Control | Description |
Appliance System Dump | Select the appliance from the drop-down list. |
System Dump | Select the check box next to the system dump. |
Generate System Dump | Select the type of information to include in the report: Include Statistics- Select the check box to collect and include CPU, memory, and other statistics in the system dump (this option is enabled by default). The statistics are useful while analyzing traffic patterns to correlate to an issue. The system adds the statistics to a file in the sysdump called stats.tgz. Include All Logs - Select the check box to remove the 50 MB limit for compressed log files, to include all logs in the system dump. |
Generate System Dump | Click Generate System Dump to generate the new system dump. System Dumps generates on the selected appliance and displays in the Operations section with a pending status. |
Remove Selected | Select the check box next to the name and click Remove Selected. Because generating a system dump can take a while, a spinner appears during the system dump creation. When the system dump is complete, it appears in the list of links to download. |
Control | Description |
Download | Click Download to resize a copy of the system dump file. |
Upload to Riverbed Support | Enter the case number or the URL and click Upload to start the upload process. |