Software Update

Software updates to AppResponse 11 can be installed using the Software Update tab in the web UI, or, if SteelCentral Portal is being used to manage multiple AppResponse 11 systems, from the Portal. A single update image can be used to update AppResponse 11 from one or more earlier versions. Check the release notes and the Riverbed Support site for more information on update paths for earlier versions.

An update to an earlier software version cannot be installed. Databases are modified during the update process, preventing a reversion to a previous release.

The Remote Software Update feature in SteelCentral Portal supports only the updating of AppResponse 11 systems running AppResponse Version 11.5.0 and later. Refer to the SteelCentral Portal User Guide or online help for instructions for updating AppResponse 11 software from the Portal.

The update process requires:

◼ a user signed in with System configuration read/write permission in one or more roles.

◼ an update image uploaded from your local file system or fetched from a remote source.

◼ a successful system check that the uploaded or fetched update image is valid and that adequate system resources, for example, storage, are available.

◼ other signed-in users of AppResponse 11 are automatically signed out when an update starts. Users can sign in again once the update is completed and AppResponse 11 has booted.

Update images are available as an ISO file. The term “Update ISO File” means an update image in ISO format.

Follow the steps below:

1. Go to Administration > System Settings: System Operations, then click the Software Update tab to display the update controls.

– Upload new Update ISO File—Select this radio button and click Browse to select an update ISO file in the local file system. The selected update image is loaded by AppResponse 11.

– Remote File URL—Select this radio button and enter the path to an update image on a web server, then click Fetch to load the update image for installation on AppResponse 11.

3. Monitor the update image loading status, displayed in State under Update Information. When the status is Initialized, review the State Description, Current Version and Target Version.

4. Click Install to load the new software or click Revert to uninitialize the update.

5. Check the status displayed in State under Update Information. to determine the success of the update. For more information see Update Information below.