Preface
Welcome to the SteelHead Management Console User’s Guide for the SteelHead EX. Read this preface for an overview of the information provided in this guide and the documentation conventions used throughout, hardware and software dependencies, and contact information. This preface includes these topics:
About This Guide
The SteelHead Management Console User’s Guide describes how to configure and monitor the SteelHead using the Management Console.
Riverbed product names have changed. At the time of publication, the user interfaces of the products described in this guide might have not changed, and the original names might be used in the text.
This guide includes information relevant to these products and product features:
• Riverbed Optimization System (RiOS)
• Riverbed SteelHead CX (SteelHead CX)
• Riverbed SteelHead EX (SteelHead EX)
• Riverbed SteelHead (virtual edition) appliance (SteelHead-v)
• Riverbed SteelHead (in the cloud) (SteelHead-c)
• Riverbed command-line interface (CLI)
• Riverbed SteelFusion Core
• Riverbed SteelHead EX + SteelFusion
• Riverbed SteelFusion Edge
• Riverbed SteelCentral Controller for SteelHead (SCC)
• Riverbed SteelCentral Controller for SteelHead Mobile software (SteelCentral Controller for SteelHead Mobile)
• Riverbed SteelHead Mobile (SteelHead Mobile)
• Riverbed SteelHead Interceptor (SteelHead Interceptor)
• Riverbed Virtual Services Platform (VSP)
• Riverbed SteelCentral
• Riverbed SteelCentral NetProfiler
• Riverbed SkipWare software (SkipWare software)
Audience
This guide is written for storage, virtualization, and network administrators familiar with administering and managing WANs using common network protocols such as TCP, CIFS, HTTP, FTP, and NFS.
This guide is also for users who are using the Riverbed command-line interface as described in the Riverbed Command-Line Interface Reference Manual.
Document Conventions
This guide uses this standard set of typographical conventions.
Convention | Meaning |
italics | Within text, new terms and emphasized words appear in italic typeface. |
boldface | Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface. |
Courier | Code examples appear in Courier font: amnesiac > enable
amnesiac # configure terminal |
< > | Values that you specify appear in angle brackets: interface <ip-address> |
[ ] | Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>] |
{ } | Elements that are part of a required choice appear in braces: {<interface-name> | ascii <string> | hex <string>} |
| | The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe symbol is used in conjunction with braces or brackets; the braces or brackets group the choices and identify them as required or optional: {delete <filename> | upload <filename>} |
Documentation and release notes
To obtain the most current version of all Riverbed documentation, go to the Riverbed Support site at
https://support.riverbed.com.
If you need more information, see the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at
https://support.riverbed.com.
Each software release includes release notes. The release notes identify new features in the software as well as known and fixed problems. To obtain the most current version of the release notes, go to the Software and Documentation section of the Riverbed Support site at
https://support.riverbed.com. Examine the release notes before you begin the installation and configuration process.
Contacting Riverbed
This section describes how to contact departments within Riverbed.
• Technical support - If you have problems installing, using, or replacing Riverbed products, contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415-247-7381 outside the United States. You can also go to
https://support.riverbed.com.
• Professional services - Riverbed has a staff of professionals who can help you with installation, provisioning, network redesign, project management, custom designs, consolidation project design, and custom coded solutions. To contact Riverbed Professional Services, email
proserve@riverbed.com or go to
http://www.riverbed.com/services/index.html.
• Documentation - The Riverbed Technical Publications team continually strives to improve the quality and usability of Riverbed documentation. Riverbed appreciates any suggestions you might have about its online documentation or printed materials. Send documentation comments to
techpubs@riverbed.com.