Welcome

About this guide

Welcome to the SteelCentral Controller for SteelHead User Guide. This guide describes how to install and configure the SteelCentral Controller for SteelHead (SCC).

Audience

This guide is written for storage and network administrators who are familiar with administering and managing WANs using common network protocols such as TCP, CIFS, HTTP, FTP, and NFS. This guide assumes you’re familiar with configuring the WAN optimization products.

This guide includes information relevant to these products and product features:

• Riverbed SteelCentral Controller for SteelHead (SCC)

• Riverbed SteelHead (SteelHead)

• Riverbed SteelHead CX (SteelHead CX)

• Riverbed Client Accelerator (Client Accelerator)

• Riverbed SaaS Accelerator Manager (SAM)

• Riverbed WinSec Controller

• Riverbed SteelHead Interceptor (Interceptor)

• Riverbed SteelFusion Core/SteelFusion Core (SteelFusion Core/SteelFusion Core)

• Riverbed SteelFusion Edge/SteelFusion Edge (SteelFusion Edge/SteelFusion Edge)

• Riverbed SteelCentral AppResponse (AppResponse)

• Riverbed Optimization System (RiOS)

• Riverbed Service Platform (RSP)

Document conventions

This guide uses this standard set of typographical conventions:

Convention	Meaning
italics	Within text, new terms and emphasized words appear in italic typeface.
boldface	Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface.
Monospace	Code examples appear in monospace font: amnesiac > enable amnesiac # configure terminal
< >	Values that you specify appear in angle brackets: interface <ip-address>
[ ]	Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>]
{ }	Elements that are part of a required choice appear in braces: {<interface-name> \| ascii <string> \| hex <string>}
\|	The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe symbol is used in conjunction with braces or brackets; the braces or brackets group the choices and identify them as required or optional: {delete <filename> \| upload <filename>}

Documentation and release notes

The most current version of all Riverbed documentation can be found on the Riverbed Support site at https://support.riverbed.com.

See the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at https://support.riverbed.com.

Each software release includes release notes. The release notes list new features, known issues, and fixed problems. To obtain the most current version of the release notes, go to the Software and Documentation section of the Riverbed Support site at https://support.riverbed.com.

Examine the release notes before you begin the installation and configuration process.

Contacting Riverbed

This section describes how to contact departments within Riverbed.

• Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415-247-7381 outside the United States. You can also go to https://support.riverbed.com.

• Professional services - Need help with planning a migration or implementing a custom design solution? Contact Riverbed Professional Services. Email proserve@riverbed.com or go to http://www.riverbed.com/services/index.html.

• Documentation - Have suggestions about Riverbed’s online documentation or printed materials? Send comments to techpubs@riverbed.com.