SaaS acceleration uses a new method to classify application traffic, and the SteelHead Mobile clients need to recognize this type of application traffic. (The SaaS Accelerator service runs as part of the qosd process.)

Application classification relies on the appcs.x.riverbed.cc server, and SteelHead Mobile​ clients must be able to resolve this hostname and reach this server.

If you do not see accelerated SaaS connections, use the rbtdebug -f dns_table command to review the DNS mapping between hostnames and IP addresses and the rbtdebug -f app command to review the list of applications the SteelHead Mobile has classified.