Downloading Log Files
This section describes how to download user and system log files.
Downloading User Log Files
You can download user logs in the User Logs Download page. Download user logs to monitor system activity and to troubleshoot problems.
To download user logs
1. Choose Reports > Logs: User Logs Download to display the User Logs Download page.
2. Click the filename to open a file, or save the file to disk.
3. Click Rotate Logs to manually archive the current log to a numbered archived log file and then clear the log so that it is empty again.
Downloading System Log Files
You can download system logs in the System Logs Download page. Download system logs to monitor system activity and to troubleshoot problems.
To download system logs
1. Choose Reports > Logs: System Logs Download to display the System Logs Download page.
2. Click the log name in the Download Plain Text column or in the Download Compressed column.
3. Open or save the log (these procedures vary depending on which browser you are using).
4. Click Rotate Logs to manually archive the current log to a numbered archived log file and then clear the log so that it is empty again.
When you click Rotate Logs, your archived file #1 contains data for a partial day because you are writing a new log before the current 24-hour period is complete.