Welcome

About this guide

Welcome to the SteelHead Interceptor Deployment Guide. This guide describes the Interceptor, including how to design and deploy an Interceptor and SteelHead cluster.

Audience

This guide is written for storage and network administrators who are familiar with administering and managing WANs using common network protocols such as TCP, CIFS, HTTP, FTP, and NFS.

You must also be familiar with:

• the Interceptor. For details, see the SteelHead Interceptor User Guide and the SteelHead Interceptor Installation Guide.

• the Management Console. For details, see the SteelHead User Guide.

• connecting to the RiOS CLI. For details, see the Riverbed Command-Line Interface Reference Manual.

• the installation and configuration process for the SteelHead. For details, see the SteelHead Installation Guide.

Document conventions

Convention	Meaning
italics	Within text, new terms and emphasized words appear in italic typeface.
boldface	Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface.
Courier	Code examples appear in Courier font: amnesiac > enable amnesiac # configure terminal
< >	Values that you specify appear in angle brackets: interface <ip-address>
[ ]	Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>]
{ }	Elements that are part of a required choice appear in braces: {<interface-name> \| ascii <string> \| hex <string>}
\|	The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe symbol is used in conjunction with braces or brackets; the braces or brackets group the choices and identify them as required or optional: {delete <filename> \| upload <filename>}

Documentation and release notes

The most current version of all Riverbed documentation can be found on the Support site at https://support.riverbed.com.

See the Knowledge Base for any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Knowledge Base, log in to the Support site at https://support.riverbed.com.

Each software release includes release notes. The release notes list new features, known issues, and fixed problems. To obtain the most current version of the release notes, go to the Software and Documentation section of the Support site at https://support.riverbed.com.

Examine the release notes before you begin the installation and configuration process.

Contacting Riverbed

This section describes how to contact departments within Riverbed.

• Technical support—Problems installing, using, or replacing Riverbed products? Contact Support or your channel partner who provides support. To contact Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415-247-7381 outside the United States. You can also go to https://support.riverbed.com.

• Professional services—Need help with planning a migration or implementing a custom design solution? Contact Professional Services. Email proserve@riverbed.com or go to https://www.riverbed.com/services/index.html.

• Documentation—Have suggestions about Riverbed’s online documentation or printed materials? Send comments to techpubs@riverbed.com.