End-of-Availability (EOA)
Riverbed Physical Training Lab Rental
Professional Services SQL Analysis
Partner training price updates
Customer training price updates
January 2011
1. Announcement Summary
Riverbed Technology hereby announces the end-of-availability of the Riverbed Professional Services SKUs noted below. These SKUs will no longer be available on the Riverbed pricelist effective February 1st, 2011. Customers and partners may continue to order these SKUs from Riverbed through January 31st, 2011. These services have been replaced by new services already on the January 2011 Riverbed pricelist.
Table 1 identifies the relevant dates for end-of-availability:
|
Product
SKU/Part Number |
Description
|
Product Name
|
End of Availability
(Last Order Date) |
HW Appliances Only:
Date of End of Support for SW Feature Releases (Major/Minor) |
End of Support:
Hardware/SW Maintenance |
|---|
|
|
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Tables below identify SKU's/offerings that are being replaced by new SKU's/offerings.
| SKU | Name | Description | Price | End-of-Availability (Last order date) |
| SVC-PSD-VELAB | Virtual E-Lab Rental Fee | Riverbed Professional Services E-Lab Rental Fee (per consecutive two-day period) - no T&E required | $600 | Jan. 31, 2011 |
| SVC-TRA-ELAB | Virtual E-Lab Rental Fee | Riverbed Professional Services E-Lab Rental Fee (per day) - no T&E required | $600 | REPLACES ABOVE TRAINING SKU: SVC-PSD-VELAB |
| SKU | Name | Description | Price | End-of-Availability (Last order date) |
| SVC-TRA-00113 | Steelhead Deployment and Management Onsite - Base pkg. CUSTOMER | Steelhead Deployment & Management Class. Length 4 days. Dedicated onsite training base package for 3 people (excludes T&E) | $12,000 | Jan. 31, 2011 |
| SVC-TRA-00114 | Steelhead Deployment and Management Onsite - Add on. CUSTOMER | Per customer student. Steelhead Deployment & Management Class. Length 4 days. Dedicated onsite add on (excludes T&E). Requires SVC-TRA-00113 | $4,000 | Jan. 31, 2011 |
| SVC-TRA-00115 | SH Add'l-Onsite-Part. PARTNER PRICING ONLY - NOT FOR RESALE | Each additional onsite partner student (must be purchased with base SH Class Onsite Base Package) | $2,000 | Jan. 31, 2011 |
| SVC-TRA-00160 | Steelhead Deployment & Management - Dedicated Training. Up to 14 students - 4 days. Onsite or Remote | Steelhead Deployment & Management - Dedicated Training Course for up to 14 students - 4 days. Onsite or Remote Delivery (excludes T&E). Remote delivery assumed via (ILO) Instructor Led Online if appropriate T&E not included. | $28,000 | REPLACES ABOVE (3) TRAINING SKUs: SVC-TRA-00113 SVC-TRA-00114 SVC-TRA-00115 |
| SKU | Name | Description | Price | End-of-Availability (Last order date) |
| SVC-TRA-00118 | Steelhead Mobile Install & Config Onsite. Base pkg. CUSTOMER | Steelhead Mobile Installation & Configuration Class. Length 2 days. Dedicated onsite training base package for 3 people (excludes T&E) | $6,000 | Jan. 31, 2011 |
| SVC-TRA-00119 | Steelhead Mobile Install & Config Onsite. Add on. CUSTOMER | Per customer student. Steelhead Mobile Installation & Configuration Class. Length 2 days. Requires SVC-TRA- 00118 (excludes T&E) | $2,000 | Jan. 31, 2011 |
| SVC-TRA-00120 | SHM Add'l-Onsite-Part. PARTNER PRICING ONLY - NOT FOR RESALE | Each additional onsite partner student (must be purchased with base SHM Class Onsite Base Package) | $1,000 | Jan. 31, 2011 |
| SVC-TRA-00161 | Steelhead Mobile - Dedicated Training. Up to 14 students - 2 days. Onsite or Remote | Steelhead Mobile - Dedicated Training Course for up to 14 students - 2 days. Onsite or Remote Delivery (excludes T&E). Remote delivery assumed via (ILO) Instructor Led Online if appropriate T&E not included. | $14,000 | REPLACES ABOVE (3) TRAINING SKUs: SVC-TRA-00118 SVC-TRA-00119 SVC-TRA-00120 |
