Overview : Metrics in AppResponse 11 : Metrics for Web Transaction Analysis (WTA) : User Response Time
  
User Response Time
User Response Time is a sum of the averages of the following four metrics:
“Connection Setup Time [msec]” + “Server Response Time [msec]” + “Total Payload Transfer Time [msec]” + “Total Retrans Delay [msec]”.
User Response Time estimates the average time for an application to process a TCP data request, and thus is a good measure of end-user response time.
Total Retrans Delay composition can be viewed as Request Retrans Delay [msec] and Response Retrans Delay [msec] to isolate the source of the delay.