Installing Network Cards in SteelHead GX and xx70, SteelHead SD, SteelCentral, Interceptor 9600, and SteelFusion Core 3500

This chapter describes how to install network add-on cards (that is, network interface cards (NICs), and Peripheral Component Interconnect Express (PCIe) expansion and storage cards). It includes these sections:

• 1U appliances included in this chapter

• 2U appliances included in this chapter

• Before you begin

• Supported cards for SteelHead GX, SteelHead CX xx70, SteelHead SD 3070-SD, and Interceptor 9600 appliances

• Maximum NICs and slot restrictions for SteelHead GX10000, CX5070, CX7070, and Interceptor 9600

• Supported cards for SteelFusion Core 3500 appliances

• Supported add-on cards for SteelCentral xx70 appliances

• Installing network add-on cards in 1U appliances

• Installing network add-on cards in 2U appliances

• Identifying interface names

This chapter assumes you have installed and configured the appliance. For details, see the installation and configuration guide for your product.

1U appliances included in this chapter

This chapter describes how to install cards in the following 1U appliances:

• 1U SteelHead CX3070, 1U SteelHead SD 3070-SD

• SteelCentral NetProfiler 4270-UI and 4270-DB

• SteelCentral NetExpress 470

• SteelCentral NetShark 2170

• SteelCentral AppResponse 2170

For information about SteelFusion Edge appliances, see the SteelFusion Edge Hardware and Maintenance Guide.

2U appliances included in this chapter

This chapter describes how to install cards in the following 1U appliances:

• 2U SteelHead CX5070 and CX7070

• 2U SteelCentral NetProfiler 2270, 4270-EXP, and 4270-AN

• 2U SteelCentral NetShark 4170 and 6170

• 2U SteelCentral AppResponse 4170, 6170, and 8170

• 2U SteelHead GX10000

• 2U SteelHead Interceptor 9600

• 2U SteelFusion Core 3500

For information about SteelFusion Core 2000 and 3000 appliances, see Chapter: Installing NICs in CX xx55, DX, EX xx60, and SteelFusion Core Appliances.

For information about SteelFusion Edge appliances, see the SteelFusion Edge Hardware and Maintenance Guide.

Before you begin

During installation, make sure you follow proper ESD procedures when you handle the network add-on card:

• Wear properly grounded ESD straps.

• If an ESD strap isn’t available, touch a properly grounded metallic surface prior to handling the network add-on card.

• Don’t touch the electronic components on the network add-on card.

Before you install a network add-on card, ensure the card meets the software and appliance requirements described in the following sections.

Supported cards for SteelHead GX, SteelHead CX xx70,
SteelHead SD 3070-SD, and Interceptor 9600 appliances

This section describes the software requirements and cards that you can install on SteelHead GX10000, SteelHead CX xx70, SteelHead SD 3070-SD, and Interceptor 9600 appliances.

All the network cards for the SteelHead, SteelHead GX, and Interceptor appliances support fail-to-block mode. For details, see Chapter: Fail-to-Block Mode.

For SteelHead SD 3070-SD appliances, bypass NICs aren’t required for SteelConnect gateway deployments. You can install supported NICs for nonbypass traffic. For details, see SteelHead GX10000.

The following tables summarize the add-on cards and software requirements for the SteelHead GX10000, CX xx70 and Interceptor 9600 appliances.

SteelHead CX 3070

NICs	Size (*)	Manufacturing part #	Orderable part #	Required software
Four-Port 1-GbE Copper Base-T	HHHL	410-00115-01**	NIC-1-001G-4TX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 1-GbE Fiber SX	HHHL	410-00113-01	NIC-1-001G-2SX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Four-Port 1-GbE Fiber SX	FHHL	410-00122-01	NIC-1-001G-4SX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 1-GbE Fiber LX	HHHL	410-00114-01	NIC-1-001G-2LX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Four-Port 1-GbE Fiber LX	FHHL	410-00123-01	NIC-1-001G-4LX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 10-GbE Fiber SR	FHHL	410-00302-03	NIC-1-010G-2SR-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 10-GbE Fiber LR	FHHL	410-00301-03	NIC-1-010G-2LR-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Four-Port 10-GbE Fiber SR (redirector)*	FH7.6”	410-00191-01	NIC-1-010G-4SR-BP	RiOS 9.6.2a, 9.8 or later

*HHHL = Half Height, Half Length; FHHL = Full Height, FH7.6 = Full Height, Length 7.6”

* The Four-Port 10-GbE Fiber SR/LR NICs have a power connector cable attached that is not used in the Riverbed SteelHead platforms. The SteelHead systems are designed to fully power these NICs through the interface bus.

**You might receive a card with the part number 410-00115-11. The -11 denotes a different manufacturing location. The 410-00115-11 card is the same card as the 410-00115-01 card.

In-path traffic might slow or fail with the Two-Port 40-GbE SR QSFP+ Fiber (410-00193-01) card and the Four-Port 10-GbE SR Fiber (410-00191-01) card. For a workaround, go to Knowledge Base article S33925.

SteelHead SD 3070-SD

Bypass NICs aren’t required for SteelConnect gateway deployments since LAN traffic requires network address translation (NAT) before it reaches the service provider network.

You can install these NICs in the SteelHead SD 3070-SD for non-bypass traffic.

