Viewing a TCP Dump
The top of the TCP Dumps page displays a list of existing captures.
To view a capture file
1. Choose Reports > Diagnostics: TCP Dumps to display the TCP Dumps page.
2. Under Stored TCP Dumps, select the capture name to open the file.
3. Click Download to view a previously saved capture file.
4. To remove a capture file, select the check box next to the name and click Remove Selected.
To print a capture file
1. Choose Reports > Diagnostics: TCP Dumps to display the TCP Dumps page.
2. Under Download Link, select the capture filename to open the file.
3. When the file opens, choose File > Print in your web browser to open the Print dialog box.
To stop a running capture
1. Choose Reports > Diagnostics: TCP Dumps to display the TCP Dumps page.
2. Select the capture filename in the Running Capture Name list.
3. Click Stop Selected Captures.
To upload the capture file to Riverbed Support
1. In continuous mode, on the TCP Dumps page, select the running capture and click Stop Selected Captures.
For timed captures that are complete, skip to Step 2.
The capture appears as a download link in the list of Stored TCP Dumps.
2. Select the capture filename.
3. Optionally, specify a case number that corresponds to the capture. Riverbed Support recommends using a case number: for example, 194170.
To specify a URL instead of a case number, you must use the CLI. You can enter the CLI command file tcpdump upload URL. When you specify a URL, the capture file goes directly to the URL.
If the URL points to a directory on the upload server, it must have a trailing backslash (/).
For example:
ftp://ftp.riverbed.com/incoming/
(not ftp://ftp.riverbed.com/incoming)
The filename as it exists on the appliance will then match the filename on the upload server.
For details, see the Riverbed Command-Line Interface Reference Manual.
4. Click Upload.
Because uploading a capture file can take a while, a progress bar displays the percentage of the total upload completed, the case number (if applicable), and the date and time the upload began. When the capture file finishes uploading, the date, time, and a status of either uploaded (appears in green) or failed (appears in red).
Successful uploads show the status, the case number (if applicable), and the date and time the upload finished.
For uploads that fail, an explanation, the case number (if applicable), and the upload starting date and time appear.