| SKU | Name | Description | Price | End-of-Availability (Last order date) |
| SVC-TRA-00123 | Central Mgmt Console Onsite Base Pkg.CUSTOMER | Central Mgmt Console Configuration & Operations Class. Length 2 days. Dedicated onsite training base package for 3 people (excludes T&E) | $6,000 | Jan. 31, 2011 |
| SVC-TRA-00124 | Central Mgmt Console Onsite Add on. CUSTOMER | Per customer student. Central Mgmt Console Configuration & Operations Class. Length 2 days. Requires SVC-TRA- 00123 (excludes T&E) | $2,000 | Jan. 31, 2011 |
| SVC-TRA-00125 | CMC Add'l-Onsite-Part. PARTNER PRICING ONLY - NOT FOR RESALE | Each additional onsite partner student (must be purchased with base CMC Class Onsite Base Package) | $1,000 | Jan. 31, 2011 |
| SVC-TRA-00162 | Central Mgmt Console - Dedicated Training. Up to 14 students - 2 days. Onsite or Remote. | Central Mgmt Console - Dedicated Training Course for up to 14 students - 2 days. Onsite or Remote Delivery (excludes T&E). Remote delivery assumed via (ILO) Instructor Led Online if appropriate T&E not included. | $14,000 | REPLACES ABOVE (3) TRAINING SKUs: SVC-TRA-00123 SVC-TRA-00124 SVC-TRA-00125 |
| SKU | Name | Description | Price | End-of-Availability (Last order date) |
| SVC-TRA-00157 | Steelhead Operations & Troubleshooting Onsite Base pkg. Customer. | Steelhead Operations & Troubleshooting Class focused on L1 & L2 Support - 2 days - dedicated onsite training base package for up to 3 people (excludes T&E) | $7,000 | Jan. 31, 2011 |
| SVC-TRA-00158 | Steelhead Operations & Troubleshooting Add on. Customer. | Each additional onsite CUSTOMER student (must be purchased with SH Ops Class Onsite Base Package) - 2 days - must be purchased increments of 2 units | $1,000 | Jan. 31, 2011 |
| SVC-TRA-00159 | SH Ops-Add'l-OnsitePart. PARTNER PRICING ONLY - NOT FOR RESALE | Each additional onsite partner student (must be purchased with base SH Ops Class Onsite Base Package) - 2 days - must be purchased increments of 2 units | $500 | Jan. 31, 2011 |
| SVC-TRA-00167 | Steelhead Operations & Troubleshooting - Dedicated Training. Up to 14 students - 2 days. Onsite or Remote | Steelhead Operations & Troubleshooting - Dedicated Training Course for up to 14 students - 2 days. Onsite or Remote Delivery (excludes T&E). Remote delivery assumed via (ILO) Instructor Led Online if appropriate T&E not included. | $14,000 | REPLACES ABOVE (3) TRAINING SKUs: SVC-TRA-00157 SVC-TRA-00158 SVC-TRA-00159 |
| SKU | Name | Description | Price | End-of-Availability (Last order date) |
| SVC-TRA-00150 | Riverbed Cascade Onsite Training | Riverbed Cascade Installation & Configuration Class - 3 days - onsite base package for up to 3 students (excludes T&E) | $10,000 | Jan. 31, 2011 |
| SVC-TRA-00151 | Riverbed Cascade Onsite Training - Each Additional Customer Student | Each additional onsite CUSTOMER student (must be purchased with the Riverbed Cascade Onsite Training base package). Must be purchased increments of 3 units. | $1,000 | Jan. 31, 2011 |
| SVC-TRA-00152 | Riverbed Cascade Onsite Training - Each Additional Partner Student. PARTNER PRICING ONLY - NOT FOR RESALE | Each additional onsite PARTNER student (must be purchased with the Riverbed Cascade Onsite Training base package). Must be purchased increments of 3 units. | $500 | Jan. 31, 2011 |
| SVC-TRA-00168 | Cascade Configuration and Operations - Dedicated Training. Up to 14 students - 3 days. Onsite or Remote | Steelhead Operations & Troubleshooting - Dedicated Training Course for up to 14 students - 3 days. Onsite or Remote Delivery (excludes T&E). Remote delivery assumed via (ILO) Instructor Led Online if appropriate T&E not included. | $20,000 | REPLACES ABOVE (3) TRAINING SKUs: SVC-TRA-00150 SVC-TRA-00151 SVC-TRA-00152 |
2. Additional Information
For additional information regarding this change, please contact Product Management at prod-mgmt@riverbed.com.