NICs	Size (*)	Manufacturing part #	Orderable part #	Required software
Two-Port 10-GbE Fiber SFP+	HHHL	410-00036-02	NIC-1-010G-2SFPP	SteelHead SD 2.0 or later
Four-Port 10-GbE Fiber SFP+	HHHL	410-00108-01	NIC-1-010G-4SFPP	SteelHead SD 2.0 or later

*HHHL = Half Height, Half Length

SFP	Manufacturing part #	Orderable part #	Required software
SFP 1-GbE SX	410-00139-01	TRC-1-SFP-SX	SteelHead SD 2.0 or later
SFP 1-GbE LX	410-00140-01	TRC-1-SFP-LX	SteelHead SD 2.0 or later
SFP+ 10-GbE DAC	410-00142-01	TRC-1-SFPP-DAC	SteelHead SD 2.0 or later
SFP+ 10-GbE SR	410-00143-01	TRC-1-SFPP-SR	SteelHead SD 2.0 or later
SFP+ 10-GbE LR	410-00144-01	TRC-1-SFPP-LR	SteelHead SD 2.0 or later

SteelHead CX 5070

NICs	Size (**)	Manufacturing part #	Orderable part #	Required software
Four-Port 1-GbE Copper Base-T	HHHL	410-00115-01***	NIC-1-001G-4TX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 1-GbE Fiber SX	HHHL	410-00113-01	NIC-1-001G-2SX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Four-Port 1-GbE Fiber SX	FHHL	410-00122-01	NIC-1-001G-4SX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 1-GbE Fiber LX	HHHL	410-00114-01	NIC-1-001G-2LX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Four-Port 1-GbE Fiber LX	FHHL	410-00123-01	NIC-1-001G-4LX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 10-GbE Fiber SR	FHHL	410-00302-03	NIC-1-010G-2SR-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 10-GbE Fiber LR	FHHL	410-00301-03	NIC-1-010G-2LR-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Four-Port 10-GbE Fiber SR* (field-mountable spares only; shipped separately)	FH7.6”	410-00191-01	NIC-1-010G-4SR-BP	RiOS 9.6.2a, 9.6.3 or later, or RiOS 9.8.0 or later
Four-Port 10-GbE Fiber LR* (field-mountable spares only; shipped separately)	FH7.6”	410-00190-01	NIC-1-010G-4LR-BP	RiOS 9.6.2a, 9.6.3 or later, or RiOS 9.8.0 or later

*The Four-Port 10-GbE Fiber SR/LR NICs have a power connector cable attached that is not used in the Riverbed SteelHead platforms. The SteelHead systems are designed to fully power these NICs through the interface bus.

**HHHL = Half Height, Half Length; FHHL = Full Height, Half Length; FH7.6” = Full Height, Length 7.6”.

***You might receive a card with the part number 410-00115-11. The -11 denotes a different manufacturing location. The 410-00115-11 card is the same card as the 410-00115-01 card.

SteelHead CX 7070

NICs	Size (**)	Manufacturing part #	Orderable part #	Required software
Four-Port 1-GbE Copper Base-T	HHHL	410-00115-01***	NIC-1-001G-4TX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 1-GbE Fiber SX	HHHL	410-00113-01	NIC-1-001G-2SX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Four-Port 1-GbE Fiber SX	FHHL	410-00122-01	NIC-1-001G-4SX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 1-GbE Fiber LX	HHHL	410-00114-01	NIC-1-001G-2LX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Four-Port 1-GbE Fiber LX	FHHL	410-00123-01	NIC-1-001G-4LX-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 10-GbE Fiber SR	FHHL	410-00302-03	NIC-1-010G-2SR-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Two-Port 10-GbE Fiber LR	FHHL	410-00301-03	NIC-1-010G-2LR-BP	RiOS 8.6.2 or RiOS 9.0.0b or later
Four-Port 10-GbE Fiber SR* (field-mountable spares only; shipped separately)	FH7.6”	410-00191-01	NIC-1-010G-4SR-BP	RiOS 9.6.2a, 9.6.3 or later, or RiOS 9.8.0 or later
Four-Port 10-GbE Fiber LR* (field-mountable spares only; shipped separately)	FH7.6”	410-00190-01	NIC-1-010G-4LR-BP	RiOS 9.6.2a, 9.6.3 or later, or RiOS 9.8.0 or later
5-Gbps Compression Offload Card	HHHL	410-00303-02	OFL-1-CMP-1	RiOS 8.6.2 or RiOS 9.0.0b or later (CX7070-H only)

*The Four-Port 10-GbE Fiber SR/LR NICs have a power connector cable attached that is not used in the Riverbed SteelHead platforms. The SteelHead systems are designed to fully power these NICs through the interface bus.

**HHHL = Half Height, Half Length; FHHL = Full Height, Half Length; FH7.6” = Full Height, Length 7.6”.

***You might receive a card with the part number 410-00115-11. The -11 denotes a different manufacturing location. The 410-00115-11 card is the same card as the 410-00115-01 card.

