Welcome to SteelConnect Manager
SCM 2.11.1, December 2018
Gateway Models SDI-130/130W, SDI-330, SDI-1030, SDI-2030, SDI-5030
Welcome to the SteelConnect Manager User Guide for SteelConnect Manager (SCM). SteelConnect is cloud-based management system software for SD-WAN gateways, Wi-Fi access points, and Ethernet switches that connect your entire company with a next generation SD-WAN solution.
This guide is written for network administrators familiar with administering and managing WANs.
For a high-level look at how SteelConnect works, see Overview. For a quick 20-minute tutorial, see Getting started. Refer to the other topics for more feature details. For troubleshooting, see Support package.
The SteelHead SD 570-SD, 770-SD, and 3070-SD appliances deliver the benefits of SteelHead WAN optimization, application intelligence, and SteelConnect SD-WAN while providing the flexibility of a single-box solution. For details, see Introducing SteelHead SD in the SteelHead SD User Guide.
Documentation and release notes
The most current version of all Riverbed documentation is on the Riverbed Support site at https://support.riverbed.com.
The Riverbed Knowledge Base contains any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at https://support.riverbed.com.
Each software release includes release notes. The release notes list new features, known issues, and fixed problems. To see the most current version of the release notes, click the ? in the upper-right corner of SCM, and select What’s new in version x.x.x?. We recommend taking a look at the release notes before you use a new version of SCM.
Contacting Riverbed
•Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415-247-7381 outside the United States. You can also go to https://support.riverbed.com.
•Professional services - Need help with planning a migration or implementing a custom design solution? Contact Riverbed Professional Services. Email proserve@riverbed.com or go to http://www.riverbed.com/services/index.html.
•Documentation - Have questions about Riverbed’s documentation? Send your comments to techpubs@riverbed.com.