SAM has a hierarchical structure with realms representing the top level. A realm may represent an entire enterprise, or a large organization within an enterprise. Realms contain any number of organizations. An organization may represent a group, a team, or a business unit within a larger enterprise.

Each realm has realm administrators and organization administrators. Realm administrators are super users that set global policies for all organizations within the realm and who can create organization administrator users. Organization administrators manage an organization within a realm, setting up optimization for applications, viewing usage reports and logs, configuring CA certificates, applying licenses, and configuring other organization-specific settings.

See Administrating Realms and Administrating Organizations.