SteelHead GX10000

NICs	Size (**)	Manufacturing part #	Orderable part #	Required software
Two-Port 10-GbE Fiber SR	FHHL	410-00302-03	NIC-1-010G-2SR-BP	RiOS 9.6.0.gx1 or later
Two-Port 10-GbE Fiber LR	FHHL	410-00301-03	NIC-1-010G-2LR-BP	RiOS 9.6.0.gx1 or later
Four-Port 10-GbE Fiber SR*	FH7.6”	410-00191-01	NIC-1-010G-4SR-BP	RiOS 9.8.0 or later
Four-Port 10-GbE Fiber LR*	FH7.6”	410-00190-01	NIC-1-010G-4LR-BP	RiOS 9.8.0 or later
Four-Port 10-GbE Copper	FH9.5”	410-00195-01	NIC-1-010G-4TX-BP	RiOS 9.9.0 or later
Four-Port 10-GbE DAC	FH7.6”	410-00197-01	NIC-1-010G-DAC-BP	RiOS 9.9.0 or later
Two-Port 40-GbE Fiber SR	FH9.5”	410-00193-01	NIC-1-040G-2SR4-BP	RiOS 9.7 or later
Two-Port 40-GbE Fiber LR	FH9.5”	410-00194-01	NIC-1-040G-2LR4-BP	RiOS 9.7 or later
10-Gbps Compression Offload Card	FHHL	410-00055-02	OFL-1-CMP-2	RiOS 9.6.0.gx1 or later
Four-Port 1-GbE Copper Base-T Bypass	HHHL	410-00115-01***	NIC-1-001G-4TX-BP	RiOS 9.9.0a or later
Four-Port 1-GbE Fiber SX Bypass	FHHL	410-00122-01	NIC-1-001G-4SX-BP	RiOS 9.9.0a or later

*The Four-Port 10-GbE Fiber SR/LR NICs have a power connector cable attached that is not used in the Riverbed SteelHead platforms. The SteelHead systems are designed to fully power these NICs through the interface bus.

**HHHL = Half Height, Half Length; FHHL = Full Height, Half Length; FH7.6” = Full Height, Length 7.6”; FH9.5” = Full Height, Length 9.5”.

***You might receive a card with the part number 410-00115-11. The -11 denotes a different manufacturing location. The 410-00115-11 card is the same card as the 410-00115-01 card.

SteelHead Interceptor 9600

9600 NICs	Size (*)	Manufacturing part #	Orderable part #	Supported Interceptor versions
Four-Port 1-GbE Copper Base-T	HHHL*	410-00115-01**	NIC-1-001G-4TX-BP	4.5.2 or later
Two-Port 1-GbE Fiber SX	HHHL	410-00113-01	NIC-1-001G-2SX-BP	4.5.2 or later
Four-Port 1-GbE Fiber SX	FHHL	410-00122-01	NIC-1-001G-4SX-BP	4.5.2 or later
Two-Port 1-GbE Fiber LX	HHHL	410-00114-01	NIC-1-001G-2LX-BP	4.5.2 or later
Four-Port 1-GbE Fiber LX	FHHL	410-00123-01	NIC-1-001G-4LX-BP	4.5.2 or later
Two-Port 10-GbE Fiber SR	FHHL	410-00302-03	NIC-1-010G-2SR-BP	4.5.2 or later
Two-Port 10-GbE Fiber LR	FHHL	410-00301-03	NIC-1-010G-2LR-BP	4.5.2 or later
Two-Port 40-GbE Fiber SR	FH9.5”	410-00193-01	NIC-1-040G-2SR4-BP	7.0 or later
Two-Port 40-GbE Fiber LR	FH9.5”	410-00194-01	NIC-1-040G-2LR4-BP	7.0 or later
Four-Port 10-GbE Fiber SR	FHFL	410-00191-01	NIC-1-010G-4SR-BP	7.1 or later
Four-Port 10-GbE Fiber LR	FHFL	410-00190-01	NIC-1-010G-4LR-BP	7.1 or later

*HHHL = Half Height, Half Length; FHHL = Full Height, Half Length; FH9.5” = Full Height, Length 9.5”.

**You might receive a card with the part number 410-00115-11. The -11 denotes a different manufacturing location. The 410-00115-11 card is the same card as the 410-00115-01 card.

The NIC-1-010G-4SR-BP-C and the NIC-1-010G-4LR-BP-C cards are not supported on the Interceptor 9600 due to compliance restrictions.

For Interceptor 9600 slot restrictions, see Slot restrictions for 2U appliances.

Maximum NICs and slot restrictions for SteelHead GX10000,
CX5070, CX7070, and Interceptor 9600

This table summarizes the maximum number of NICs and slot restrictions for the SteelHead GX10000, CXxx70, and Interceptor 9600 appliances. For additional details on slot restrictions, see Slot restrictions for 2U appliances.

Supported NICs	Quantity	Supported slots
SteelHead GX 10000
1 GbE	4	1, 2, 4, 5 (compression card in slots 3 and 6)
10 GbE	2	1, 2 (hardware restriction in slots 4 and 5; compression cards in slots 3 and 6)
40 GbE	2	1, 2 (compression card in slots 3 and 6)
SteelHead CX5070
1 GbE	6	1-6
10 GbE	4	1, 2, 3, 6 (hardware restriction in slots 4 and 5)
40 GbE	2	1, 2
SteelHead CX7070
1 GbE	5	1, 2, 4, 6 (compression card in slot 3)
10 GbE	3	1, 2, 6 (compression card in slot 3; hardware restrictions slots 4 and 5)
40 GbE	2	1, 2 (compression card in slot 3)
SteelHead CX3070
10GbE (fiber SR, redirector)	2	Slots 2 and 3 (Slot 1 is reserved for the default bypass card and it only takes a half-height card.)
Interceptor 9600
1 GbE	6	1-6
10 GbE	4	1, 2, 3, 6
40 GbE	2	1, 2

Supported cards for SteelFusion Core 3500 appliances

All the network cards for SteelFusion appliances support fail-to-block mode, see Chapter: Fail-to-Block Mode.

The SteelFusion Core 3500 NICs require SteelFusion Core 4.0 or later.

