.products.cmc.17163.1.2.4.1.1025)
RAID ok now.
The RAID is working.
applianceConfigChangeClear
(enterprises.rbt.products.cmc.17163.1.2.4.1.1035)
Successfully pushed policy or restored configuration.
Successfully pushed the policy or restored the configuration.
SteelHead
Trap
Description
steelheadSerial
(enterprises.rbt.products.cmc.17163.1.2.8.1.1.2)
Managed SteelHead serial number.
steelheadHealth
(enterprises.rbt.products.cmc.17163.1.2.8.1.1.3)
SteelHead current health. Possible health values are: Healthy, Admission Control, Degraded, and Critical.
steelheadConn
(enterprises.rbt.products.cmc.17163.1.2.8.1.1.4)
SteelHead current connection status. The connection status can be these values:
•  Unknown
•  Disconnected
•  Disconnected: unreachable address
•  Disconnected: invalid username/password
•  Disconnected: not a valid appliance
•  Disconnected: host key verification failed
•  Disconnected: already being managed
•  Disconnected: Untrusted
•  Connected
steelheadDisplayAddr
(enterprises.rbt.products.cmc.17163.1.2.8.1.1.5)
Managed SteelHead display address.
steelheadBackup
(enterprises.rbt.products.cmc.17163.1.2.8.1.1.6)
Managed SteelHead backup time stamp.
steelheadHealthNotes
(enterprises.rbt.products.cmc.17163.1.2.8.1.1.7)
SteelHead current health notes. The health notes can be these values:
•  Empty String
•  Needs Attention
•  Secure Vault Not Initialized
•  Secure Vault Needs Attention
•  Secure Vault Not Ready
SteelHead Interceptor
Trap
Description
interceptorSerial
(enterprises.rbt.products.cmc.17163.1.2.9.1.1.2)
Managed Interceptor serial number.
interceptorHealth
(enterprises.rbt.products.cmc.17163.1.2.9.1.1.3)
Interceptor current health. Possible health values are: Healthy, Admission Control, Degraded, and Critical.
interceptorConn
(enterprises.rbt.products.cmc.17163.1.2.9.1.1.4)
Interceptor current connection status. The connection status can be these values:
•  Unknown
•  Disconnected
•  Disconnected: unreachable address
•  Disconnected: invalid username/password
•  Disconnected: not a valid appliance
•  Disconnected: host key verification failed
•  Disconnected: already being managed
•  Disconnected: Untrusted
•  Connected
interceptorDisplayAddr
(enterprises.rbt.products.cmc.17163.1.2.9.1.1.5)
Managed Interceptor display address.
interceptorBackup
(enterprises.rbt.products.cmc.17163.1.2.9.1.1.6)
Managed Interceptor backup time stamp.
interceptorHealthNotes
(enterprises.rbt.products.cmc.17163.1.2.9.1.1.7)
Interceptor current health notes. The health notes can be these values:
•  Empty String
•  Needs Attention
•  Secure Vault Not Initialized
•  Secure Vault Needs Attention
•  Secure Vault Not Ready
SteelHead Mobile
Trap
Description
mobileControllerSerial
(enterprises.rbt.products.cmc.17163.1.2.10.1.1.2)
Managed SteelHead Mobile serial number.
mobileControllerHealth
(enterprises.rbt.products.cmc.17163.1.2.10.1.1.3)
SteelHead Mobile current health. Possible health values are: Healthy, Admission Control, Degraded, and Critical.
mobileControllerConn
(enterprises.rbt.products.cmc.17163.1.2.10.1.1.4)
SteelHead Mobile current connection status. The connection status can be these values:
•  Unknown
•  Disconnected
•  Disconnected: unreachable address
•  Disconnected: invalid username/password
•  Disconnected: not a valid appliance
•  Disconnected: host key verification failed
•  Disconnected: already being managed
•  Disconnected: Untrusted
•  Connected
mobileControllerDisplayAddr
(enterprises.rbt.products.cmc.17163.1.2.10.1.1.5)
Managed SteelHead Mobile display address.
mobileControllerBackup
(enterprises.rbt.products.cmc.17163.1.2.10.1.1.6)
Managed SteelHead Mobile backup time stamp.
mobileControllerHealthNotes
(enterprises.rbt.products.cmc.17163.1.2.10.1.1.7)
SteelHead Mobile current health notes. The health notes can be these values:
•  Empty String
•  Needs Attention
•  Secure Vault Not Initialized
•  Secure Vault Needs Attention
•  Secure Vault Not Ready
SteelHead EX
Trap
Description
steelheadExSerial
(enterprises.rbt.products.cmc.17163.1.2.11.1.1.2)
Managed SteelHead EX serial number.
steelheadExHealth
(enterprises.rbt.products.cmc.17163.1.2.11.1.1.3)
SteelHead EX current health. Possible health values are: Healthy, Admission Control, Degraded, and Critical.
steelheadExConn
(enterprises.rbt.products.cmc.17163.1.2.11.1.1.4)
SteelHead EX current connection status. The connection status can be these values:
•  Unknown
•  Disconnected
•  Disconnected: unreachable address
•  Disconnected: invalid username/password
•  Disconnected: not a valid appliance
•  Disconnected: host key verification failed
•  Disconnected: already being managed
•  Disconnected: Untrusted
•  Connected
steelheadExDisplayAddr
(enterprises.rbt.products.cmc.17163.1.2.11.1.1.5)
Managed SteelHead EX display address.
steelheadExBackup
(enterprises.rbt.products.cmc.17163.1.2.11.1.1.6)
Managed SteelHead EX backup time stamp.
steelheadExHealthNotes
(enterprises.rbt.products.cmc.17163.1.2.11.1.1.7)
SteelHead EX current health notes. The health notes can be these values:
•  Empty String
•  Needs Attention
•  Secure Vault Not Initialized
•  Secure Vault Needs Attention
•  Secure Vault Not Ready
SteelFusion Core
Trap
Description
graniteCoreSerial
(enterprises.rbt.products.cmc.17163.1.2.12.1.1.2)
Managed SteelFusion Core serial number.
graniteCoreHealth
(enterprises.rbt.products.cmc.17163.1.2.12.1.1.3)
SteelFusion Core current health. Possible health values are: Healthy, Admission Control, Degraded, and Critical.
graniteCoreConn
(enterprises.rbt.products.cmc.17163.1.2.12.1.1.4)
SteelFusion Core current connection status. The connection status can be these values:
•  Unknown
•  Disconnected
•  Disconnected: unreachable address
•  Disconnected: invalid username/password
•  Disconnected: not a valid appliance
•  Disconnected: host key verification failed
•  Disconnected: already being managed
•  Disconnected: Untrusted
•  Connected
graniteCoreDisplayAddr
(enterprises.rbt.products.cmc.17163.1.2.12.1.1.5)
Managed SteelFusion Core display address.
graniteCoreBackup
(enterprises.rbt.products.cmc.17163.1.2.12.1.1.6)
Managed SteelFusion Core backup time stamp.
graniteCoreHealthNotes
(enterprises.rbt.products.cmc.17163.1.2.12.1.1.7)
SteelFusion Core current health notes. The health notes can be these values:
•  Empty String
•  Needs Attention
•  Secure Vault Not Initialized
•  Secure Vault Needs Attention
•  Secure Vault Not Ready