Troubleshooting the NetProfiler : Not Receiving Reports by Email
  
Not Receiving Reports by Email
Information and errors related to the emailing of reports are stored in the NetProfiler audit log. Anytime an email is sent, an entry is placed in the audit log, as are any error messages that are received during the transmission process.
When you configure the SMTP server you must use an appropriate host and required account information. You can choose to use a username and password for authentication. Ensure that you configure the SMTP server to enable connections from the NetProfiler and that it is able to relay messages to the appropriate destinations.
Note: The NetProfiler does not currently support encrypted SMTP.