The Two-Port 10-GbE Fiber SFP+ card requires SteelFusion Core 4.2 or later.

The following tables summarize the add-on cards and small form-factor pluggables (SFP) compatible with the SteelFusion Core 3500 appliances.

SteelFusion Core 3500

NICs	Size (*)	Manufacturing part #	Orderable part #	SFCR3500
Four-Port 1-GbE Copper	HHHL	410-00115-01**	NIC-1-001G-4TX	X
Four-Port 1-GbE Fiber/Copper SFP	HHHL	410-00124-01	NIC-1-001G-4SFP	X
Two-Port 10-GbE Fiber SFP+	HHHL	410-00036-02	NIC-1-010G-2SFPP	X
Two-Port 10-GbE TX Copper	HHHL	410-00094-01	NIC-1-010G-2TX	X

* HHHL = Half Height, Half Length

**You might receive a card with the part number 410-00115-11. The -11 denotes a different manufacturing location. The 410-00115-11 card is the same card as the 410-00115-01 card.

SFP	Manufacturing part #	Orderable part #	SFCR3500
SFP+ 10-GbE SR	410-00143-01	TRC-1-SFPP-SR	X
SFP+ 10-GbE LR	410-00144-01	TRC-1-SFPP-LR	X

Supported cards for SteelFusion Edge appliances

For details on installing NICs on SteelFusion Edge appliances, see the SteelFusion Edge Hardware and Maintenance Guide.

NIC description	Orderable part #	1U slots supported	2U slots supported	Node
Four-Port 1-GbE Copper Base-T	NIC-2-001G-4TX-BP	Slot 1 only	Not supported	RiOS
Four-Port 1-GbE Copper Base-T	NIC-1-001G-4TX-BP	Slot 2 only	Slots 2, 3, or 4	RiOS
Four-Port 1-GbE Fiber SX	NIC-1-001G-4SX-BP	Slot 2 only	Slots 2, 3, or 4	RiOS
Four-Port 1-GbE Fiber SX	NIC-1-001G-2SX-BP	Slot 2 only	Slots 2, 3, or 4	RiOS
Two-Port 1-GbE Fiber LX	NIC-1-001G-2LX-BP	Slot 2 only	Slots 2, 3, or 4	RiOS
Two-Port 1-GbE Fiber LX	NIC-1-001G-4LX-BP	Slot 2 only	Slots 2, 3, or 4	RiOS
Two-Port 10-GbE Fiber SR	NIC-1-010G-2SR-BP	Slot 2 only	Slots 2, 3, or 4	RiOS
Two-Port 10-GbE Fiber LR	NIC-1-010G-2LR-BP	Slot 2 only	Slots 2, 3, or 4	RiOS
Combo Card - Four-Port 1-GbE Copper Base-T + LSI controller	NIC-2-001G-4TX-EXP-BP	Not supported	Slot 1, 3, or 4	RiOS
Four-Port 1-GbE Copper Base-T	NIC-1-001G-4TX	Slot 2 only	Slots 2, 3, or 4	RiOS
Four-Port 1-GbE Copper Base-T	NIC-1-001G-4TX	Slot 2 only	Slots 5 or 6	Hypervisor
Two-Port 10-GbE Copper Base-T	NIC-1-010G-2TX	Slot 2 only	Slots 2, 3, or 4	RiOS
Two-Port 10-GbE Copper Base-T	NIC-1-010G-2TX	Slot 2 only	Slots 5 or 6	Hypervisor
Four-Port 10-GbE Copper Base-T	NIC-1-010G-4TX	Slot 2 only	Slot 2	RiOS
Four-Port 10-GbE Copper Base-T	NIC-1-010G-4TX	Slot 2 only	Slots 5 or 6	Hypervisor
Two-Port 10-GbE SFP+ (DAC, SR, LR)	NIC-1-010G-2SFPP	Slot 2 only	Slots 2, 3, or 4	RiOS
Two-Port 10-GbE SFP+ (DAC, SR, LR)	NIC-1-010G-2SFPP	Slot 2 only	Slots 5 or 6	Hypervisor
Four-port 10-GbE SFP+ (DAC, SR, LR)	NIC-1-010G-4SFPP	Slot 2 only	Slots 2, 3, or 4	RiOS
Four-port 10-GbE SFP+ (DAC, SR, LR)	NIC-1-010G-4SFPP	Slot 2 only	Slots 5 or 6	Hypervisor
Four-port 1-GbE SFP (Copper, SX, LX)	NIC-1-001G-4SFP	Slot 2 only	Slots 2, 3, or 4	RiOS
Four-port 1-GbE SFP (Copper, SX, LX)	NIC-1-001G-4SFP	Slot 2 only	Slots 5 or 6	Hypervisor

SFP	Manufacturing part #	Orderable part #
SFP+ 10-GbE DAC	410-00142-01	TRC-1-SFPP-DAC
SFP+ 10-GbE SR	410-00143-01	TRC-1-SFPP-SR
SFP+ 10-GbE LR	410-00144-01	TRC-1-SFPP-LR
SFP 1-GbE LX	410-00140-01	TRC-1-SFP-LX
SFP 1-GbE SX	410-00139-01	TRC-1-SFP-SX
SFP 1-GbE copper	410-00138-01	TRC-1-SFP-TX

The dual 10-GbE SFP+ card requires the SteelFusion Edge 4.2 or later. All other NICs require SteelFusion Edge 4.0 or later.

