This section describes how to view and customize endpoint client reports.

For all reports, data collection is the same. The SteelHead Mobile Controller receives bandwidth and connection metrics from currently connected SteelHead Mobile endpoints every five minutes, and aggregates statistical data by hour and day. The SteelHead Mobile Controller stores this data for three months or longer, depending on your network environment.

If the SteelHead Mobile Controller is part of a cluster and you set aggregated statistics, the endpoint reports display time-series data aggregated across the entire cluster. For details, see About Controller Clusters. If the SteelHead Mobile Controller is part of a cluster and you do not set aggregated statistics, the report only shows data from the current SteelHead Mobile Controller.

The Desktop Bandwidth reports, Branch Warming reports, and SSL reports for endpoints show graphs. In bar-graph and line-graph reports, the x-axis (or tick mark) plots time, according to the interval you select. The y-axis plots the metric of interest, such as gigabytes (GBs) of bandwidth, percent (%) of data reduction, and connection counts.

The Desktop Traffic reports show pie charts. Pie chart graphs don’t indicate peaks or averages, but represent the aggregate for the time period selected.

The LAN and WAN statistics reported on an Endpoint report might differ from those shown in the Desktop Bandwidth or Desktop Traffic graphs. For example, an endpoint client might switch controllers if the controllers are in a cluster, or a user might manually change the controller. The statistics shown on the Endpoint report are an aggregate of the LAN or WAN data across all the controllers that the endpoint client connected to during the selected time frame. However, the statistics shown on the Desktop Bandwidth and Desktop Traffic graphs are only for the controller currently in use.