Using the Riverbed Cloud Portal : Managing SteelHead-c virtual appliances : About SteelHead-c virtual appliance license states
  
About SteelHead-c virtual appliance license states
This table lists the possible states for a license.
Cloud Platform
State
Description
AWS
Unprovisioned
The license is not used.
Unknown
The portal cannot determine the state of the license, probably due to an error.
Not Running
The license is attached to a Riverbed appliance, but the appliance is not running.
Running
The license is attached to a Riverbed appliance, and the appliance is running.
Stopping
The license is attached to a Riverbed appliance, but the appliance is in the process of being stopped.
Starting
The license is attached to a Riverbed appliance, but the appliance is in the process of starting.
Missing
The license is attached to a Riverbed appliance, but the appliance is missing. This usually occurs when the appliance is deleted by tools other than the Riverbed Cloud Portal.
If the license is in the Missing state, deprovision the appliance to release the license and provision it again.
ESX/ESXi,
Azure
Active
The license is associated with a running appliance.
Inactive
The license is associated with an appliance that is not in use.
Unlicensed
No license is associated with the appliance.