Supported add-on cards for SteelCentral xx70 appliances

All SteelCentral xx70 network add-on cards require version 10.8 or later. The following tables summarizes the add-on cards compatible with the SteelCentral xx70 hardware appliances.

SteelCentral NetExpress and NetProfiler xx70

Network add-on cards	Size (*)	Manufacturing part #	Orderable part #	SCNE470	SCNP2270	SCNP4270 EX	SCNP4270AN
Four-Port 1-GbE Fiber/Copper SFP	HHHL	410-00124-01	NIC-1-001G-4SFP	X
Four-Port 1-GbE Copper Base-T	HHHL	410-00116-01	NIC-1-001G-4TX	X
Two-Port 10-GbE Fiber SFP+	HHHL	410-00036-02	NIC-1-010G-2SFPP	X
Two-Port FC HBA (SAN) 4/8/16-Gbps Emulex	HHHL	410-00158-01	NIC-1-HBA-2FC		X	X	X
Expander - PCIe card		410-00152-01	STC-1-EXP-P24		X	X	X

* HHHL = Half Height, Half Length

SFP	Manufacturing part #	Orderable part #	SCNE470
SFP 1-GbE SX	410-00139-01	TRC-1-SFP-SX	X
SFP 1-GbE LX	410-00140-01	TRC-1-SFP-LX	X
SFP+ 10-GbE SR	410-00143-01	TRC-1-SFPP-SR	X
SFP+ 10-GbE LR	410-00144-01	TRC-1-SFPP-LR	X

SteelCentral NetShark xx70

Network add-on cards	Size (*)	Manufacturing part #	Orderable part #	SCAN-2170	SCAN-4170	SCAN-6170
Four-Port 1-GbE Fiber/Copper SFP	HHHL	410-00124-01	NIC-1-001G-4SFP	X	X	X
Four-Port 1-GbE Copper Base-T	HHHL	410-00116-01	NIC-1-001G-4TX	X	X	X
Two-Port 10-GbE Fiber SFP+	HHHL	410-00036-02	NIC-1-010G-2SFPP	X	X	X
Four-Port 10-GbE Fiber SFP+	HHHL	410-00108-01	NIC-1-010G-4SFPP		X	X
8e (PCIe): RAID Controller PCIe Card (8 internal ports)	HHHL	410-00169-01	STC-1-RAC-P08-SP		X
8e (PCIe): RAID Controller PCIe Card (8 external ports)	HHHL	410-00157-01	STC-1-RAC-P80			X

*HHHL = Half Height, Half Length; FHHL = Full Height, Half Length.

SFP	Manufacturing part #	Orderable part #	SCAN-2170	SCAN-4170	SCAN-6170
SFP 1-GbE SX	410-00139-01	TRC-1-SFP-SX	X	X	X
SFP 1-GbE LX	410-00140-01	TRC-1-SFP-LX	X	X	X
SFP+ 10-GbE DAC	410-00142-01	TRC-1-SFPP-DAC	X	X	X
SFP+ 10-GbE SR	410-00143-01	TRC-1-SFPP-SR	X	X	X
SFP+ 10-GbE LR	410-00144-01	TRC-1-SFPP-LR	X	X	X

SteelCentral AppResponse 2170, 4170, 6170, 8170

Network add-on cards	Size (*)	Manufacturing part #	Orderable part #
Four-Port 1-GbE Fiber SFP	HHHL	410-00124-01	NIC-1-001G-4SFP
Four-Port 1-GbE Copper Base-T	HHHL	410-00116-01	NIC-1-001G-4TX
Two-Port 10-GbE Fiber SFP+	HHHL	410-00036-02	NIC-1-010G-2SFPP
Four-Port 10-GbE Fiber SFP+ (not supported on the 2170)	HHHL	410-00108-01	NIC-1-010G-4SFPP
Two-Port 40-GbE Time Stamp (supported only on the 6170/8170)	HHHL	410-00214-01	NIC-1-040G-2QSFP-TS
8e (PCIe): RAID Controller PCIe (8 internal ports; supported on 4170 only)**	HHHL	410-00169-01	STC-1-RAC-P08-SP
8e (PCIe): RAID Controller PCIe (8 external ports; supported on 6170/8170 only)**	HHHL	410-00157-01	STC-1-RAC-P80

*HHHL = Half Height, Half Length; FHHL = Full Height, Half Length.
**The 2170 doesn't use RAID controllers.

SFP	Manufacturing part #	Orderable part #
SFP 1-GbE SX	410-00139-01	TRC-1-SFP-SX
SFP 1-GbE LX	410-00140-01	TRC-1-SFP-LX
SFP+ 10-GbE DAC	410-00142-01	TRC-1-SFPP-DAC
SFP+ 10-GbE SR	410-00143-01	TRC-1-SFPP-SR
SFP+ 10-GbE LR	410-00144-01	TRC-1-SFPP-LR

The Two-Port 40-GbE Time Stamp QSPF+ NIC can house one of two QSFP modules: the SR4 (short range) and the LR4 (long range).

QSFP	Manufacturing part #	Orderable part #
QSFP+ 40-GbE SR4	410-00147-01	TRC-1-QSFP-SR4
QSFP+ 40-GbE LR4	410-00148-01	TRC-1-QSFP-LR4
QSFP+ 40-GbE LM4	410-00245-01	TRC-1-QSFP-LM4

Installing network add-on cards in 1U appliances

This section describes how to install add-on cards in the 1U SteelHead CX and SteelCentral xx70 appliances.

