Preface
  
Preface
Read this preface for an overview of the information provided in this guide. This preface includes the following sections:
•  About This Guide
•  Contacting Riverbed
About This Guide
The SteelHead (Virtual Edition) Installation Guide describes how to install and configure the SteelHead-v appliance. This guide includes information relevant to these products and product features:
•  SteelHead-v
•  SteelHead-v Management Console (Management Console)
•  Riverbed Optimization System (RiOS)
•  SteelHead
•  Virtual Services Platform (VSP)
•  Riverbed Services Platform (RSP)
•  SteelCentral Controller for SteelHead (SCC)
•  SteelCentral Controller for SteelHead Mobile (Mobile Controller)
Audience
This guide is written for administrators familiar with managing virtual environments, LANS, and WANs using common network protocols. You should also be familiar with using the Riverbed command-line interface (CLI) as described in the Riverbed Command-Line Interface Reference Manual, and with Microsoft Hyper-V or VMware ESX/ESXi hypervisors.
Document Conventions
Convention
Meaning
italics
Within text, new terms and emphasized words appear in italic typeface.
boldface
Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface.
Courier
Code examples appear in Courier font:
amnesiac > enable
amnesiac # configure terminal
< >
Values that you specify appear in angle brackets: interface <ip-address>
[ ]
Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>]
{ }
Elements that are part of a required choice appear in braces: {<interface-name> | ascii <string> | hex <string>}
|
The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe symbol is used in conjunction with braces or brackets; the braces or brackets group the choices and identify them as required or optional: {delete <filename> | upload <filename>}
Contacting Riverbed
This section describes how to contact departments within Riverbed.
•  Technical support - If you have problems installing, using, or replacing Riverbed products, contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or
+1 415-247-7381 outside the United States. You can also go to https://support.riverbed.com.
•  Professional services - Riverbed has a staff of professionals who can help you with installation, provisioning, network redesign, project management, custom designs, consolidation project design, and custom coded solutions. To contact Riverbed Professional Services, email proserve@riverbed.com or go to http://www.riverbed.com/services-training/Services-Training.html.
•  Documentation - The Riverbed Technical Publications team continually strives to improve the quality and usability of Riverbed documentation. Riverbed appreciates any suggestions you might have about its online documentation or printed materials. Send documentation comments to techpubs@riverbed.com.