Preface

This preface provides an overview of the information in this guide and includes the following sections:

• About This Guide

• NIC Naming Conventions

• Electrostatic Discharge Guidelines

• Safety Guidelines

• Documentation and Release Notes

• Contacting Riverbed

About This Guide

The Network and Storage Card Installation Guide describes how to install, replace, and configure network interface cards (NICs) in SteelHead, SteelCentral, SteelFusion Core, and SteelHead Interceptors.

Document Conventions

Convention	Meaning
italics	Within text, new terms and emphasized words appear in italic typeface.
boldface	Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface.
Courier	Code examples appear in Courier font: amnesiac > enable amnesiac # configure terminal
< >	Values that you specify appear in angle brackets: interface <ip-address>
[ ]	Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>]
{ }	Elements that are part of a required choice appear in braces: {<interface-name> \| ascii <string> \| hex <string>}
\|	The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe symbol is used in conjunction with braces or brackets; the braces or brackets group the choices and identify them as required or optional: {delete <filename> \| upload <filename>}

NIC Naming Conventions

Network interface cards described in this guide use the following abbreviations to indicate the type of card:

• TX = Copper, Gigabit Ethernet (GbE)

• LX = Single Mode Fiber, Gigabit Ethernet

• SX = Multimode Fiber, Gigabit Ethernet

• LR = Single Mode Fiber, 10-Gigabit Ethernet

• SR = Multimode Fiber, 10-Gigabit Ethernet

Electrostatic Discharge Guidelines

Follow these ESD guidelines to ensure that your equipment is not damaged from improper handling:

• When you install or perform maintenance tasks, you must wear a grounded ESD wrist or ankle strap to protect the hardware against electrostatic discharge. Make sure that the strap makes skin contact prior to handling the NIC.

• Periodically check the resistance value of the antistatic strap to ensure it is functioning properly.

• If you remove or replace a NIC, you must transport the unit in a conductive container or an ESD bag that has been grounded or neutralized.

• Store the NIC in its protective packaging until you are ready to install it.

• Do not touch the electronic components on the NIC.

Safety Guidelines

Follow the safety precautions outlined in the Safety and Compliance Guide when installing and setting up your equipment.

Caution: Failure to follow these safety guidelines can result in injury or damage to the equipment. Mishandling of the equipment voids all warranties. Read and follow safety guidelines and installation instructions carefully.

Many countries require the safety information to be presented in their national languages. If this requirement applies to your country, consult the Safety and Compliance Guide. Before you install, operate, or service the Riverbed products, you must be familiar with the safety information. Refer to the Safety and Compliance Guide if you do not clearly understand the safety information provided in the product documentation.

Documentation and Release Notes

To obtain the most current version of all Riverbed documentation, go to the Riverbed Support site at https://support.riverbed.com.

If you need more information, see the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at https://support.riverbed.com.

Each software release includes release notes. The release notes identify new features in the software as well as known and fixed problems. To obtain the most current version of the release notes, go to the Software and Documentation section of the Riverbed Support site at https://support.riverbed.com.

Examine the release notes before you begin the installation and configuration process.

Contacting Riverbed

This section describes how to contact departments within Riverbed.

• Technical support - If you have problems installing, using, or replacing Riverbed products, contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or
+1 415-247-7381 outside the United States. You can also go to https://support.riverbed.com.

• Professional services - Riverbed has a staff of professionals who can help you with installation, provisioning, network redesign, project management, custom designs, consolidation project design, and custom coded solutions. To contact Riverbed Professional Services, email proserve@riverbed.com or go to http://www.riverbed.com/services-training/Services-Training.html.

• Documentation - The Riverbed Technical Publications team continually strives to improve the quality and usability of Riverbed documentation. Riverbed appreciates any suggestions you might have about its online documentation or printed materials. Send documentation comments to techpubs@riverbed.com.