The following figure identifies the slot locations. Due to space limitations, slot 1 only supports half-height, half-length cards. Slots 2 and 3 support full-height, full-length cards.

Figure 4‑1. PCIe slot locations for 1U xx70 appliances

SteelHead CX3070 appliances ship with a Four-Port 1-GbE Copper Bypass card installed in slot 3. These appliances have two additional slots for expansion.

SteelCentral NetExpress and SteelCentral NetProfiler support only one network add-on card.

SteelCentral NetShark 2170 supports only one network add-on card. The network add-on card must be installed in slot 2.

SteelCentral AppResponse 2170 supports only one network add-on card. The network add-on card must be installed in slot 2.

To prepare to install or replace an add-on card

1. Power down the appliance.

2. Remove the power-supply cord.

3. Remove the cables connected to the appliance.

4. Remove the appliance from the mounting rack, if necessary.

5. Remove the four screws that secure the top cover. (see Figure: Removing the appliance cover, letter A).

Figure 4‑2. Removing the appliance cover

6. Slide the cover back and lift upward. (see Figure: Removing the appliance cover, letter B.) The PCI riser slots are accessible.

Figure 4‑3. Riser slots and adapter card air duct

To install a low-profile add-on card in slot 1

1. Remove the riser with the bracket by removing the screw. (see Figure: Removing the riser with bracket, letter A.)

Figure 4‑4. Removing the riser with bracket

2. If you are replacing an existing card, carefully pull the card from the riser. If you aren’t replacing a card, remove the filler panel from the slot by pushing it from the inside of the appliance.

3. Hold the new card between the front bezel and the rear of the card to avoid ESD damage.

4. Plug the card into the slot on the riser (see Figure: Installing the riser assembly for slot 1, letter A) and attach the bracket to the assembly rear panel (see Figure: Installing the riser assembly for slot 1, letter B).

The network add-on cards fit horizontally into the PCIe enclosure.

Make sure the cards are seated properly in the enclosure. If they aren’t seated properly, the cards don’t function.

Figure 4‑5. Installing the riser assembly for slot 1

5. Plug the assembly into the riser slot on the baseboard (see Figure: Installing an adapter to the riser assembly for slot 1, letter A) and fasten the screw (see Figure: Installing an adapter to the riser assembly for slot 1, letter B).

Figure 4‑6. Installing an adapter to the riser assembly for slot 1

6. Replace the cover on the chassis.

7. Connect the power cords.

8. Connect the cables.

9. Power up the appliance and check the status lights.

For information about the status lights, see Appendix: Network Card Status Lights for SteelHead GX, xx70, SteelCentral, Interceptor, and SteelFusion Core.

To install an add-on card in slots 2 and 3

1. Remove the adapter card air duct by lifting it straight up.

2. Remove the plate that holds the cards in place. (see Figure: Installing an adapter to the riser 3 assembly, letter A.)

Figure 4‑7. Installing an adapter to the riser 3 assembly

3. If you are replacing an existing PCIe card, carefully pull the card from the riser card.

4. Hold the new card between the front bezel and the rear of the card to avoid ESD damage.

Make sure the cards are seated properly in the PCIe enclosure. If they aren’t seated properly, the cards don’t function.

5. Insert the card until it sits in the riser connector. (see Figure: Installing an adapter to the riser 3 assembly, letter B.)

6. For long cards, rotate the PCI card retainer to make sure the card is secure in the slot. (see Figure: Installing an adapter to the riser 3 assembly, letter C.)

7. Install the plate. (see Figure: Installing an adapter to the riser 3 assembly, letter D.)

8. Install the adapter card air duct.

Align the hole on the front of the air duct with the alignment pin on the chassis and lower the air duct into place.

9. Replace the cover on the chassis.

10. Connect the power cords.

11. Connect the cables.

12. Power up the appliance and check the status lights.

To test SteelHead NICs

1. Connect to the SteelHead CLI.

For detailed information, see the Riverbed Command-Line Interface Reference Manual.

2. Enter enable mode. At the system prompt, enter the following command:

amnesiac > enable

amnesiac #

3. Verify that the NIC is correctly installed.

For example, to verify the network cards on a SteelHead xx70, at the system prompt enter the following command:

amnesiac # show hardware all

Hardware revision: A

Mainboard: Platform Tarpon 2UAGB Motherboard 2U 2.5 CI, 425-00270-01

Slot 0: .......... 2 Port Copper GigE Gen2 PCIe Non-Bypass Module, Integrated

Slot 1: .......... 4 Port Copper GigE Gen2 PCIe Network Bypass Card, 410-00115-01

Slot 2: .......... 2 Port SR Fiber 10 GigE Gen2 PCIe Redirector Card, 410-00302-03

Run the in-path reset-iface command in configuration mode to reset the main interface and recognize all ports.

Installing network add-on cards in 2U appliances

This section describes how to install add-on cards in the 2U SteelHead GX, SteelHead CX xx70, SteelCentral, and Interceptor 9600 appliances.

Figure: PCIe slot locations for 2U GX10000 and xx70 and 9600 appliances identifies the PCIe slot locations for the 2U appliances.

Figure 4‑8. PCIe slot locations for 2U GX10000 and xx70 and 9600 appliances

The 2U SteelHead GX, SteelHead CX xx70, SteelCentral, and Interceptor 9600 bypass card port numbering is shown in Figure: GX, SteelHead CX xx70, SteelCentral, and Interceptor 9600 bypass card port numbering. The PCI riser cards are located at the same side of the slots. When facing the rear of the chassis, both risers are on the left side of the cards.The physical ports on the NICs are mapped in proximity to the PCI bus edge connector. The port closest to the edge connector is L0, then W0, L1, followed by W1.

Figure 4‑9. GX, SteelHead CX xx70, SteelCentral, and Interceptor 9600 bypass card port numbering

Slot restrictions for 2U appliances

Product	Slot guidelines
SteelHead CX5070, CX7070	• Appliances ship with a four-port 1-GbE copper bypass card installed in slot 1. • The preferred order for populating slots is 2, 3 (if available), 6, 5, and 4. • Install 10-GbE NICs before 1-Gbps NICs when following the preferred slot order. (The preinstalled NIC will always remain in slot1.) • Compression cards must be installed in slot 3. (The CX7070H also includes a preinstalled compression card in slot 3.) • In-path traffic might slow or fail with the Two-Port 40-GbE SR QSFP+ Fiber (410-00193-01) card and the Four-Port 10-GbE SR Fiber (410-00191-01) card. For a workaround, go to Knowledge Base article S33925.
SteelHead GX10000	• GX10000 appliances don’t ship with any data NICs installed. If you preorder a data NIC, it will be installed in slot 1. The GX10000 ships with two compression cards in slots 3 and 6. • The preferred order for populating slots is 2, 4, and 5. • Install 10-GbE cards before 1-GbE cards when following the preferred slot order. You can install a maximum of two 10-GbE NICs in slots 1 and 2. • 10-GbE cards must be installed in slots 1, 2, 3, or 6; don’t install in slots 4 or 5. Install 10-GbE cards before 1-GbE cards when following the preferred slot order. • 40-GbE cards must be installed in slot 1 or 2; don’t install in slots 3, 4, 5, or 6. • In-path traffic might slow or fail with the Two-Port 40-GbE SR QSFP+ Fiber (410-00193-01) card and the Four-Port 10-GbE SR Fiber (410-00191-01) card. For a workaround, go to Knowledge Base article S33925.
Interceptor 9600	• Appliances ship with a four-port 1-GbE copper bypass card installed in slot 1. You can install a maximum of six 1-GbE NICs in slots 1-6 in IC 9600. • The preferred order for populating slots is 2, 3 (if available), 6, 5, and 4. • Install 10-GbE NICs before 1-Gbps NICs when following the preferred slot order. (The preinstalled NIC will always remain in slot1.) • 10-GbE NICs must be installed in slots 1,2, 3, or 6; don’t install in 4, 5. Install10-GbE NICs before 1-Gbps NICs when following the preferred slot order. You can install a maximum of four 10-GbE NICs in IC 9600. • IC9600 supports four10-GbE network add-on cards. The1GbE card in slot1 must be relocated to slot 4 or 5. • 40-GbE NICs must be installed in slots 1 or 2; don’t install in 3, 4, 5, or 6. You can install a maximum of two 40-GbE NICs in IC 9600. • In-path traffic might slow or fail with the Two-Port 40-GbE SR QSFP+ Fiber (410-00193-01) card and the Four-Port 10-GbE SR Fiber (410-00191-01) card. For a workaround, go to Knowledge Base article S33925.
SteelFusion Core	• The preferred order for populating slots is 2, 3 (if available), 6, 5, and 4. • Install10-GbE NICs before 1-Gbps NICs when following the preferred slot order. (The preinstalled NIC will always remain in slot1.)
SteelCentral AppResponse	• Network add-on cards must be installed in slots 1 and 2. Fill slot 1 first. • 40-GbE cards must be installed in slot 1. • RAID cards must be in slot 4. (On the SteelCentral AppResponse 8170, there is a secondary RAID card in slot 5.)
SteelCentral NetProfiler	Network add-on cards must be installed in slots 1 and 2. Fill slot 1 first.
SteelCentral NetExpress	Network add-on cards must be installed in slots 1 and 2. Fill slot 1 first.
SteelCentral NetShark	Network add-on cards must be installed in slots 1 and 2. Fill slot 1 first.

To prepare to install or replace an add-on card

1. Power down the appliance.

2. Remove the power-supply cord.

3. Remove the cables connected to the appliance.

For appliances with storage units attached (that is, the SteelCentral AppResponse 6170 or 8170), identify and note the SAS cables that connect the storage units to each RAID card in slot 4 and 5 before disconnecting the cables. You must reconnect the SAS cables to the same RAID cards after replacement.

4. Remove the appliance from the mounting rack, if necessary.

5. Perform one of the following actions:

– For GX10000 appliances, remove the two thumb screws on the rear of the appliance. (see Figure: GX10000 removing the appliance cover letter A.)

– Press the tabs and push straight back to remove the cover. (see Figure: GX10000 removing the appliance cover, letter B.)

Figure 4‑10. GX10000 removing the appliance cover

• For all other 2U appliances, remove the four screws (see Figure: Removing the 1U appliance cover, letter A). If your appliance doesn’t have screws on the cover, go to the next step.

• Press the tabs (see Figure: Removing the 1U appliance cover, letter B) and push straight back to remove the cover

Figure 4‑11. Removing the 1U appliance cover

6. Unplug the cables on the SSD boot drive.

Figure 4‑12. Unplugging the SSD drive cable

7. To remove the air duct carefully push in the two latches on the air duct. (see Figure: Removing the air duct, letter A.)

8. Rotate the front edge of the air duct up to disengage the two tabs from the fan bulkhead. (see Figure: Removing the air duct, letter B.)

Figure 4‑13. Removing the air duct

The riser assemblies are accessible.

Figure 4‑14. Network add-on card riser

Removing and installing the riser assembly in 2U appliances

The network card riser assembly connects the cards to the appliance. You need to remove the assembly to add or replace a card.

To remove the riser assembly

• Grasp the riser assembly with both hands and pull up to remove from the appliance.

Figure 4‑15. Removing the add-on card riser assembly

To install the riser assembly with full-length cards

1. Slide back the card guide on the air duct. (see Figure: Installing the riser assembly, letter A.)

2. Pull up the blue plastic pin out of the card guide. (see Figure: Installing the riser assembly, letter B.)

3. Position the riser card edge connector over the server board riser socket and align the two hooks on the back edge of the riser assembly with the slots on the back of the chassis, and then press straight down into riser socket. (see Figure: Installing the riser assembly, letter C.)

4. Slide forward the card guide to lock in the back edge of the card. (see Figure: Installing the riser assembly, letter D.)

5. Insert the blue plastic pin into the card guide to secure the card. (see Figure: Installing the riser assembly, letter E.)

Figure 4‑16. Installing the riser assembly

6. To reinstall the air duct, lower the back edge of the air duct to engage the two tabs on the fan bulkhead. (see Figure: Installing the air duct, letter B.)

7. Carefully push in the two latches on the air duct. (see Figure: Installing the air duct, letter B.)

8. Push down on the air duct to move it into place. (see Figure: Installing the air duct, letter B.)

Figure 4‑17. Installing the air duct

9. For SteelHead GX, CX, SteelHead Interceptor 9600, and SteelFusion Core 3500, plug in the SSD boot drive cable.

To install the riser assembly without full-length cards

1. Position the riser card edge connector over the server board riser socket.

2. Align the two hooks on the back edge of the riser assembly with the slots on the back of the chassis.

3. Press straight down into riser socket. (see Figure: Installing the riser assembly, letter C.)

Installing and replacing an add-on card in 2U appliances

Follow these instructions to install or replace an add-on card in your 2U appliance.

To install or replace an add-on card

1. Remove the riser assembly.

For instructions, see Removing and installing the riser assembly in 2U appliances.

2. Remove the filler panel from the card slot by pushing it from the inside of the appliance and remove the screw as shown. (see Figure: Installing a add-in card, letter A.)

Figure 4‑18. Installing a add-in card

3. Insert the card until it seats in the riser connector. (see Figure: Installing a add-in card, letter B.)

4. Secure the card with a screw as shown. (see Figure: Installing a add-in card, letter C.)

5. Ensure that all empty card slots have filler panels.

6. Replace the riser assembly. For instructions, see Removing and installing the riser assembly in 2U appliances.

7. Replace the cover on the chassis.

For appliances with storage units attached (that is, the SteelCentral AppResponse 6170 or 8170), reconnect the SAS cables to the same RAID cards prior to replacement.

8. Connect the cables.

9. Connect the power cords.

10. Power up the appliance and check the status lights.

To remove an add-on card

1. Remove the riser assembly.

For instructions, see Removing and installing the riser assembly in 2U appliances.

2. Remove the screw. (see Figure: Removing a add-in card, letter A.)

Figure 4‑19. Removing a add-in card

3. Remove the card from the riser connector. (see Figure: Removing a add-in card, letter B.)

4. Ensure that all empty card slots have filler panels.

5. Replace the riser assembly. For instructions, see Removing and installing the riser assembly in 2U appliances.

6. Replace the cover on the chassis.

To test SteelHead NICs

1. Connect to the SteelHead CLI.

For detailed information, see the Riverbed Command-Line Interface Reference Manual.

2. Enter enable mode. At the system prompt, enter the following command:

amnesiac > enable

amnesiac #

3. Verify that the NIC is correctly installed.

For example, to verify the NICs on a SteelHead 5070, at the system prompt enter the following command:

amnesiac # show hardware all

Hardware revision: A

Mainboardlatform Tarpon 2UAGB Motherboard 2U 2.5 CI, 425-00270-01

Slot 0: .......... 2 Port Copper GigE Gen2 PCIe Non-Bypass Module, Integrated

Slot 1: .......... 4 Port Copper GigE Gen2 PCIe Network Bypass Card, 410-00115-01

Slot 2: .......... 2 Port SR Fiber 10 GigE Gen2 PCIe Redirector Card, 410-00302-03

Enter the in-path reset-iface command in configuration mode in the CLI to reset the main interface and recognize all ports.

Identifying interface names

The interface names for the network add-on cards vary according to the product.

Product	Interface names
SteelHead	The interface names are a combination of the slot number and the port pairs: (lan<slot>_<pair>, wan<slot>_<pair>). For example, if a four-port NIC is located in slot 1 of your appliance, the interface names are lan1_0, wan1_0, lan1_1, and wan1_1 respectively.
SteelCentral AppResponse	The interface name is a combination of the slot number and the port number within the slot: monNN_MM. Where NN is the slot number and MM is the port number within the slot. The port number is named from left to right, starting with 0. For example, mon2_0 is the left-most interface of a NIC card installed in slot 2.
SteelCentral NetProfiler	The SCNP-04270 and SCNP-04270-EXP appliances do not have interface names.
SteelCentral Flow Gateway	You can install an additional two-port 10-GbE card in the SCFG-02270 appliance. The two ports are named, from left-to-right: primary and aux. These ports replace the on-board ports with the same name.
SteelCentral NetExpress	The interface names are a combination of the slot number and the port pair (mon<slot>_<pair>).